Michela's dashboard

Michela replied on May 08, 2009 09:21 to the question "IFAD Templates" in IFAD:

If you don't see the IFAD Templates, check the Word Startup folder location and Macro security settings as follows:

1. On the Tools menu, click Options
2. On the File Locations tab, the STARTUP folder should read:

C:\Program Files\Common Files\STARTUP

3. If different, click the Modify button to reset the location as above.

1. On the Tools menu, click Options
2. Open the Security tab, and click the Macro Security button
3. Set the Security Level at LOW

Michela replied on April 23, 2009 15:19 to the question "How can I clear cache or correct display name in Outlook?" in IFAD:

Outlook displays suggestions for names and email addresses as you begin to type them. These suggestions are possible matches from a list of names and email addresses that you have typed before, known as the AutoComplete name list.

The problem comes in if you have typed a wrong address, the typo will remain in your cache until you delete it.

Every time you type the email address, the incorrect one appears in the AutoComplete list, and you will send the email message to an email account which does not exist (System Administrator: Undeliverable message).

To delete the wrong name or email address:

1. Start typing in the address that shows up incorrectly

2. Select the unwanted name or email address by using the UP ARROW or DOWN ARROW key

3. Press the DELETE key

Michela replied on April 22, 2009 09:23 to the question "Mac Laptop - Projector" in IFAD:

How to use a Mac laptop with projector in the meeting rooms:

You will need a special adapter to connect to a projector using VGA. This is called a DVI-VGA adapter, and is available both from Apple and other electronics vendors.

Plug the adapter to the DVI port on your Macintosh laptop, then plug the projector VGA cable into the adapter.

Turn on your laptop first, then press the on/standby button on the projector following the instructions available in the meeting room or download a copy from the IFAD Intranet.

http://intranet/jobaids/calendar/pres...

Michela replied on April 16, 2009 08:26 to the question "PeopleSoft sign in - Cookies enabled" in IFAD:

To enable cookies, follow these steps:

In Internet Explorer, click Internet Options on the Tools menu, and then click the General tab.

Under Browsing History, click the DELETE button

Click DELETE FILES
Click DELETE COOKIES

Close Internet Explorer to apply changes.

Log in to PeopleSoft as normal.

Michela replied on April 02, 2009 15:23 to the question "Lost document" in IFAD:

Below are the locations to check when looking for temporary documents:

C:\Documents and Settings\userprofile\Application Data\Microsoft\Office\Recent

In the event of documents attached to emails:

Outlook saves attachments in the OLK** folder located in C:\documents and settings\profile\local settings\internet temporary files\OLK**

To view the folder:

1. Launch the application related to the document (Word or Excel)
2. Select File>Open
3. From the Look in column on the right, click My Recent Documents
4. Open the OLK folder
5. Open and save the document locally to the C drive

Michela replied on March 27, 2009 15:30 to the question "Distribution list" in IFAD:

The distribution list that you create in your Contacts folder is available only to you, but you can share it by sending them to others including it in a message. The recipient can then save it to their Contacts.

1. Open a new message.
2. Open the Contacts folder
3. Drag the distribution list from Contacts into the message body.
(Note You may need to adjust the message and the Contacts window so that they're visible at the same time)
4. Send the message

For additional information on Distribution Lists, click the link shown below:

http://office.microsoft.com/en-gb/out...

Michela replied on March 26, 2009 08:12 to the question "Send large files" in IFAD:

To send files too big for email attachments, go to : www.yousendit.com

Sign up for a free trial to start sending files.

Michela replied on March 26, 2009 08:03 to the question "Xdesk: The document could not be opened for editing." in IFAD:

The URL is too long. This happens when you create a document library with many folders (one within another) with long file names.

You should short the directory names as well as the file names.

You should try creating more document libraries with maybe one folder instead of one document library with many folders (one within another).

