Mike Robinson's dashboard

Thanks for pointing out the Latin tweets. We do not have a Latin consultant on staff and unfortunately had to remove our Latin service until we can find a volunteer willing to check the translation and add other relevant information. We will now remove historical tweets from Twitter.

Hi Rosanna, I seems to have 2 email addresses in the database for you, one of them says it sent the email out yesterday and the other is disabled. Can you send me an email to mike[at]learn10[dot]com and let me know which address you are expecting it on. Also could you check your spam folder to see if the email is in there.

Mike

Hi Alma, in order to see words from previous days you will need to sign up for a premium account which you can do by going to Settings -> Subscriptions

Hi Dave & Yallways,

Good idea Yallways but I can't see the pay per widget scheme working, from a customer perspective or from WidgetBox business model. It would be an unneccesary complication I feel, I am guessing the popularity of the Pro plan is because of it's simplicity.

However we still have the problem of fairness... as you say above, Dave, your Pro plan has been 'incredibly successful', now I am happy for you guys I really am glad you have made a success of this, but the fact is that the current way you are doing things is simply not fair to developers. The way I see it is that you are a distribution platform and really shouldn't be dictating to developers what can go on their widgets (as long as it's not porn or other standard TOS violations). I realise that this would be a problem for the product that you have started offering (ad free widgets) but I don't see how it is right for you to start offering this service, and making lots of money from it, based on the work of developers. Some kind of revenue share would help but I can't see how this can be done within your current framework and without unneccesary complication for the end user.

My problem isn't actually about money per se as we really don't make very much from advertising (and I doubt many do) it's more a matter of principle. I don't have a solution I'm afraid as I am pretty sure you are not going to change your Pro plan too much if it is so successful, so the only real choice I have is to put up with it, or move to another widget platform.

Anyway, I will think about this some more and let you know if I come up with anything useful...

Hi Dave,

Thanks for your explanation, it makes things a little clearer. I don't have time to write a full response right now but I am feeling happier that you have explained yourselves a bit better. It would have been useful for you to put a better reason for 'burying' this post as it did look like you were trying to hide it from others which I think is why the atmosphere in here got a little heated. I will respond more fully when I get time.

Thanks

Mike – Mike Robinson, on May 18, 2009 14:48

David,

You said above:

"We'll be adding ways in the coming weeks for developers to get revshare from Widgetbox."

Surely you should implement this before asking us to give up our advertising revenue?

You really shouldn't be arguing whether it is bad for developers to lose 'a handful of ad impressions', of course it is, you can't argue these things on scale it is actually the principle of your policy that stinks whether or not a developer gets a handful of impressions or millions! – Mike Robinson, on May 15, 2009 09:14

I totally agree with you Yallways, and I can't believe they have buried this post. I have sent them an email asking them to reinstate this post and to explain their policy further.

Hi Steve,

You can use the instructions on this page http://learn10.toolbar.fm/help/#4_1

Let me know if you have problems with it.

Thanks

Mike

Hi Andy,

As Nicola says, languages can only be paired with English at the moment. There is a bug in the program which is allowing users to select different language pairs but then not displaying them properly. Users should not be able to choose German <> Italian together. I wil update the program to make it clear that this is not an option at the moment.

Thanks

Mike
Technical Director
Learn10

Hi Marian,

Can you tell me which program you use for your emails?

Thanks

Mike

Hi Geoffrey,

Are you getting an error message at all?

Mike

Hi Jim,

The Facebook dialog is supposed to open in a new window so that it doesn't get obscured, this is also a security feature for Facebook as well so that you can see which URL you are visiting. I'm not sure why it is not doing this for you. I will check bug reports on the Facebook API and let you know.

Thanks for letting us know.

Mike

Hi Tom,

It's a good idea and something we will look into implementing but it is quite complicated as we have users all over the world in different timezones and people would want the emails at different times as well.

Please send an email to support[at]learn10[dot]com with your registered email address, timezone and preferred email time and I will let you know when we setup a test.

Thanks

Mike

That's great to hear Mark :) We will keep innovating as well and have lots of new features we are working on.

Thanks for your feedback.

Hi Jan,

It looks like you are already registered with the site if you are receiving the email. You will need to sign in instead of registering. If you can't remember your password click on the 'Forgotten Password' button, enter your email address there and it will send you a new password.

Let me know if you have any problems with that.

Regards

Mike

Hi Jamie,

That sounds great! We are working on a system where users can add their own packages t the moment so your content sounds like it would be ideal. We are not quite ready with it yet but it would be great if we could work with you to get this content live as soon as possible. We will contact you soon with more details.

Thanks

Mike

No problem Dennis, Techcrunch originally posted that it was a native app in iTunes but they edited it. Maybe you read it before the change :) – Mike Robinson, on April 14, 2009 16:16

Hi Dennis,

As it is a web app rather than a native app you just need to visit http://m.learn10.com in your iPhone browser.

Hope this helps

Mike

Hi Amit,

What exactly is the problem you are having? We are not on iTunes so I am a little confused.

Mike

Hi,

The widget will only show the Profile and Logout buttons if *you* are logged in, it won't show your profile to any other users.

If a user wants to change the language they will need to register and change the language, then it will show their settings on your site (and anywhere else that they see the widget).

Hope this helps.

Mike