Miles's dashboard

Miles started following the idea "iPhone App" in Kublax Financial Technologies Ltd.

A comment on the problem "Cannot uninstall old Outlook client" in Soocial:

Thanks Bart - will try that when I get home later :) – Miles, on September 28, 2009 12:45

Miles reported a problem in Soocial on September 25, 2009 22:41:

Cannot uninstall old Outlook client

Hi there.

I am trying to upgrade my Outlook client to the new version, Soocial 0.9.86 is still present in Outlook 2007 but it is not listed in Add/Remove programmes in Control Panel.

Please advise how I uninstall 0.9.86 if I cannot find it in add/remove programmes

Thanks a lot
Miles

Miles marked one of Bart's replies in Soocial as useful. Bart replied to the problem "Why won't iPhone sync complete using synthesis?".

Miles replied on August 11, 2009 14:40 to the problem "Why won't iPhone sync complete using synthesis?" in Soocial:

Yes it worked!!! Thanks so much Bart. Synced successfully, much quicker than before and dupes now removed. Soocial gets better and better!

Miles replied on August 11, 2009 14:18 to the problem "Why won't iPhone sync complete using synthesis?" in Soocial:

OK Bart - thanks for this ... I'll give it a try and see what happens

Miles replied on August 11, 2009 13:47 to the problem "Why won't iPhone sync complete using synthesis?" in Soocial:

Thanks Bart

>> You know eventual dupes can be taken care of by the deduper on the https://www.soocial.com/tools page right?

Yes I do, but last time I tried, then I had to manually merge the dupes as the dupes would appear as 'firstname surname' in one contact and as 'surname, firstname' in the duped contact - so the automatic dedupe didn't work for these dupes in Soocial. I still have a few of these dupes left in Soocial now - all appearing from S onwards (ie 'Natasha Salter' and 'Salter, Natasha'

I really don't want to have to manually merge or dedupe 280 duplicate contacts... will you be able to force an automated dedupe if I do another OTA sync and get the same problem this time?

Thanks again
Miles

Miles replied on August 11, 2009 13:20 to the problem "Why won't iPhone sync complete using synthesis?" in Soocial:

Hi Bart

Yes that is correct. That was the last date of an attempted (but not completed) OTA sync. I didn't want to try again and risk recreating all those dupes.

If there is an easy way to overwrite my iphone contacts from soocial I would prefer to do that - as I guess that would allow it to sync correctly for the first time.

Miles started following the idea "Skype Support?" in Ping.fm.

Miles reported a problem in Soocial on August 09, 2009 14:40:

Why won't iPhone sync complete using synthesis?

Hi there

I can't seem to successfully complete an OTA sync between soocial and my iPhone using Synthesis. I get about halfway through before I get a network error and the whole process fails, but leaves me with loads of dupes in both my iPhone and Soocial.

I have followed the instructions in this topic
http://getsatisfaction.com/soocial/to...
and removed all photos from my iPhone contacts, but this does not help.

I do currently sync from Soocial to Outlook, and from Outlook to my iPhone using iTunes, so the contents of my Soocial and iPhone Contacts are near enough identical - I would just like to be able to sync from soocial over the air. How do I tell Synthesis to overwrite my iPhone Contacts with my Soocial contacts? I would be happy to use that as a solution.

Thanks as always
Miles

Miles gave praise in Soocial on July 07, 2009 15:04:

The enhancements to the Merge functionality are great!

Hi there ... I notice that you've made some improvements to the merge function in the web app. Just wanted to say thanks - it works really nicely, and it's lovely to see this kind of progress.

Great work!

Miles asked a question in Soocial on June 19, 2009 06:42:

dedupe not working properly?

Hi there

I had to reinstall my outlook sync to get it working yesterday. Since reinstalling I have had loads of extra dupes in my Soocial contacts.

I have run a dedupe several times, but can see that the majority of my contacts now have duplicate entries. Is there a problem with your deduper? Is there anything you can do to save me from having to manually merge and delete all duplicates?

Thanks guys

Miles marked one of Bart's replies in Soocial as useful. Bart replied to the question "How can I merge or dedupe Firstname Lastname and Lastname, Firstname?".

Miles replied on February 20, 2009 18:59 to the question "How can I merge or dedupe Firstname Lastname and Lastname, Firstname?" in Soocial:

Thanks Bart - It would be good to document this in the web app and/or in the help file for the outlook sync. Looking forward to seeing the enhancements to the merge and dedupe functionality :)

Miles replied on February 18, 2009 18:21 to the question "How can I merge or dedupe Firstname Lastname and Lastname, Firstname?" in Soocial:

Thanks Bart. I've sent my username to a support@soocial.com. Look forward to finding out more :)

Miles asked a question in Soocial on February 17, 2009 16:23:

Why do I have more contacts in soocial than in gmail?

Hi there

I have 348 contacts in soocial, but only 310 in gmail. As far as I can tell the sync between soocial and gmail is working fine - a new contact added in soocial has synced to gmail and vice versa. Is there anything simple I can do to make sure that gmail becomes a full mirror of soocial?

Thanks a lot

Miles asked a question in Soocial on February 17, 2009 15:40:

How can I merge or dedupe Firstname Lastname and Lastname, Firstname?

Hi guys

I'm not sure how they got there, but I have a whole load of duplicate contacts in my Soocial contacts and in my Gmail contacts (and they have now synced accross into Outlook as well)

A few of the duplicates were removed by running the dedupe in your webapp, but I still have many duplicates which appear twice in this format:

Lastname, Firstname
and
Firstname Lastname

When I try and manually merge these 2 contacts in the soocial webapp, I get the message "Not Mergeable". So is there any way to to merge or dedupe these contacts *without* first manually editing the Firstname and Lastname fields?

Thanks a lot - even as a beta, Soocial is already a great service, I'm just getting a little confused trying to work out how to remove these dupes without manually changing anything.