Michael Huang's dashboard

Michael Huang replied on November 04, 2009 23:11 to the question "Original Gorillapod and Olympus stylus 1030sw" in Joby:

Hi Gillian,

Just checked the Olympus website for Stylus 1030sw and it seems that your camera weighs 6.3 oz without battery and media card, which means that it's perfect for the Gorillapod Original (max 11.5 oz).

I'm guessing that the 1lb spec for your camera is a shipping weight, including the box. Or perhaps they rounded up?

I'm glad that you're considering a tough tripod for your tough camera. We'd be happy to answer any other questions you have. Happy picture taking!

Michael Huang replied on October 21, 2009 04:42 to the question "Missing 3GS accessory" in Joby:

Hi Dean,

Which Joby Gorillamobile did your wife order? The Gorillamobile 3G/3GS comes with a hard plastic case that you can snap your iPhone 3G or 3GS into. The Gorillamobile doesn't come with any cases. We actually don't have soft holsters as of now, so I'm not exactly sure what you're referring to.

And in case you wanted a hard case but you've already got a Gorillapod Original (the smallest one), we'll soon be releasing the iPhone 3G/3GS case a la carte.

Does that help?

Michael Huang replied on September 17, 2009 19:46 to the idea "A few ideas for the gorillapod line" in Joby:

Great idea! "Gorillapods on skates" has been forwarded to research and development and placed at the mercy of our lab monkeys. We'll keep you up to date if/when we ever do anything at all like this.

Michael Huang replied on September 12, 2009 23:07 to the question "Is the Gorillamobile the same as Gorillapod Go-Go?" in Joby:

The Gorillamobile is the updated version of the Go-Go. The adhesive clips for the Gorillamobile are designed to be removable from whatever you stick it to whereas the Go-Go clips are more permanent. Hope that helps!

Michael Huang replied on August 31, 2009 18:46 to the question "Are the spike feet compatible with the Gorillapod Focus?" in Joby:

Spike feet for the Gorillapod Focus have been considered but we've been focused on bringing other products to market. Out of curiosity, how were you planning to use spike feet?

Michael Huang replied on August 28, 2009 18:20 to the question "Are the spike feet compatible with the Gorillapod Focus?" in Joby:

Our Spike Feet work just for the Gorillapod SLR-ZOOM. The Gorillapod Focus is a bit larger than the SLR-ZOOM and thus the feet don't fit. Does that help?

Michael Huang replied on August 17, 2009 17:38 to the question "I can't place an order. Is your site down?" in Joby:

Hi Susan,

I made a bit of a change to the store, could you please try again? You may have to first refresh the page (ctrl-R or the green refresh button)

Thanks

Michael Huang replied on June 25, 2009 15:37 to the question "Web site suggests original gpod for a Nikon d5000?? Why not SLR-ZOOM?" in Joby:

Ah, I'm sorry for the bug, the recommendation should definitely be something bigger. I'll be working to fix that.

As for what Gorillapod is best for your Nikon, let's look at weights. The D5000 with battery should weigh 522g (dpreview), kit lens should be around 200g (kenrockwell), adding up to 722g, just under the Gorillapod SLR recommendation of 800g.

Even though the D5000 is a fairly lightweight SLR, if you're going to be using large, heavy lenses, then you may want to consider getting a SLR-Zoom. We just released a ballhead for the SLR-Zoom that gives you the same function as the neck on the Gorillapod SLR, but with much greater strength.

Michael Huang replied on June 18, 2009 04:43 to the question "Gorrillapod SLR-ZOOM doesn't fit nikon D300" in Joby:

Is the screw too big? The SLR-ZOOM comes with a 3/8" adapter screw that is removable.



According to nikonusa.com, the D300 comes with a 1/4"-20 screw hole, so the SLR-ZOOM should work after removing the adapter screw. Does that solve the problem?

Michael Huang replied on May 05, 2009 19:15 to the question "Ziveo won't start up." in Joby:

I'm sorry to hear that you received a bad unit. For the fastest service, email us at info@joby.com with your contact info and reason for return, and we'll get you up and running with a new one!

Michael Huang marked one of Jonathan3528's replies in Joby as useful. Jonathan3528 replied to the problem "Missing adapter screw".

Michael Huang replied on April 07, 2009 17:30 to the question "does this support A2DP" in Joby:

Hi Ted,

Since the Zivio is designed to be the best headset for conversation, instead of listening to music, it doesn't have A2DP. We're working on music listening and will have something to announce soon!

Michael Huang replied on March 25, 2009 17:38 to the problem "I have sent email to you about a week ago for asking if my Gorillapod SLR-ZOOM could be repaired, but still no response, as one joint ot it was broken while using this almost brandnew one. Please let me know how to deal with it, thanks.Junxiu Liu" in Joby:

Hi Junxiu,

Did you send your email to info@joby.com?

Michael Huang replied on March 25, 2009 17:24 to the problem "Missing adapter screw" in Joby:

Jonathan3528, were you able to contact info@joby.com and ask for a replacement screw?

Michael Huang replied on March 25, 2009 17:23 to the question "Lost Screw Adapter" in Joby:

Hi Patrick,

Simply email us at info@joby.com, with your name and mailing address, referencing this post, and we'll get a replacement out to you!

Michael set one of Michael Huang's replies as an official response to "how do i register my Gorillapod" in Joby

Michael replied on March 25, 2009 17:06 to the question "how do i register my Gorillapod" in Joby:

Hi Brian,

We don't have registrations. If anything happens, just send us your Gorillapod, along with a copy of your receipt, and we'll set things right.

More details: http://www.joby.com/faq/#returnpolicy.

Michael Huang replied on March 05, 2009 00:53 to the question "Gorillapod swivel?" in Joby:

The SLR-ZOOM base doesn't swivel or turn, however, Joby just announced a ball head for the ZOOM that does! http://joby.com/jobypr/Joby_Ball_Head...

Michael Huang replied on October 06, 2008 23:37 to the question "will a compact camera fit on the slr & zoom models?" in Joby:

A compact camera will fit fine on the SLR, you can even get extra clips if you're going to use it with several cameras. It'll also fit on the SLR-ZOOM but the SLR-ZOOM doesn't have a quick-release clip for you to rapidly switch cameras with. Additionally, attaching a very small camera to a very large Gorillapod may appear comical to passersby. Hope that helps!