Monica's dashboard

Monica reported a problem in StumbleUpon on December 23, 2009 03:29:

Thumbs-ups on Chromebar are not added to your Favorites

Hey guys,

We made a few changes to the recommendation system today that seem to have impacted the way favorites are stored when they are thumbed-up via the Chromebar.

We received a couple of reports so far that sites thumbed-up with the toolbar for Chrome are not added to Favorites.

We are looking into this issue - and will post an update tomorrow. In the meantime, if you are trying to save sites to your Favorites, try using the web toolbar or Firefox.

We hope to have this resolved as soon as possible!
Monica

A comment on the question "Chromebar: "Ran out of stumbles in that topic"" in StumbleUpon:

I don't think it's a Chrome specific issue - it happens with other toolbars as well. We have someone looking into it and will probably be able to provide more updates tomorrow. – Monica, on December 23, 2009 03:24

Monica marked one of Gladsdotter's replies in StumbleUpon as useful. Gladsdotter replied to the question "Lost Interests?".

Monica replied on December 23, 2009 02:30 to the problem "unable to scroll through one SU account" in StumbleUpon:

Please post a link to this SU blog, so we can take a look ourselves.

A comment on the problem "SU Seriously Needs Symbol and Foreign Language Script Ability" in StumbleUpon:

It has not been done intentional! I am a non-native English user myself, and so are many others in this company! We care about everyone immensely and equally. I believe that at the time of release it was not immediately obvious what great impact this bug would have. This is why, as my coworker stated above - we are now working on getting a fix out for this. – Monica, on December 23, 2009 01:17

Monica started following the problem "SU Seriously Needs Symbol and Foreign Language Script Ability" in StumbleUpon.

Monica marked one of Gladsdotter's replies in StumbleUpon as useful. Gladsdotter replied to the question "deletion of friends who are not subscriptions".

Monica set one of Monica's replies as an official response to "Why can't we have old SU back?" in StumbleUpon

Monica replied on December 22, 2009 02:34 to the question "Why can't we have old SU back?" in StumbleUpon:

Old SU was available for 2 months during the transition period to the new interface. When the new interface came out of Beta, the old interface was discontinued. It is not possible to support multiple interfaces at the same time.

Monica set one of benadamx's replies as an official response to "Make recent visitors more dynamic" in StumbleUpon

Monica marked one of benadamx's replies in StumbleUpon as useful. benadamx replied to the idea "Make recent visitors more dynamic".

Monica replied on December 22, 2009 01:30 to the problem "Problems editing a topic" in Get Satisfaction:

Thank you for the fast response and resolution. Just FYI, it's the first time that I'm seeing this happen...

A comment on the idea "add 'woodworking' to hobbies please" in StumbleUpon:

This is why I posted the link to the official announcement - because it contains the "meta-category" in bold for every new category added. Woodworking is under "Arts", not hobbies. – Monica, on December 21, 2009 22:18

Monica set one of Monica's replies as an official response to "add 'woodworking' to hobbies please" in StumbleUpon

Monica replied on December 21, 2009 22:04 to the idea "add 'woodworking' to hobbies please" in StumbleUpon:

We've added the "woodworking" topic about a month ago.

You may read more about this and other new topics in the blog post we published when the topics came out:

http://stumbleupon.com/sublog/newtopics/

Monica replied on December 21, 2009 21:06 to the idea "Stumble pages based on key words" in StumbleUpon:

We actually do have this facility!

On your toolbar go to: Tools > Toolbar Options > Search and Tagging > check "Show search / tag box".

A search field will be added to your toolbar. Type in "Audi", click Stumble and you will get only sites about Audi cars.

Hope this helped!

A comment on the problem "Problems editing a topic" in Get Satisfaction:

So basically I'm not trying to "edit" - but simply to "delete/remove". – Monica, on December 21, 2009 19:50

Monica replied on December 21, 2009 19:49 to the problem "Problems editing a topic" in Get Satisfaction:

To go back to my original question/problem: I'm having that issue only with that specific topic. Something happened, perhaps when one of the users embedded an image, that posts looks garbled and overlapped. In the hope to clean it up, I wanted to delete the comments (and re-add them later), but when I attempt to click on the red "Remove" button nothing happens...

Monica replied on December 21, 2009 19:45 to the problem "Problems editing a topic" in Get Satisfaction:

We'd need another employee just to keep an eye on the Change Logs... :)

A comment on the update "Database Error (December 17, 2009)" in StumbleUpon:

Hi there - just wanted to let you know that the problems you are seeing are not at all related to the interface; but with database storage. They would have happened on the old interface just the same; since they are toolbar, not website specific. These are the pains of growing and placing more load on our databases... we apologize for the inconvenience and are working on bringing the toolbar back to normal speed... :) – Monica, on December 21, 2009 19:36