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  • question

    Nathanael Lawrence replied on November 21, 2009 15:08 to the question "Pivot CODE ?" in Live Labs Pivot:

    Nathanael Lawrence
    I believe the problem you are having and the solution are posted in this topic.

    Please let us know if you need more help.
  • praise

    Nathanael Lawrence replied on November 21, 2009 15:01 to the praise "Wait... I can edit all my posts? Awesome!" in Get Satisfaction:

    Nathanael Lawrence
    Oh, hang on... only 3 months back in time? Gah! So much for fixing broken links.

    Honestly, lads and ladies, I would love to be able to proofread any of my posts at any time. Please consider it. I know what sorts of trouble can come of letting people edit their posts, but in responsible hands it's nothing but goodness.
  • praise

    Nathanael Lawrence gave praise in Get Satisfaction on November 21, 2009 14:55:

    Nathanael Lawrence
    Wait... I can edit all my posts? Awesome!
    So... I'm hoping against hope that this isn't some sort of temporary 'bug', but I can't find any announcement of it here on GetSat's forum. I appear to be able to edit any post of mine on the entire site... as in, no 15 minute editing window anymore.

    If this is intentional, permanent, and not a figment of my sleep deprived-caffeine loaded brain then I must say... sniff sniff I love you guys! THANK YOU!

    It's typo fixing time!
  • question

    Nathanael Lawrence asked a question in Live Labs Pivot on November 21, 2009 13:56:

    Nathanael Lawrence
    Why, exactly, does Pivot force Get Satisfaction to open in an external browser?
    I'm guessing AJAX compatibility woes with IE8 (like the image posting bug) without the capability to easily enter IE7 compatibility mode within Pivot.

    Is that about the size of it or am I missing something? Feel free to be as technical as you desire.
  • idea

    Nathanael Lawrence shared an idea in Live Labs Pivot on November 21, 2009 13:50:

    Nathanael Lawrence
    Dynamic Get Satisfaction Pivot Collection
    I'd like to see any of you with the slightest idea of how to use the Get Satisfaction API make a dynamic collection from this very support forum.

    If you could make a wiki that updated the CXML, we could add further metadata categories (I'm not necessarily using 'categories' in any proper Pivot terminology - as opposed to Facets, etc. because I still haven't sat myself down to clearly learn the definitions yet) and list attributes in those categories in the event that such a sorting mechanism does not already exist in GetSat. Examples might include 'Topic Type Correct' as a category with possible values of True or False, with a connected category of 'Actual Topic Type' where a thread that has been listed as a Question that should be listed as an Idea, etc. can be marked by the community for review by the Pivot team. You could also introduce a 'Common Concepts' category and list the same idea across multiple threads (possibly multiple threads, again as guidance for whoever is using the Get Satisfaction 'gardening' tools for the forum) as an alternative to the automated 'Related Topics' links.

    For quite a while I was keeping track of the Photosynth community on Get Satisfaction in my own Excel sheet with my own comment categories (although I never did completely finish archiving it even when I was still working on it) and I was constantly wanting a way to play with the data with Seadragon. Pivot looks to be that chance.

    Frankly, though, copying all the data by hand is incredibly tedious and if I had any idea how to use the API to pull the data out, I would. I'm very much interested in collaborating in the design of the DZI layout for each comment. I'd like to see the Get Satisfaction color scheme maintained and welcome the use of their official icons, etc. in combination with some custom presentation and layout, but would actually like to try rasterizing the full text replies, instead of going the trading card route (although I wouldn't mind seeing that as an optional alternate visualization). Perhaps there could be a splash screen that let users choose which version they would like to use: either pure thumbnail type trading card or the colors and icons of the trading card but using the full text replies.

