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Natalie Downe replied on March 11, 2009 22:23 to the question "How do I get Customer Support for Silverback?" in Clearleft:

Hello Kit,

Apologies for your frustrations on this, this is still the best place to get feedback we have been a bit busy lately.

Kind regards,
Natalie

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Natalie Downe replied on August 19, 2008 15:29 to the problem "OMGz The License Doesn't work?!?!?!" in Clearleft:

Hello Chris,

Sorry to hear you are having problems with your license. I will look into this problem for you if you forward me all communications you have recieved so far from silverback. My email is natalie at clearleft dot com

I'll then be able investigate the issues with your current license, or if needed generate you a new one.

Kind regards,
Natalie

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nicepaul's reply to "Windows alternative?" was just promoted to the most useful! Natalie Downe and 2 other people think it's one of the best replies.

We'd love to do a Windows version of Silverback, but we decided to focus on the Mac platform for the initial release for a couple of reasons.

* All modern Macs come with a built in iSight camera and mic, so the hardware is more predictable
* There are a few usability apps for Windows, but none for Macs
* We're primarily a Mac shop so it made sense for us to focus on a Mac app to start

However if the app is popular and we see a demand, we'd be more than happy todo a Windows version.