Mohd Sharez's dashboard

Mohd Sharez replied on September 18, 2009 18:21 to the problem "My Inspirion 1525 is running out of time" in Dell:

It’s the issue with the CMOS battery on the motherboard please replace that battery..
everything will be fine

Mohd Sharez marked one of Philip's replies in Dell as useful. Philip replied to the question "Why doesn't my computer recognize my battery?".

Mohd Sharez replied on September 07, 2009 19:02 to the problem "370 Days left in warranty but told to buy new M1330 battery..." in Dell:

also please try updating the BIOS on your comp and that will fix the issue..
else please try turning on uyour comp just by using the battery it may show us whether the battery is defective or not .
if issue still exist then please try charging the battery by keeping the comp off (note: charge the battery atleast for 2 hour to get some power in the battery) and then turn on the comp just by using the battery...
some how that would resolve the issue....

Mohd Sharez replied on September 07, 2009 18:52 to the question "Why don't they recall them??" in Dell:

Hi friend
Let me inform you something here.
Dell sells thousands of XPS computer everyday but very few people have this type of issue...
Let me inform you if your comp is under warranty then Dell will surely help you get the comp fix and also Dell does not entertain any third party component getting added to their comp...
I am telling you everything personal
Even I use a Dell XPS m1330 laptop but I never had any issue with my comp and it is working as it is design to work though I am using it from past 15 months I never had any issue with it...
It completely depended on you. How you use your comp and it is not a Dell issue...

Let me give you an example
If you purchase a car and then while you are driving it there is some problem with the car. Who is responsible is it you or the car manufacturer?
Like-wise Dell manufactures its comp by keeping the usage of people...
It’s totally on you how you use your comp....

Mohd Sharez replied on September 07, 2009 18:46 to the problem "370 Days left in warranty but told to buy new M1330 battery..." in Dell:

how old is the comp and when did you purchase the comp also please help me with service tag of your comp...

Mohd Sharez replied on September 07, 2009 18:44 to the problem "370 Days left in warranty but told to buy new M1330 battery..." in Dell:

Request you to please contact the Dell tech support...
take advantage of your warranty....

Mohd Sharez replied on September 07, 2009 18:39 to the question "LA65NS1 00 battery" in Dell:

thanks shanawaz for your response and i request you to please hlep me with the correct model no say is it a latitude and its family because lat65Ns1 is not the name of model..
the resason i am asking you the model of laptop is just to help you get the correct battery for your laptop..
thanks for anticipating once you know the correct model of you laptop please conttact the technical support of your region and ask them for the compatible battery for your laptop...or call this no 0180 5 22 44 65

Mohd Sharez replied on September 07, 2009 18:35 to the question "plugged in,but not charging" in Dell:

Hi friend this will resolve just by updating the BIOS from support.dell.com website and request you to please Buy product which are Dell branded either from Dell or from any of DELL Reatiler....request your full support...

Mohd Sharez replied on September 07, 2009 18:33 to the question "Inspiron E1505 battery plugged in but won't charge" in Dell:

Please contact DELL technical support and ask for help about this...
its very issue to resolve this issues.,...

Mohd Sharez replied on September 05, 2009 00:20 to the problem "Dell Laptops giving electric shocks" in Dell:

Please call up Dell tech support and they will definately help you.....

Mohd Sharez replied on September 05, 2009 00:14 to the question "LA65NS1 00 battery" in Dell:

PLease check this link for US customer of DELL
http://accessories.us.dell.com/sna/ca...
sorry if this could not resolve the issue as i dont know which country you are in.......

Mohd Sharez replied on September 03, 2009 16:47 to the problem "Dell XPS m1530 DVD reader/writer is detected but won't work" in Dell:

Hi friends.
this is a very common error which could happen to optical drive connected to a comp.
for this issue just go a head and uninstall the drive fro the Device manager and then restart the comp in safe mode.
else try updating the firmware of the optical from the support.dell.com.

