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Amy Muller replied on July 31, 2008 18:33 to the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
Hi all,
Unfortunately Facebook isn't providing any support here in the Facebook Get Satisfaction site. We did try to reach out to them quite a while back but they have chosen not to participate in an official capacity.
The best you can do is follow the advice that has been given at various points in this thread and other threads on this site -- email Facebook explaining clearly and politely what has happened. Give them all the account log in information you can. And then wait. There have been some success stories of people hearing back from FB and getting their accounts reinstated / fixed. But it does seem like it takes them some time to respond and resolve the issue. You can email them again every couple of days, just always remember to keep it civil. You know how the saying goes: "You catch more bees with honey...".
Good luck!
A comment on the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
Update: Unfortunately, Facebook has chosen to not participate here. The best course of action for everyone is to email them and wait. Frustrating, I know! – Amy Muller, on July 31, 2008 18:28
najih replied on July 31, 2008 04:45 to the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
i cudnt log in to my account. It says wrong e-mail or password. But i know i am using the right one.. And When i try to reset the password it says unregistered e-mail address. Pls help me with this. i have messaged login@facebook.com twice and to disabled@facebook.com as well. I received e mails to my account about notifications but it has stopped now. When i check my profile from another account i can see that my contact ifo has been changed. its been 2 days now!! no responce from fb either
A comment on the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
I believe that have a minimum age requirement. I'm not certain about that but you might want to look into it. That could be why you're having problems. Good luck! – Amy Muller, on July 14, 2008 18:33
Nick replied on July 13, 2008 14:50 to the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
If you have added your mobile number to your Facebook profile, you can also login by typing your phone number (no spaces, no dashes, etc.) anywhere it asks for your email address. Since my phone number is faster to type than my email address, this is how I always login. I'm not sure if this will solve your problem, but it's worth a shot.
HewerG92 replied on July 12, 2008 20:18 to the question "I can't log in with my email address to Facebook, it says its "unregistered?" then what email is my profile registered under?" in Facebook:
Only set up my Facebook account last night and it's already f*cked up!
I've got the same problem in that it says my e-mail isn't registered etc. etc.
I'm sixteen years-old and I suspect that the problem is down to the fact that I didn't register for a school network, but my school wasn't actually on there to register for! Can anyone confirm that this is the cause of the problem???
Anyway I've e-mailed them (login@facebook.com) and hopefully they'll sort it out soon ...
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