Michael's dashboard

i took a pic but can't upload. thanks....we hacked around it and sound now works....

Well, the installation of a different BIOS onto a laptop which had been functioning perfectly with XP on it, and then told that the laptop was not designed to work with XP when there are drivers for xp on the website for this model is abusive. The installation of a BIOS that states "INVALID" in many areas, and which I was told "is vista only" is very poor quality service. The fact that the device ran XP perfectly until it was returned for motherboard replacement suggests there is an issue with support from Lenovo that goes much deeper than anyone but a jury which was empaneled to deal with collusion and anti-trust type behavior could untangle. It's not fair how you treat your customers. A faulty BIOS is a faulty BIOS and no amount of obfuscation can disguise the fact that "INVALID" is something that should not appear in a BIOS screen.
I have advised many people to purchase lenovo products in the past based on my experience with IBMs - I will now be advising them of my more recent experiences with lenovo and their poor quality technical support and service. Sorry to have to be the bearer of bad news, but my experience as a senior tech leads me to believe I can not advise anyone in good faith to purchase a lenovo laptop. – Michael, on June 01, 2009 17:39

NO WAY! IBM Thinkpads were tech friendly and very robust. Lenovo products are sophisticated sales bots sold as laptops but whose true purpose is only known to Lenovo.

I hate MAC but Lenovo is worse. When they returned my 3 month old Y530 after the motherboard failed, they sent it back with a BIOS whose entries read "INVALID" and without working sound. They explained that it was because I had put XP on it, and so they installed a VISTA-only BIOS on it!
And refuse to allow me access to the original BIOS file!!!!!!!!!!!
I would seriously warn anyone about buying a consumer-level Lenovo product unless they want to battle the best thought out sales campaign in the world - unbelievable the numnber of offers and fake necessary ways to spend more money before you can get to a "usable" desktop. BEveryWARE!