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mkoenig replied on November 12, 2009 15:07 to the question "Stopping a Cablecast Video" in Tightrope Media Systems:

That worked great. Thanks for the help.....

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mkoenig asked a question in Tightrope Media Systems on November 12, 2009 14:56:

Stopping a Cablecast Video
We scheduled a video to play in Cablecast and for some reason the video is not playing and we now have a black screen. How can we cancel the current running video and go back to Carousel? The video is approx 3 hrs and we would like to not have a black screen for 3 hours. Thanks.
mkoenig replied on July 15, 2009 19:42 to the question "Air quality warning slide?" in Tightrope Media Systems:

OK.. im looking now

We did find this
http://www.noaawatch.gov/rss/airquali...

it is generalized though not region specific

We'll keep looking

Thanks again

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mkoenig asked a question in Tightrope Media Systems on July 15, 2009 19:24:

Air quality warning slide?
We appreciate the new weather slide works great.

The lady managing this is wanting to know if there is a way to get the ozone or air quality feed into a slide? Example: High Ozone Alert Day? Like an rss feed?

Is this something we can do? Is this something you may consider in the future?

Thanks
Mike
mkoenig replied on July 08, 2009 17:22 to the question "Real quick question on how to change admin password." in Tightrope Media Systems:

Thanks.

I've felt dumber at times, but not by much

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mkoenig asked a question in Tightrope Media Systems on July 08, 2009 15:49:

Real quick question on how to change admin password.
Real quick question on how to change admin password.

Change pass seems to be grayed out
mkoenig replied on June 30, 2009 16:46 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:

Thanks bossman was asking :)

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mkoenig replied on June 30, 2009 16:33 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:

Hello, Its the 30th? Just curious if you have a new target deadline?

Thanks

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mkoenig replied on June 24, 2009 13:43 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:

You have an eta by chance?

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mkoenig replied on June 08, 2009 12:11 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:

If this is happening accross multiple systems, mulitiple couties/cities, and has just "recently" happened im guessing that there has been a change in the feeds provided for the weather, not the many systems. Ill wait untill Tightrope figures this out, and then we'll make our changes.

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mkoenig replied on June 02, 2009 21:01 to the problem "Our weather feed slide is not working." in Tightrope Media Systems:

on vacation sorry, but we are seeing these permanently

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mkoenig reported a problem in Tightrope Media Systems on May 28, 2009 13:57:

Our weather feed slide is not working.
Our weather feed slide is not working.

The #outlook# variable does however.

It was suggested that we should choose another county that our feed may be down. We chose a few others with the same result.

Can someone help us with this? What are the standard variable names and formats for temperature and wind?

Thanks ahead of time.
mkoenig replied on May 22, 2009 16:02 to the question "VOD Playback machine down, gov channel machine down intermittently. Please Help" in Tightrope Media Systems:

Hey Grayson to the rescue. Sending a new machine out and fixing the software discrepancy.

Thanks Grayson

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mkoenig asked a question in Tightrope Media Systems on May 22, 2009 15:12:

VOD Playback machine down, gov channel machine down intermittently. Please Help
This is Mike from Alexander County a new customer. We called last night and left a message for support. Called today and where on hold for 12 minutes only to be told we need to leave another message or come here and post a request.

Our VOD server is down. We are unable to "send auto pilot" when sending we get

"An error occurred sending to 'VOD Playback' Check the configuration or physical connections"

We called Grayson about this the other day, the server at that time had locked up or was down so we restarted it and it worked just fine.

As of yesterday however the server seems to have a corrupt file on boot. We get a typical Kernel 32 windows error. On a normal system we would just do a non destructive repair on the OS. We are hoping there is a better alternative to this however.

If you could please call us @ 828.632.1380 this is partially delaying our go-live date as we can now longer send schedules to autopilot.

Need help asap.

Also one of our machines the "Gov Channel One" seems to be dropping out intermittently. At first we thought it was a sleep setting, but checked all power and screen options and things are correct.

Please call ASAP 828.632.1380
Thanks
Mike Koenig
Alexander County NC

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