Michael Montano's dashboard

Michael Montano replied on November 23, 2009 10:57 to the question "Tweetback positioning" in BackType:

Hi Marcel,

On the options page, there is a setting to change the location. Set it to "bottom" and you're all set.

Cheers,
Mike

Michael Montano replied on November 17, 2009 22:18 to the question "Why (and looking for a fix) did deactivating wordpress connect wipe out collected comments." in BackType:

Hi Fred,

We do this intentionally so that people that change their minds right away are not stuck with hundreds of backtype-connect entries in their database. If you're comfortable editing some php than it is very easy to get around this so the comments stay in your database. Just go to the install.php file in the backtype-connect folder and comment out lines 39-50 (where it removes the comments). By the way if you install the plugin again it will reimport the comments you lost.

Hope that helps.

Mike

Michael Montano replied on November 14, 2009 22:17 to the question "WP BackType connect plugin issue" in BackType:

We definitely have the connect activity:
http://www.backtype.com/connect/www.a...

Do you know what version of php and wp you have? It's also possible that it's an issue with your host. Some hosts don't allow for wp-cron to run, which the plugin needs.

Michael Montano replied on November 10, 2009 19:54 to the question "How do I add my comments?" in BackType:

Hi Carl,

In the account section of your profile you need to make sure you've added your *OWN* urls. Not sites that you comment on, which is likely the case if you are seeing other peoples comments. More info here: http://www.backtype.com/faq#q4

Let me know if that solves the issue.

Michael Montano replied on November 05, 2009 18:49 to the question "Can I get an aggregate of MY comments ONLY? (and RSS feed)" in BackType:

In the account section, make sure you've only "claimed" the URLs that you use to comment with, not all the sites you comment on. We just need to know what URL you put in the form when you comment and we'll go out and find the comments everywhere.

Michael Montano replied on October 27, 2009 06:06 to the problem "Recent comments posted via DISQUS missing" in BackType:

Thanks for the heads up -- I've made sure the blogs you comment on are in our index. Please let me know if we are still missing some.

Michael Montano replied on October 24, 2009 17:34 to the question "Disqus does not see the new tweets from BT." in BackType:

Ray, you're using disqus and our backtype connect plugin or just our tweetcount plugin? The tweetcount plugin should work fine w/ disqus. What's your blog url, I'll take a look.

Michael Montano replied on October 23, 2009 16:14 to the question "Disqus does not see the new tweets from BT." in BackType:

Are you using the BTC plugin w/ disqus? They do not work together, if you use the BTC plugin on it's own it should work fine. Otherwise you can turn social media reactions on in disqus.

Michael Montano replied on October 22, 2009 17:25 to the question "What short-link services are supported?" in BackType:

Hi James,

We support all the shortening services that we know of. So that includes muk.fm (recently added), as well as hundreds (if not thousands) of other shorteners.

Michael Montano replied on October 18, 2009 07:26 to the question "Tweets which once were recorded now are lost" in BackType:

Fixed, thank you :)

Michael Montano replied on October 16, 2009 20:57 to the question "stuck on awe.sm > want bit.ly" in BackType:

Thanks Ari! Any info you might have wrt php version or wp version would help us fix the plugin so the alternate shorteners work for everyone.

Michael Montano replied on October 06, 2009 19:25 to the problem "BackType Connect WP Plugin causes incorrect avatars." in BackType:

Yeah, it's frustrating. Thanks for pointing out the global, it's what I was originally looking for. I'd prefer to avoid a hack like that, but it might be the best soln for supporting all the themes out there that aren't using the object. Appreciate the help.

Michael Montano replied on October 06, 2009 18:33 to the problem "BackType Connect WP Plugin causes incorrect avatars." in BackType:

Right, that works if your theme uses the comment object, but some themes, like P2, pass the author id or email even for comments:

function prologue_get_avatar( $user_id, $email, $size ) {
if ( $user_id )
return get_avatar( $user_id, $size );
else
return get_avatar( $email, $size );
}

This is why I was hoping there was a better way to tell if the call was for a comment or not. I'll make sure this is addressed in the next release -- perhaps checking if it's an object or a dummy email address for these outlying themes.

Thanks again.

Michael Montano replied on October 06, 2009 17:31 to the problem "BackType Connect WP Plugin causes incorrect avatars." in BackType:

I believe $id_or_email be a string as well. When I looked at P2 this issue came up, but in that case $id_or_email was a string and not an object, so the hack I found was to set a dummy email before saving BackType Connect comments (I did this to help someone using our plugin with P2, but didn't deploy it because I worried about the affect this might have if used in combination w/ akismet).

Michael Montano replied on October 06, 2009 17:12 to the problem "BackType Connect WP Plugin causes incorrect avatars." in BackType:

Thank you for spotting this. I understand the problem, are you familiar with how to test that the function was called for a comment? I could not find it in the wp docs.

Michael Montano replied on September 26, 2009 22:58 to the question "stuck on awe.sm > want bit.ly" in BackType:

If the API login/key provided are valid then the issue is likely related to your PHP/WP setup. Do you know which version of PHP you have installed? Which version of Wordpress?

Michael Montano replied on August 30, 2009 01:16 to the question "Retweet Plugin for Wordpress injects code into first teaser post" in BackType:

If you update the plugin now it should fix the problem you're having.

Michael Montano replied on August 29, 2009 21:06 to the question "Retweet Plugin for Wordpress injects code into first teaser post" in BackType:

That's helpful. I'll get back to you shortly.

Michael Montano replied on August 29, 2009 20:31 to the question "Retweet Plugin for Wordpress injects code into first teaser post" in BackType:

Hi, have you updated the plugin recently? It's related to plugin you're using for the teasers. Do you know which plugin is creating the teasers? Let me know and I can find the solution. :)

Michael Montano replied on August 26, 2009 00:47 to the idea "Filtering with API" in BackType:

What kind of filtering? The connect API method allows you to filter by source:
http://www.backtype.com/developers/co...