mrslaton's dashboard

Sandy events aren't showing up in Google Calendar over 4 and a half hours later. Maybe it's Google's fault. Maybe it's Sandy's. I don't know. I'm afraid, though, it's a make or break for me.

If this is a long-standing known issue with Google, however, then why would Sandy advertise that it could sync with Gcal on it's site? Obviously it can't so why get people's hopes up?

I've spent a few hours investigating Sandy today as a newbie but most of the things I've tried - email reminders, automatic refreshing of Sandy events in Google calendar - just don't work. Maybe they did for people in the past but they don't for me so I'm going to call it quits for a while and hope Sandy comes out of beta sooner than later.

Same here. I loved using it for the same reason above. Sync to Google calendar, then Google pushes to my work calendar which pushes it to my phone. (ridiculous I know) This worked fine for a month or so, but has stopped with both my RSS feeds and Google. I've refreshed a few times and it works for a while then nothing. Based upon above, it sounds more like a Google issue (Imagine that!) What would be a better solution for us users of that feed. Especially the mobile phone idea. (if Pocket outlook would allow access to that ics calendar feed.

I'm trying to like Sandy, but it isn't working out so well. It seems like this would be a fairly simple fix for Sandy. I have a Pocket PC that syncs my mobile calendar (both ways) with my Google Calendar. Yes, I know that "syncing" is different than a feed update, but the end result is the same... my mobile calendar is exactly the same as my Google calendar.

Since I can use Jott to add events to my Google Calendar and Jott will also send me reminders as well... I find myself using Jott and not Sandy.

Sandy is a good idea, but she won't be a great help until she can read/write my calendar. I'm not switching to hers.

jweaks

Google Calendar also doesn't support username/password authentication for subscribing to iCalendar feeds. ( iCal (Mac) and Outlook 2007 (PC) do.) – kevin1, on June 16, 2008 05:50

This is actually a problem with Google Calendar. It's occasionally slow or doesn't update at all, and people get frustrated.

The primary problem is that Google Calendar doesn't provide a way to force an immediate refresh of a feed that it's subscribed to. It really should. This would make it much easier for people to figure out the cause of any problems. It would be easy to see if the problem is how frequently Google Calendar refreshes the data it is subscribed to, rather than the problem being with the service that it is subscribed to.

As far as I know, the calendar feed is only one way. Every so often, Google Calendar is supposed to request a new version of the calendar feed. It's impossible for Sandy (or any other feed provider) to force Google Calendar to refresh it's data. So the problem is with Google. As an example, 30boxes provides a button that will force it to immediately update a feed that it is subscribed to. So this is a feature that other calendars have. (Note: A side effect of the one way connection makes it difficult, if not impossible, to modify Sandy events inside of Google Calendar.)

Currently, the only way to force Google Calendar to refresh a feed it is subscribed to is to unsubscribe and resubscribe to the feed you want to update. This is rather inconvenient. (See http://getsatisfaction.com/iwantsandy...)
The only other option is to wait. Google Calendar seems to refresh the feeds it is subscribed to once every 3 hours or so. (Except when it's longer.)

Have the same problem. Isn't this iCal thing supposed to be a FEED... something that automatically adds events to the Google Calendar shortly after they are added to Sandy? And we shouldn't have to "refresh" the Calendar manually? It would be nice if someone from Sandy would respond with a resolution, or at least come out and explain that it's a glitch they have tried to address but have been unsuccessful. "I want Sandy is here! 3 employees are listening and participating." Where's the participation? It would be nice to know that they are listening to us and at least trying to resolve the problem.

READY TO CALL IT OFF WITH SANDY! CAN'T SYNC MEANS NO DICE, CAN'T USE IT AND DON"T WANT TO WASTE ANYMORE TIME. I WILL BE TAKING ALL MY STAFF OFF i WANT SANDY THIS WEEK....

Next time you see this issue, we really need to get any details that you see in the Debug tab to try and troubleshoot what is going on.

The 1.0.2 version fixed a previous issue with the Sleep Results file, so that shouldn't have caused RescueTime to stop working on your system this time.

There are a number of reasons why RescueTime can stop working, so any and all details you can provide us next time will help us out a ton! :)

Thank you!

I had to delete and reinstall the data collector on my Mac to get it running again. I had version 1.0.2 on there before and this still keeps happening. I don't want to stop using this but my employees are losing faith in the service. Hopefully the new update will keep it working longer...

1. Make sure you have the latest version of RescueTime (1.0.2).
2. Make sure your username and PW in RT are correct by opening it on your computer and hitting the "verify" button under the basic tab.
3. Go to the advanced tab and hit "send update now".

If all of that works, RT should be working. If you see any errors, describe them to us and/or go to the "debug" tab and scroll to the bottom to find error detail. You can copy-paste that debug info to team@rescuetime.com - it would help immensely.

Thanks!

I deleted the "Sleep results" file on my mac and it did not fix it this time. what next? Do I have to reinstall the program or what?

The Sleep Results file is no longer used in RescueTime 1.0.2 on OS X, so check to see if you are running that version or greater (assuming you are running on a Mac).

Sorry for the trouble. We'd love to get a bit more info. Here are some things you could try:

If you are using RescueTime on a Mac, try removing the following file:

/Users/[username]/Library/RescueTime/Results/Sleep Results

If you are using RescueTime on Windows take a look in the Debug tab of the RescueTime preferences to see if there are any errors listed there. If so, paste them back to us in an email ( team @ rescuetime dot com) and we'll figure out what is going on.

I deleted the "sleep results" file and it started working again but I lost all the info for those days. Will I have to delete this file again and how often? What keeps this from happening again?

It is likely you are running into a sleep issue that is causing a couple of other people a similar issue.

To get RescueTime working again remove the following file:

/Users/[username]/Library/RescueTime/Results/Sleep Results

We have a fix for this issue we are testing now and will have it released by this weekend.

Thanks!

I love RescuTime which worked for only one day! Why does this always happen to me...

I thought you people were on here all the time?