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  • question

    MK replied on November 02, 2009 18:55 to the question "Printing to Adobe Reader 9 results in garbled text" in Adobe:

    MK
    We have recently also learned that when the user "views" the PDF file as a web page there are no problems. However when they click on the PRINT ICON is usually when the garbled text is created on the printout. Oddly enough if the user selects FILE then PRINT, it will print correctly.

    Any ideas what could be cauing this problem? Obviously there appears to be a work around, but it's not one that users will often think about on their own.

    Thanks!
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  • question

    MK asked a question in Adobe on October 21, 2009 23:52:

    MK
    Printing to Adobe Reader 9 results in garbled text
    *Sometimes* when printing a web application page (it's text and a few images) it prints only garbled text. Most of the time printing to Adobe Reader 9 works fine. We have determined that "garbled" text is really just off set by 1 character.

    Meaning ... if the text read "I like dogs" what it printed was "J mjlf epht". This pattern holds true for alphanumerics and special characters.

    Has anyone seen this problem before? What can we do to prevent it?

    Thanks!