Nathan S.'s dashboard

I haven't experienced this problem lately --- and I've been doing quite a bit of work on one particular mockup, even with time passing the saving has been good. Although I've also been in the habit of using Save and Continue a lot more often now.

I had the same experience as Riel -- it works if you think of it, I did it out of desperation the one day but I was also finding that the size of the output is not consistent... it's sometimes cropped very closely to the edges of the actual mockup... it would be great to have an automatic margin set on the outside edges. I find that usually I'm looking for an export to import into my Feedback tool or send via email and without the proper breathing room around the mockup .... it feels cramped and affects the recipients view of my mockup.

Now my workflow involves downloading the file, then opening in photoshop extending the canvas and then resaving to send.

Another value would be to have a way to "send as attachment" even to myself so I can forward it on etc.

I know the idea is for collaboration and sharing online, which is amazing but there are many times when we're sending to a client or colleague without adding them directly to mybalsamiq.

So having an Export to PNG feature (with some default outside margins or choose of margin/screen resolution would be great --- I have another app that pops up a dialog asking you the margins on export and you have a default number or you can key in unique ones per export -- i.e. 0 top 10 left 10 right 20 bottom ... or whatever)... and also a Send as Attachment feature would be brilliant with the same margin options for the export, just a send to "self" feature would be fine.... some may prefer to have an option to send to others directly and copy self.

I think the Download Mockup should have click or mouseover options --- giving you PNG/XML etc. options. If anyone uses freshbooks, they do this on the Print Invoice buttons or MindMeister has some great Export features using a Modal / Lightbox style window. Definitely worth checking out.

I can screencast them if anyone is interested to see them

I like this idea --- and I'm in agreement with Sara --- any of the ideas here aside from the export as png would be really great for me. This last one would work really well with my own personal workflow as I was already looking for a feature like this figuring it existed somewhere. I was thinking I could import the bmml files from mockupstogo.net in the same way --- I need to learn more about how these work but I love this idea of my components ... I think I like Mockup Includes too. Reminds me of Homesite's "my snippets" code pieces you can reuse and Wordpress's new "Widgets" features that allow you to drag an existing widget to a secondary area to save the settings and reuse it. These type of design features are much more common in Print design programs like Indesign where you "place" files and just like Michael's concept if there's been a change to that linked/placed file you are alerted to update it. I could see both options being viable, having a folder of "includes" for a specific project. And the "My Components" feature would definitely need some sort of folders or sub sections, because some of them you might want to build to reuse globally on all mockups and some might be just for a particular project to be reused. – Nathan S., on September 15, 2009 04:38

Thanks for sharing that info Starbuck --- I definitely think it's worth considering and in the context that 37 signals presents -- I would agree. Ideally you don't want to be using fake content when developing screens for a webapp the same way you might for a website, maybe even not too far past initial drafts for a website too... I will have to think about this more but I do think it's important to consider. And 37 signals reputation for ui puts even more weight behind that for me.

I also like the post Peldi referenced about using "greeked" text --- this might prevent some of the confusion the end user feels but again maybe not. I would definitely love to have greeked text as an option in Mockups. Where possible I would definitely prefer to use actual or close to actual content --- but as someone else mentions it's often hard to get content from clients ... if you're hiring a copywriter that's a different story... I've done it the other way in the past with lorem ipsum and it is frustrating when the final text ends up much different than the original fake content especially at the end of a project when you just want to complete it not start over.

This problem has either resolved itself, or Blinksale resolved it and didn't reply --- no idea which one but thought I would share.

I have this problem as well, not 24 but various numbers under different clients. Of course I'm not sure why I am bothering to post this, since gfiremark didn't get any response from the Blinksale team yet anyway. There are at least a few people with this problem --- Where is the Blinksale team?

I agree 100% with Relativesanity --- I've been looking at all the alternative products and will be choosing one asap as well. This is ridiculous! I could write a lot more but my thoughts right now... where is Firewheel Design during all this trouble, shouldn't they have a responsibility to us as customers who they sold to Doublewide (I mean they were buying Blinksale at whatever price they were not just for the software but the user base too right?)---- at least to make sure the transition goes smoothly? My view of them has dropped considerably during this process as well.

How did things go with this? I'm not having this same problem where a number of blank past due invoices have been created under one specific client (maybe others as well).

I don't see that this problem has been solved --- Brian could you please provide an update on the status of this and what others who find this problem should do to resolve it? Do we contact you?

Thanks

Wow no official Blinksale response here on a major issue like this -- that's very disappointing. Twitter is great but being that this is the customer support community, I was hoping to hear an update and at the very least an apology.

Kyle was this problem resolved for you back when you reported this problem? I'm not assuming I need to look back to about 1 month ago (was that May 18th or June 18th) to check on my recurring invoices that may not have gone out as well. I'm wondering if it was just monthly recurring or also yearly (or other variable) recurring invoices that did not go out. There's another thread tracking this recent issue that some of us only noticed today because of the first of the month --- You can find more info here: http://getsatisfaction.com/blinksale/...

Hey Darrell -- you're not alone on this one, several others (including me) have posted in a thread called Recurring Invoices Did Not Send --- here: http://getsatisfaction.com/blinksale/...

Hope that helps you follow the solution

Same problem here, just realizing it and I believe it's not too easy to quickly see what invoices should have went out since it appears the "to be processed in the next 7 days" feature doesn't recognize that these have not gone out.

BIG PROBLEM here, worried, frustrated and not impressed like all the others on this post... you will have a lot more once they realize their invoices have not gone out.

Questions:
Will these go out once problem is fixed? Or do I need to send?
If I send now, will the system send another when it's fixed?
Will you add a feature to see "pending" invoices in any date range I select including historic data, so I can confirm which should have went out on certain dates.

I can check the monthly recurring templates but then I have to go into EVERY recurring template to be sure that none of the monthly or yearly ones were not sent. A lot of work for an app that claims to make invoicing easy.

Please helpmake fixing this issue easy for all of us. And I'm thinking we should at least be getting free service while we are beta testing this new software platform --- if not more than just free service.