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  • problem

    Naena Rodriguez reported a problem in Verizon on June 18, 2009 12:44:

    Naena Rodriguez
    No Paper Bill, No Online Account, Can't Pay Bill
    I never received my April or May paper bill. I have tried calling several times but have been on hold for more than 15 minutes every time. I have tried logging in, been sent several pins to create a new online account, but no luck. I just want a copy of my bill so I can see the charges and pay the bill.