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Michael reported a problem in New Balance on May 18, 2009 13:23:
New Balance achilles heel - poor heels?I am on my second, swanky pair of NBs. Loved them both. The first pair have holes all over now. The second pair are in great nick, but for the heels, which are destroyed on the inside of both shoes. I spent over £100 on these 1221s (the current pair) and, just like my first pair (802s), the lining, cushioning and support round the heel/achilles has just fallen apart and disintergrated. How can this be such an...achilles heel...for an otherwise great shoe/make?-
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Michael replied on May 14, 2009 17:27 to the problem "BT internet service is seriously poor service" in British Telecom:
Dear Mac User, I feel your pain.
However, you might like to know BT are actually the good guys! Seriously, experiences like yours aside, they are "leaders in the field of CSR".
Like the sound of this: "Maintaining high levels of customer service is essential to maintain long-term, mutually-rewarding relationships with our customers in such a competitive industry."
More here: http://www.btplc.com/Societyandenviro... -
Michael replied on May 14, 2009 17:18 to the question "Why BT Complaint department is not getting back to its customer ?" in British Telecom:
Why? Er, cos they are a D I S A S T E R of a company perhaps...
I have just had two lines closed and been charged £1200 for the privelege. Unreal. -
Michael started following the question "Why BT Complaint department is not getting back to its customer ?" in British Telecom.
