Natalie Nagele's dashboard

Natalie Nagele replied on April 19, 2009 20:55 to the question "Image map links not working" in Newsberry:

Hi Micah,

We use a third-party editor and it may be causing some problems. Please email support@newsberry.com and we can help troubleshoot.

Also, we don't recommend using image maps in your email as they are not supported by all email clients. A different solution is to cut up the image into multiple parts so you can link each part separately.

Natalie

Natalie Nagele replied on April 15, 2009 03:25 to the question "Paid Email Providers?" in Newsberry:

Hi Veronica,

We don't allow free email accounts to prevent Spammers from accessing the system and ruining the IP addresses our clients are using. The reason we've been able to make this requirement is that almost all companies have their own domains (@companyname).

Please email support@newsberry.com and we can offer some help on this for you.

Natalie

Natalie Nagele replied on April 06, 2009 14:25 to the question "How can I make a custom unsubscribe page with our branding and logo?" in Newsberry:

Hi Ricardo,

We allow you to customize the Subscribe page, but not the unsubscribe. Can you email support@newsberry.com so we discuss this?

Thanks!

Natalie

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Newbserry Support

Natalie Nagele replied on March 23, 2009 20:36 to the problem "Email Verification Button Broken." in Newsberry:

This was resolved over the weekend.

Natalie Nagele replied on March 23, 2009 20:09 to the idea ""Create Campaign" permission." in Newsberry:

Hi Chris. This is a great idea and one that we are considering in a future release. Thanks for the feedback, we appreciate it!

Natalie

Natalie Nagele replied on March 03, 2009 21:08 to the question "Non-profit specials/discounts?" in Newsberry:

Hi Davey,
We'd love to support your nonprofit. We don't have any formal programs currently, but you can email support@newsberry.com and tell us a little bit about your organization. We'll try our best to help out.

Natalie