Nathaniel Holzmann's dashboard

Nathaniel Holzmann replied on November 20, 2009 19:27 to the question "Worship films template no longer working" in MediaComplete:

Your bacgrounds aren't where MediaShout is looking for the BookBacks.

Go to Tools > Settings > Bibles and determine the BookBacks folder.
Find where v4 is looking for the BookBacks and then move the folder(s) of the WF media to that folder.

Hope this makes sense. If not, call our support team and they can walk you through it.

Nathaniel Holzmann replied on November 20, 2009 18:58 to the question "Audio Deck Ignores Playback Settings" in MediaComplete:

We're aware that the playback mode is ignored when the focus is not on the deck. This is a known bug.

Nathaniel Holzmann replied on November 20, 2009 18:15 to the question "Section cues can't be moved (drag 'n drop) within a group of back to back section cues" in MediaComplete:

Yup. This is because when you drag a cue 'below' a section cue, it's actually adding it to the section cue. Since Section Cues can't be added to a section cue, the program won't allow you to drag a section cue below another section cue.

I think we'll need to change this behavior so you can drag a cue ON to a section cue (but section cues themselves won't be allowed to do this).

A comment on the problem "MS4 Song Templates Not Applying Correctly" in MediaComplete:

To be honest, I'm not sure what to think. The issue isn't adding title pages, but rather the formatting of the title page (much more complex than the name) is usually different than that of the rest of the cue. – Nathaniel Holzmann, on November 20, 2009 16:57

Nathaniel Holzmann replied on November 19, 2009 22:26 to the question "Worship films template no longer working" in MediaComplete:

I'm running Win 7 and the WF BibleBacks work fine for me...?
I moved the BibleBack files to: C:\Users\Public\My Shout\Shoutable Library\Bookbacks
and the templates to "C:\Users\Public\My Shout\V4\Plugins\Cue Templates

Opened MediaShout and things worked great. :-) What, specifically, are you having a problem with?

Nathaniel Holzmann replied on November 19, 2009 16:20 to the problem "Song Title Templates Still Not Working" in MediaComplete:

Please check the original thread for a post from me regarding this issue: http://getsatisfaction.com/mediacompl...
Please post any replies in that topic, also.

Thanks!

Nathaniel Holzmann set one of John Phillips' replies as an official response to "How do I loop a set of text and video cues?" in MediaComplete

Nathaniel Holzmann marked one of John Pfeil's replies in MediaComplete as useful. John Pfeil replied to the problem ""Inaccessable song library"".

Nathaniel Holzmann replied on November 18, 2009 16:50 to the problem "Is there a limit on how many cues one can copy at a time?" in MediaComplete:

This should be fixed with the beta version we're beginning to test now. Public release is scheduled for right after Thanksgiving.

Nathaniel Holzmann replied on November 17, 2009 22:17 to the problem "MS4 Song Templates Not Applying Correctly" in MediaComplete:

Just so everyone know's what's going on with this issue:
V4 currently keeps only one (1) set of settings in each template. This is different than what was going on in v3: with multiple stanzas enabled, we kept the properties for each stanza type in the template: the properties for "title1" from the template were applied to the title1 stanza of the song.
This is the crux of the 'bug.' In v4, we have multiple stanzas on ALL the time. So, now, when you apply a template to the cue, it's not keeping the Title 1 stanza settings. We're looking at solutions to 'fix' this change from past behavior and are open to suggestions on this issue. Please remember:

• we support more than one title page
• we want to maintain the logic
• we want to make it easier to use

However, I also want to share a little known feature: the ability to apply a template to a specific stanza and also create a template from a specific stanza. If you right-click on a stanza in your play order, you'll have an option to Apply, Save As, and edit the Template Properties:

Using this functionality, you can create a "Title" template and apply it to the title page of your song.
In conclusion, I admit that this isn't the ideal solution for users who are used to having the title page included in the tempate (and I apologize!). Hopefully, this post helps clarify the issue and provides an alternate solution.

Nathaniel Holzmann started following the idea "Additions to the firebox" in MediaComplete.

Nathaniel Holzmann started following the question "Songs change from worshipteam to Media Shout V4" in MediaComplete.

Nathaniel Holzmann set one of Nathaniel Holzmann's replies as an official response to "MOV timeline won't advance" in MediaComplete

Nathaniel Holzmann replied on November 11, 2009 18:42 to the question "MOV timeline won't advance" in MediaComplete:

Both. Basically, MediaShout isn't getting the necessary feedback from the video (through the codecs you installed) to know where it is in the playback and/or control the playback (select further/fast forward).
Depending on the mov format, you might be able to tweak the codecs used to render the MOV via ffdshow, but I wouldn't recommend tweaking unless you're comfortable possibly messing it up.

Nathaniel Holzmann set one of Nathaniel Holzmann's replies as an official response to "Can we send delayed playing/recording video through media shout?" in MediaComplete

Nathaniel Holzmann replied on November 11, 2009 17:46 to the question "Can we send delayed playing/recording video through media shout?" in MediaComplete:

I'd probably recommend using a video mixer to switch between MediaShout and your IMAG feed. You can probably get a decent one on ebay for cheap. New, units start at about $1000.
Importing IMAG into MediaShout, while it might work, won't be a good long-term solution and will introduce latency into the system.

A comment on the problem ""Inaccessable song library"" in MediaComplete:

Please contact our customer care team (866-677-4688) and they'll help find it. Since I'm not sure which issue (wrong download?) you're dealing with. – Nathaniel Holzmann, on November 11, 2009 17:37

Nathaniel Holzmann set one of Nathaniel Holzmann's replies as an official response to "Auto-scrolling issue" in MediaComplete

Nathaniel Holzmann replied on November 11, 2009 17:31 to the question "Auto-scrolling issue" in MediaComplete:

You can disable autoscroll: Just go to View > Autoscroll and un-check.

This will fix the re-focus issue, while your'e changing slides/doing other stuff.

Nathaniel Holzmann set one of Nathaniel Holzmann's replies as an official response to "Music Manager and MS4" in MediaComplete