Susan Hurst's dashboard

A comment on the question "firefox 3.01 anyone ?" in Feedly:

Glad to hear that you problem has been resolved Susan: have a great week end! – Edwin Khodabakchian, on July 18, 2008 19:28

A comment on the question "firefox 3.01 anyone ?" in Feedly:

Hi Edwin,
That works. Thanks a lot. Now I can get rid of Netvibes again ;-) – mduchesn, on July 18, 2008 17:12

Susan Hurst replied on July 18, 2008 15:50 to the question "firefox 3.01 anyone ?" in Feedly:

The problems were apparently on my side with my Firefox default profile. I've reinstalled Firefox 3 and everything is working great.

Thanks for all of your help! Feedly is the best!

Edwin Khodabakchian replied on July 18, 2008 13:05 to the question "firefox 3.01 anyone ?" in Feedly:

Susan: I have to run. I will look at the user agent information when I get back.

In the meantime, I suggest that:
1) you try to make sure that you are actually running the version 3 (3.0.0 or 3.0.1) of firefox. If you are not, you can upgrade to firefox 3 at http://www.mozilla.com/firefox

2) if so some reason, you do not want to upgrade to firefox 3.0, we have created a special build:
http://update.feeddo.com/release/feed...
you can try to install that build and restart your browser and see if that addresses the problem.

If you are running firefox 3 and are not able to load feedly 1.0b4.5 because of the firefox 3.0 required page, then there is a bug that we will try to track down as soon as we have your user agent information.

Sorry again for the frustration: we will definitely try to learn from this and trying to avoid the same page for future users.

Edwin Khodabakchian replied on July 18, 2008 12:46 to the question "firefox 3.01 anyone ?" in Feedly:

What does the firefox menu > About Mozilla Firefox? There should be long string of characters starting with Mozilla/5.0... Are you able to see that? Could you cut and page the content of that string here?

Mine for example is:
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.1) Gecko/2008070206 Firefox/3.0.1

Susan Hurst replied on July 18, 2008 12:40 to the question "firefox 3.01 anyone ?" in Feedly:

I get a blank page and when I check in about:config there is no entry for it.

Edwin Khodabakchian replied on July 18, 2008 12:36 to the question "firefox 3.01 anyone ?" in Feedly:

1.0b4.5 is the very latest so we are good on the install side.

Can you please type javascript:navigator.userAgent in the browser URL bar so that we can determine what user agent is being reported by firefox please?

Susan Hurst replied on July 18, 2008 12:31 to the question "firefox 3.01 anyone ?" in Feedly:

This is what I get for question 1: version 1.0b4.5 (1747)

As for question 2: I still get the Firefox 3 needed page

Edwin Khodabakchian replied on July 18, 2008 12:22 to the question "firefox 3.01 anyone ?" in Feedly:

Very sorry about the frustration. I have 2 questions for you:
1) what version does chrome://feedly/content/boot/about.htm show?
2) what happens when you try to load http://www.feedly.com/feedly
Thank you

Susan Hurst replied on July 18, 2008 12:17 to the question "firefox 3.01 anyone ?" in Feedly:

FYI: there was a typo in your url (updage instead of update), but when I corrected it and clicked to install above is what I got.

I currently have v. 1.0b4 installed, but still no happiness.

Ruud van Wijngaarden replied on July 18, 2008 11:47 to the question "firefox 3.01 anyone ?" in Feedly:

Hi Edwin! Thanks! That worked. I looked in the wrong place.

Thanks for the fast reply and thanks for Feedly!

Edwin Khodabakchian replied on July 18, 2008 11:29 to the question "firefox 3.01 anyone ?" in Feedly:

Ruud van Wijngaarden: You should be able to add the button back through the view > toolbar > customize option (you should be able to drag and drop the feedly button back on the toolbar).

Alternatively you can simply load and bookmark:
http://www.feedly.com/feedly

Edwin Khodabakchian replied on July 18, 2008 11:27 to the question "firefox 3.01 anyone ?" in Feedly:

Susan:
Please point your browser to:
http://updage.feeddo.com/release/feed... re-install and restart the browser please. This will upgrade you to a version of feedly which supports firefox 3.0.1.

Please let us know if for some reason it does not work as advertised.

Ruud van Wijngaarden replied on July 18, 2008 11:18 to the question "firefox 3.01 anyone ?" in Feedly:

The botton dissappeared and reinstalling does not bring it back.
Starting up feedly from history shows. Maybe it is just the button missing?

Susan Hurst replied on July 18, 2008 11:16 to the question "firefox 3.01 anyone ?" in Feedly:

Not working for me either. I really miss my Feedly. Thanks for the great product, hope you can get it fixed soon.

Susan Hurst started following the question "firefox 3.01 anyone ?" in Feedly.