Mohd Sharez replied on September 03, 2009 16:40 to the question "inspiron 1501" in Dell:

if your adapater is not working then please check whether you have a light on the adapter when connected to power outlet (without connecting it to the laptop) if he light on the adapter is there then please turn onthe laptop just with the adapter and check what is happening.anf please letme know and also pleasae provide me with the service tag of your comp that will help me resolve your issue...
for the isssue about you are not able to listen anything when somebody call your comp then its a vast issue
i need clear idea how some one is calling say by using skype or yahoo call or other.....
sorry i am not able to attend you issue in the first go but dont worry we will resolve it together...
let me inform you that I may not be able to answer any questions in the blog on sat and sun reasaon being i may not use comp on sat and sun..for atleast one month from today.....

Mohd Sharez replied on September 03, 2009 00:09 to the problem "Dell Laptops giving electric shocks" in Dell:

Just call up DELL tach support and ask for a replecement comp stating the issue if your comp is under warranty.

Mohd Sharez replied on September 02, 2009 22:17 to the question "Why doesn't my computer recognize my battery?" in Dell:

thank my dear friend using the advice.
I would like to inform you that
if you are performing BIOS update then you must have Administrator rights.
if that doesnot work then try updating the bios by booting from safe mode in windows
to boot to safe mode tap F8 key on your keyboard at DELL logo
and then chose the option as

Safe Mode and hit enter.
please Logon to windows using the admintrator account.
then run bios update.
i am sure that will definately resolve...
also lemme inform you that DELL representatives donot entertain Non-DELL batteries or any third party battery,just as Human toch i explained you the steps which I know. ALL the best

Mohd Sharez replied on September 02, 2009 16:10 to the question "Dell XPS M1530's battery won't charge, plugged in." in Dell:

Thanks friend for your response,if the issue still persist then please call up DELL tech and ask for motherboard replacement.
if your comp is under warranmty ..
it is a sure shot issue with motherboard or I/O panel.
also please letme inform you that DELL will not entertain purcahsing their product from other 3rd party vendor as it effect you comp warranty.
hope you will get the motherboard replacement if your comp is under warranty .
infor Dell Techinician you tried the few steps oftroubleshooting and please inform him everything perfectly as you told me.
also letme me inform you that the battery you purchase it is not not from DELL so DEll will not be held responsible for the issue with battery.
hope you will get the resolution for your problem.
if not then you have a DEPT call OWR (Out of Warranty Repair) which is a paid support and they will take of your comp..

Regards
Sharez

Mohd Sharez replied on September 02, 2009 03:51 to the question "Dell XPS M1530's battery won't charge, plugged in." in Dell:

hi friend
try charging the battery without turning on the comp and then please update the BIOS from the support.dell.com website.
remember to check if the battery is charged up to at least of 10% before you Flash the BIOS.
hope your issue will resolve else reply to me.. I will try address your issue.

Mohd Sharez replied on September 02, 2009 03:11 to the question "Why doesn't my computer recognize my battery?" in Dell:

HI friends
Please try this steps
try charging the computer battery without turning it on for atleast 8 hours then please update the system BIOS
use the following link "http://ftp.us.dell.com/bios/Win1501263.EXE"
that will help resolve your issue. if this didnot resolve the issue please reply to my post i will check for options and also please letme know are where exactly that issue is happing is it windows environment or outside OS

Mohd Sharezs replied on September 02, 2009 02:49 to the question "Inspiron E1505 battery plugged in but won't charge" in Dell:

Request for our user to please update the service tag or express service code of your comp for better understanding of the issue.
thanks

Mohd Sharezs replied on September 02, 2009 02:47 to the question "Inspiron E1505 battery plugged in but won't charge" in Dell:

Hi friends
try using the different AC adapter or turn on the comp only by using battery.
check whether the battery is getting charged in BIOS
then
Try updating the Bios on your comp by visiting http://support.dell.com
from there select the option as I am looking for the driver. and then type the service tag of your comp and download and the BIOS on your comp desktop.
Note: for updating BIOS you need at least 10% battery charge.
90% of time this will resolve the issue.
else you comp battery will be faulty
contact DELL Tech support and ask for a repalcement if the battery is within a year of purchase.