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MRH replied on December 18, 2007 23:22 to the question "Your homepage says you guarantee delivery of custom bags by Christmas with 2nd day delivery if the order is placed by Dec 18th. It also states deliver is guaranteed with overnight delivery if the order is placed by Dec 17th. That doesn't make sense to me. ?" in Timbuk2:

I called Timbuk2 earlier today to report the problem before I received your reply. Ann happened to answer the phone when I called and gave me a 20% coupon at that time.

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MRH asked a question in Timbuk2 on December 18, 2007 06:10:

Your homepage says you guarantee delivery of custom bags by Christmas with 2nd day delivery if the order is placed by Dec 18th. It also states deliver is guaranteed with overnight delivery if the order is placed by Dec 17th. That doesn't make sense to me. ?
Shouldn't I have more time to place a custom order if I'm willing to pay for overnight delivery? Maybe it should say Dec 19th?