Michela replied on March 26, 2009 07:54 to the question "Intranet home page" in IFAD:

1. Launch Internet Explorer
2. Enter the url: http://intranet/ and click GO
3. Open the TOOLS menu
4. Select INTERNET OPTIONS
5. Under the General Tab>Home Page
6. Click the USE CURRENT button
7. Click Apply
8. Click OK to exit the menu

Restart Internet Explorer to apply changes

Michela replied on March 25, 2009 15:43 to the question "Accessing outlook archive files" in IFAD:

An Outlook archive is a Personal Folders file (.pst)

To view it in Outlook, you need to copy the .pst file back to your C drive and from the C drive into Outlook as follows:

1. On the File menu, point to Open, and then click Outlook Data File.
2. Click the .pst file you want to open, and then click OK.

The name of the folder associated with the data file appears in the Folder List. To view the Folder List, on the Go menu, click Folder List. By default, the folder will be called Personal Folders .

A link to the quick guide is shown below.

http://xdesk/sites/uee/MS_Outlook_doc...

Michela replied on March 24, 2009 07:25 to the question "Keyboard input language layout" in IFAD:

In IFAD the settings for the keyboard language should be EN (English United Kingdom) and US-INTERNATIONAL (for the keyboard layout). At times, the settings may change. You can restore the default settings with just a few simple steps.

A link to the quick guide is shown below.

http://xdesk/sites/uee/hw/keyboard/de...

Michela replied on March 24, 2009 07:08 to the question "PeopleSoft log in - cookies enabled" in Oracle:

Delete Cookies and Internet Temporary files as follows:

1. Launch Internet Explorer
2. Open the TOOLS menu
3. Select INTERNET OPTIONS
4. From the General tab, click the DELETE COOKIES button
5. Click OK
6. Then, click the DELETE FILES button
7. Check box: Delete all offline content and click OK

Close Internet Explorer to apply changes.

Log in to PeopleSoft as normal.

Michela replied on March 20, 2009 13:39 to the question "Header information - Outlook message" in IFAD:

1. Open a message.

2. On the View menu

3. Click Options to open the Message Options window

Header information appears under Delivery options in the Internet headers box.

Michela replied on March 16, 2009 12:18 to the question "damaged word document" in IFAD:

To repair a damaged document by using the Open and Repair feature in Word, do the following:

1. Start Word
2. on the File menu, click Open
3. In the Open dialog box, click to select the file you want to open
4. Click the down arrow on the open button and then click Open and Repair
5. Save the repaired document

Michela replied to "Lost document", but it was removed. see the change log

Michela replied on February 20, 2009 10:06 to the question "Add a Network Place" in IFAD:

My Network Places can be accessed from the Windows Start menu (or through My Computer).

Launching My Network Places causes a new window to appear on the screen. Through this window, you can add, search for and remotely access these network resources.

The "Add a network place" option can be found on the left-hand size of the My Network Places control window (Network Tasks)

Michela replied on February 19, 2009 14:35 to the question "Laptop" in IFAD:

The external monitor is not receiving a video signal. Perfom the following steps to fix the problem:

1) open the laptop lid (check if image is displayed on the laptop screen);

2) close the laptop lid (you will hear a beep sound)

3) gently press the power button on the docking base (you will hear a beep sound)

4) the image will appear on the external monitor

Michela replied on January 29, 2009 15:32 to the question "Outlook calendar" in IFAD:

This is a known issue. From Outlook, follow the steps below:

1. On the File menu, click Print
2. In the Print style box, select Daily style
3. Click the Page Setup button
4. On the FORMAT tab, uncheck the following in the INCLUDE area:
5. TASKPAD

Michela replied on January 28, 2009 14:17 to the question "how can I unblock my lan account?" in IFAD:

From a kiosk or a colleauge's workstation, access Internet Explorer.

Type the address: https://selfservice.ifad.org/selfservice

Click the link: Account Locked or Password Forgotten?

Type your email address then click the button:

Unlock LAN Account

You will be prompted that your password was successfully unblocked.
Go back to your workstation and log in as normal.

Michela replied on January 28, 2009 13:30 to the question "IFAD FAX Icon" in IFAD:

For the missing IFAD Fax icon, please do the following:

1. From Outlook, select the Help Menu
2. Select About Microsoft Outlook
3. Select Disable Items
4. Highlight the Fax Add-in
5. Click on ok until the procedure has finished
6. Restart Outlook to refresh the menu