Mike Ferrari's dashboard

Mike Ferrari replied on October 03, 2009 03:51 to the problem "Please tell me there are improvements on the way!" in SmartyPig:

Jared,

Thanks so much! I really appreciate the honest feedback. It is always welcome. Please send me an email as I would like to share some of our ideas on the changes we will be implementing.

mferrari(at)smartypig(dot)com

Thanks again!

Mike Ferrari set one of Mike Ferrari's replies as an official response to "SmartyPig and Geezeo.com?" in SmartyPig

Mike Ferrari replied on October 02, 2009 02:29 to the question "SmartyPig and Geezeo.com?" in SmartyPig:

@beckadawn,

We've been trying to sync up with Geezeo for a while. Their backend system uses an aggregation company called CashEdge. I will reach out to CashEdge again and see if there is an update from them. Will let you know if I hear any promising information.

Mike Ferrari, co-founder

Mike Ferrari set one of Mike Ferrari's replies as an official response to "Please tell me there are improvements on the way!" in SmartyPig

Mike Ferrari replied on October 01, 2009 03:08 to the problem "Please tell me there are improvements on the way!" in SmartyPig:

Jared,

Thanks for reaching out. And yes, we are listening.

A recurring contribution is mandatory but we are enhancing the goal creation process to allow users the ability to set their own recurring contribution by end of year.

Please feel free to reach out directly to me anytime at mferrari(at)smartypig(dot)com.

Mike Ferrari, co-founder

A comment on the idea "Manual Contribution Control" in SmartyPig:

Jenn,

Thanks for checking in. Provided things go as planned, we will have this implemented in 4th quarter. I know how important this feature is to you and others. As always, some things that were prioritized prior to this feature took longer than anticipated. Selfishly, I too REALLY want this feature so you are not alone.

Mike – Mike Ferrari, on September 03, 2009 03:55

Mike Ferrari replied on August 31, 2009 17:16 to the question "why does it take so long for you to transfer in my initial deposit?" in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari replied on August 31, 2009 17:14 to the question "ACH taking Longer than 2 days -Complain to the Transfer Originator Questions" in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari replied on August 31, 2009 17:12 to the question "Length of Time for Deposit to Show up in Smarty Pig Account." in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari replied on August 31, 2009 17:10 to the question "Why don't I earn interest on my money that transfers ACH for the 3 day hold period?" in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari replied on August 31, 2009 17:10 to the question "Expected clearing date" in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari replied on August 31, 2009 17:08 to the question "ACH initiated vs ACH pending?" in SmartyPig:

A quick update on this topic.

Effective today, bank ACH transfer times have now been reduced from 3 to 2 business days. Please read more here:

http://blog.smartypig.com/read/reduced-ach-transfer-times

Mike Ferrari, SmartyPig co-founder

Mike Ferrari set one of Mike Ferrari's replies as an official response to ""Your next contribution on date" is irrelevant when goal is met" in SmartyPig

Mike Ferrari replied on August 03, 2009 03:27 to the idea ""Your next contribution on date" is irrelevant when goal is met" in SmartyPig:

Bill,

Thanks for the post. We are aware of this issue and are working to correct that soon. You are correct, once a goal has been met, we will not initiate your next monthly contribution. Sorry for the confusion. We're on it.

Thanks again!

Mike Ferrari set one of Mike Ferrari's replies as an official response to "ACH initiated vs ACH pending?" in SmartyPig

Mike Ferrari replied on July 21, 2009 01:53 to the question "ACH initiated vs ACH pending?" in SmartyPig:

HR_Roberts,

Funds take 3 business days to clear into your SmartyPig account. During this time, funds are considered "pending" and you can not edit your goal. If you wish to close your goal and redeem your funds, you must wait an additional 2 business days after your last cleared transaction before doing so.

Thanks.

Mike Ferrari, co-founder

Mike Ferrari set one of Mike Ferrari's replies as an official response to "username instead of full name displayed" in SmartyPig

Mike Ferrari replied on July 10, 2009 01:56 to the question "username instead of full name displayed" in SmartyPig:

@blackmilk,

Thanks for the suggestion. The primary account holder's full name must be displayed. This was something that was determined early on in building out the SmartyPig site in conjunction with our banking partners both in the US and in Australia. We would not want to display the user's username. But a nickname might be a possibility. I will pass your request off to the bank for their input. If this is something they would agree to, we will consider it for implementation at a later date.

Thank you again.

Mike Ferrari, co-founder

A comment on the idea "Manual Contribution Control" in SmartyPig:

Jenn,

This is absolutely in the pipeline and is in our top 3 enhancements to the site right now. This will be completed within the next three months.

As you can see, you are not alone on this request, and we have received enough feedback to warrant us placing a very high priority on it.

Thanks for your patience.

Mike Ferrari, co-founder – Mike Ferrari, on July 09, 2009 01:49

Mike Ferrari set one of Mike Ferrari's replies as an official response to "Why doesn't my password meet strength requirements?" in SmartyPig