Josh (myles7897)'s dashboard

Josh (myles7897) replied on September 07, 2008 16:45 to the question "ubiquity on ubuntu eee?" in Mozilla:

I have heard reports that this doesn't work, because that keyboard shortcut is already used by Gnome. So I suggest switching the shortcut, go to about:ubiquity to change it.

It is support, I use it. I just changed the shortcut and it works great.

steve started following the problem "Firefox crashes." in Mozilla.

A comment on the problem "Firefox shuts off computer." in Mozilla:

The link to the other person having a similar problem.
http://forums.mozillazine.org/viewtop... – James, on September 06, 2008 08:23

A comment on the problem "Firefox shuts off computer." in Mozilla:

OK just about every link on Digg reboots my computer in Firefox, I tried the same links in Opera, IE and Google chrome and they worked fine. I have no idea what's going on but it might have something to do with the mother board or cpu. I read on another forum about someone having the same thing happen and they had the same mobo and cpu. – James, on September 06, 2008 08:18

A comment on the problem "Firefox shuts off computer." in Mozilla:

It happens a lot on Digg. I just clicked on the >iPod nana 4G leaked really-real spy shot< link and my computer rebooted. – James, on September 06, 2008 08:03

Quicksbc replied on September 06, 2008 05:32 to the discussion "Firefox and Hotmail. Doesn't work out too well." in Mozilla:

Doesnt' work in classic version either, Hotmail account is apparently -ucked for access both with IE7 and firefox 3. another ploy by microsoft to get everybody to use IE???

Blipo replied on September 06, 2008 03:04 to the problem "Firefox shuts off computer." in Mozilla:

What are the links?

JoeS replied on September 05, 2008 23:24 to the problem "Firefox crashes and doesn't shut off." in Mozilla:

O.K. , I had roughly the same problem. Here's the fix ~ like it or not. Click on the Bookmarks tab, then on "organize bookmarks". From there proceed to back up your bookmarks to a file in (for instance) "My Documents" or "desktop". Next use a high quality uninstaller ( I recommend the free "REVO UNINSTALLER" ) to completely uninstall Mozilla Firefox. REVO will SAFELY uninstall all registry entries and file references if you follow the simple instructions. This complete removal of the existing Firefox version is the key to eliminating problems with the new version 3.~. Once done, just download and normally install the new version of Firefox and restore your bookmarks. Finally, re-install your favorite add-ons and plug-ins, re-start Firefox once and it's clear sailing!! At least so far - so good for me. Hope this helps y'all.

Josh (myles7897) replied on September 05, 2008 20:21 to the problem "Addon installation error -203" in Mozilla:

We have great support articles. This one highlights your problem, http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons.

See more specifically the Unexpected installation error -203 section.

James replied on September 05, 2008 20:17 to the problem "Firefox shuts off computer." in Mozilla:

Certain links have also caused my computer to shutdown in Firefox3. It's not a blue screen reboot as i have my computer setup to not reboot on errors. The said problem links will shut it down every time and only in Firefox. I've tried to reproduce the shutdown in Opera, Internet Explorer and even Google Chrome and they work fine. Firefox 3 being my favorite browser I hope you figure out what may be causing this.

My system

GIGABYTE GA-MA78GM-S2H mother board
AMD Athlon 64 X2 5600+ Brisbane 2.9GHz 2 x AM2 65W Dual-Core Processor
4 GB G.skill memory
Windows XP OS

James started following the problem "Firefox shuts off computer." in Mozilla.

A comment on the idea "Need to be able to split threads and posts" in Get Satisfaction:

Fresh install, no tinkering, made the database and the user can access it. I'd rather e-mail you the URL for now, but don't know your address. Also, going to bed this second, even though you posted 6 mins ago, so expect a very delayed response. – Thomas, on September 05, 2008 10:17

ezrakilty replied on September 05, 2008 10:09 to the idea "Need to be able to split threads and posts" in Get Satisfaction:

I'm surprised to hear that you're getting the error page without corresponding messages in the web server's error log. It's normally pretty reliable, in sending the error message to the log.

Is it a fresh install? Or have you tinkered with it at all?

Can you check whether there is a database for it to connect to and that you have the DB settings correct?

Barring all that, can you send us some details on your setup—for example, the version of PHP you're using, and any related packages?

Is there a public URL you can point me at that exhibits the behavior? (I doubt I'll discover much, since the error page itself doesn't reveal much, but it may be worth a try.)

Curt replied on September 04, 2008 02:53 to the problem "Firefox 3 suddenly disappears on Windows Vista" in Mozilla:

Pogo.com won't work with FF3 , Ineed jajv and can't seem to get it.
when I close FF 3 it is gone and havtoo restart too get it back.

Marcel started following the problem "LinkedIn SSL certifcate problem" in Mozilla.

A comment on the idea "Need to be able to split threads and posts" in Get Satisfaction:

I base my "words in mouth" comment on this post: http://getsatisfaction.com/getsatisfa... – Thomas, on September 02, 2008 20:40

Amy Muller replied on September 02, 2008 20:22 to the idea "Need to be able to split threads and posts" in Get Satisfaction:

Hi Thomas,

I'll assume you were intentionally demonstrating the problem with people including multiple issues in one post by doing so yourself? ;)

You said:

"In short: I know you will immediately respond telling me that by trying to organize things, that I'm "putting words in people's mouths" potentially, and that it's better to be in a huge confusing mess than an organized easy to navigate system because therefore it's "as written" instead of "as corrected"."

To the contrary, we very much want to provide tools to better help organize & manage support requests, ideas, etc. and have had many requests for forking and merging tools. We are definitely considering the best way to solve this problem.

And to address your final question:

"Another side complaint: Why don't posts get updated with progress reports? Shannon's Grand Input was enjoyed by all 6 months ago, but no "we've done this!" replies have been made."

Yes, we recognize that this is an issue. We are currently working on tools that will make it easier to track, find and update topics that need status updating. So the answer is, it's simply just hard to find these posts in any efficient way -- and there are a lot of them.

A comment on the idea "Need to be able to split threads and posts" in Get Satisfaction:

Yes, I meant boot.php, and I'll get a friend of mine to elaborate on the chown situation when he gets back, he's much better at that than I am. – Thomas, on September 02, 2008 17:37

Scott Fleckenstein replied on September 02, 2008 17:32 to the idea "Need to be able to split threads and posts" in Get Satisfaction:

Thomas,

config.php get's used to override the settings in boot.php (which I'm assuming you were referring to when you said base.php). It doesn't exist in the pure-source download but gets created when you customize a helpcenter with the auto-configurator tool. That will let you contain your changes to the source entirely in one file, so that you can easily upgrade to a new version.

As for your problem, I'll forward this to ezra, our contractor who works on helpcenter to see if he can help you diagnose the problem.

also chowning it to the webserver is bad, you should chmod it instead

Please elaborate; why is it bad?

Josh (myles7897) replied on September 01, 2008 06:59 to the question "How do I change the color of visited links?" in Mozilla:

I was wrong. All the features are explained on mozilla.com. Just two clicks away from the home page.