Matthew Williams's dashboard

Matthew Williams set one of Matthew Williams' replies as an official response to "Photo albums still down." in chi.mp

Matthew Williams replied on December 03, 2009 01:22 to the problem "Photo albums still down." in chi.mp:

Problem solved! Album uploading is fixed now. Go have a ball!

Matthew Williams replied on December 01, 2009 21:19 to the problem "Photo albums still down." in chi.mp:

Still testing and troubleshooting. Thanks for patience Nick!

Matthew Williams set one of Matthew Williams' replies as an official response to "Frak page, error log." in chi.mp

Matthew Williams replied on December 01, 2009 20:01 to the idea "Frak page, error log." in chi.mp:

You're always one step ahead of us Nick!

You pretty much nailed how we handled errors, except it's already doing what you're saying; it's just doing it invisibly in the background. We actually use an awesome service called Hoptoad! (http://hoptoadapp.com/)

So every time a Frak! occurs, we get a nice detailed error report via e-mail detailing just about everything we need to know. It's all very cool!

Thanks for keeping us on our toes, we're working really hard to make Chi.mp a valuable service for all of our owners. And tools like this help make that happen!

Matthew Williams replied on November 30, 2009 22:11 to the problem "Album chi.mp production error?" in chi.mp:

Also, was this the only instance of the error that you saw or can you reproduce it? Thanks!

Matthew Williams replied on November 30, 2009 21:37 to the problem "Album chi.mp production error?" in chi.mp:

Hey Nick,

Were these very large photos (in file size) that you were trying to upload by any chance? I'm trying to troubleshoot this problem right now.

Thanks!

Matthew Williams replied on November 23, 2009 23:08 to the problem "FRAK page on saving photos" in chi.mp:

We're tackling this right now, I think we know the root cause of the problem and we're going to get the fix out there ASAP.

Thanks for your patience!

A comment on the problem "FRAK Error When I Try To Finalize Blog Posts" in chi.mp:

Ok, so it's more so when you try to use the "publish to twitter and facebook" feature. That helps a lot! Thanks! – Matthew Williams, on November 03, 2009 20:52

Matthew Williams replied on November 03, 2009 20:11 to the problem "FRAK Error When I Try To Finalize Blog Posts" in chi.mp:

Hey, we went in to take a look at your blog posts to find the draft that was Fraking when you tried to publish and couldn't find any drafts. Were you eventually able to post it? I see you have a ton of recent posts.

If you do still have the issue, when you're editing the blog post, can you paste me the URL from that edit screen when you save it as a draft? That will help us pin point the post so we can troubleshoot it.

Thanks!

Matthew Williams replied on October 30, 2009 19:17 to the problem "FRAK Error When I Try To Finalize Blog Posts" in chi.mp:

Hey ControlledSubstar, could you provide me with your .mp site so I can further take a look? This has happened a few times and we would really like to get it fixed! We just need some solid data, so hopefully your blog posts will get us that!

So let me know your .mp address and I'll immediately get in there and take a look.

Thanks!

Matthew Williams asked a question in Gowalla on October 29, 2009 18:49:

New Push Notifications improvements discussion

After waking up to many Push Notifications from Gowalla (all of which are people I follow), I had to scratch my head a bit. I've only had Push turned on for a few select friends (as I'm quickly building up a Gowalla network; I didn't want a flood of Pushes all day long). Now after this blog post, Push Notification was turned on for every single friend.

I can definitely see how it was made easier to enable Push, but I don't know if enabling it for everyone was the right approach. Any thoughts or rationale?

Granted, I only have 25 friends, but many are in a time zone 6 hours ahead of me, so while they're checking in while getting to work; I'm still sleeping :). I do not enable push for those friends. But for my local Gowalla friends, it makes more sense.

I figured some others would want to chime in on this topic as well; so here we are! Discuss!

Bottom line, I like being able to enable Push Notifications from the web UI, but I think enabling it for all of my friends was a poor decision.

Matthew Williams replied on October 22, 2009 00:03 to the idea "Friendlier 500 error page" in Gowalla:

http://gowalla.com/mwilliams would be an example, it's not a HTTP 500 but it's something that needs attention. A simple fix to your routes file should get it forwarded appropriately to http://gowalla.com/users/mwilliams

Matthew Williams set one of Matthew Williams' replies as an official response to "Meta for Google Webmaster" in chi.mp

Matthew Williams replied on October 14, 2009 21:22 to the problem "Meta for Google Webmaster" in chi.mp:

I just resolved this issue and the fix will go out when we do our next release.

Thanks!

Matthew Williams set one of Matthew Williams' replies as an official response to "Contacts are Fraked up" in chi.mp

Matthew Williams replied on September 28, 2009 22:06 to the problem "Contacts are Fraked up" in chi.mp:

Thanks for your patience on this one! We were able to resolve the issue. You should be able to get back to your contact manager now. If you have any further issues, please let us know. Thanks!

Matthew Williams set one of Matthew Williams' replies as an official response to "Embed a tracker?" in chi.mp

Matthew Williams replied on September 27, 2009 19:33 to the question "Embed a tracker?" in chi.mp:

Yes there is!

You can setup Google Analytics with your Chi.mp site!

You can follow the tutorial: here

Matthew Williams replied on September 27, 2009 19:30 to the problem "Contacts are Fraked up" in chi.mp:

What's your .mp site? And have you tried to delete another contact since, does it still Frak?