    Even in pasting topics into an Excel spreadsheet, you can already immediately begin to see which topics dominate in terms of size, which people post the most often, which people are most verbose (guilty as charged =), etc. I anticipate that the added kick of seeing the full lengths of replies visualized, rather than every row being an identical height will just bring all of that out all the more. (You'll definitely be able to recognize those dxdiag replies at a glance, I can assure you. =)

    Being able to search the full text of all replies within a given thread or across the entire forum would be very welcome. I'm not sure how fast we'll hit the 3,000 post mark here, but perhaps it won't matter as this is by definition a dynamic collection to begin with. Beyond full text search (which I'm not sure is even possible to be functional within the Pivot interface - searching for exact phrases, etc.) it would be awesome to be able to reply within Pivot as well, but in lieu of that, providing a 'Reply' link to every post that would launch the appropriate page with the text editing box open at the correct reply point would still be quite useful.

    Some basic categories for your consideration include:

    TOPIC (My COMMON CONCEPTS idea)
    PRODUCTS: LISTED
    PRODUCTS: CORRECT
    TOPIC TYPE: LISTED
    TOPIC TYPE: CORRECT
    TOPIC TITLE
    TOPIC AUTHOR
    TOPIC DATE
    TOPIC VOTES
    POST IS CHILD OF... (Provide post #/ID of parent comment)
    REPLIES TO THREAD
    POST LINK/#/ID
    POST AUTHOR
    POST DATE
    POST VOTES
    POST TYPE
    POST IN FULL
    MOOD (Are there unicode characters for all four emoticons? Does Pivot's interface support unicode?)
    COMPANY COMMENT
    COMPANY INTERACTION RECORDED
    COMPANY INTERACTION ACTUAL
    TONE
    ERROR NUMBER
    LINKS TO THE FOLLOWING PAGES
    COLLECTIONS DISCUSSED
  • Nathanael Lawrence started following the question "Text Based Image Content" in Live Labs Pivot.

  • idea

    Nathanael Lawrence shared an idea in Live Labs Pivot on November 21, 2009 11:33:

    Nathanael Lawrence
    Jumping off a web page back into the stream of web history simply and seamlessly.
    So I love Pivot, but I'd like to see zooming out of a webpage be a little simpler. I only earlier in the night found that zooming out on the current webpage by dragging the scrollbar into the center of the screen was possible. This is a beautiful bit of functionality but I wish I could just continue to drop the page away from me to jump to any other page in my web history.

    I know that you can't really break the function of the scrollwheel on webpages away from scrolling up and down the page, but perhaps using a shift key concept in combination with the scrollwheel could drop me back into my stream of web history.

    I know that to some extent using the back button can perform this, but not really seamlessly. I'm not certain what I want the page to look like when I zoom out - whether a cropped thumbnail as currently seen in web history would do or whether I would rather see the entire length of the page rendered and different sized pages simply visualized as though their widths were equal.

    Another idea which, by all rights, should have its own thread but is just too related to this one is that I would also like Pivot to be able to track when I link from one domain to another (versus just manually typing a new URL in the address bar, completely unconnected from other sites) thus revealing my own personal web.
  • problem

    Nathanael Lawrence replied on November 21, 2009 08:24 to the problem "The dire need for transparency in topic balloon background images." in Get Satisfaction:

    Nathanael Lawrence
    Thanks, Eric,

    Unfortunately this also means using a different method for the left hand list of topic types in the new topic dialog as the current method of using a mask over an opaque div colored with CSS shows its cheat against non-white backgrounds.

    I'll let your team track down other instances, but thought I'd throw this one into the ring while noticing it.
  • problem

    Nathanael Lawrence reported a problem in Live Labs Pivot on November 21, 2009 08:03:

    Nathanael Lawrence
    Minor issue: Pivot consistently crashes upon switching to another user's desktop and back to original desktop.
    When switching users on Windows 7 Ultimate 64bit RC, logging off the second user's desktop, and signing back in to original desktop, Pivot consistently crashes upon your return.

    The only error report is the default Win7 one:
    "Microsoft Pivot CTP has stopped working
    Windows is checking for a solution to the problem..."

    I realise that this is an incredibly minor issue, but thought I'd post it all the same.

    My DirectX Diagnostic is located here: http://tinypaste.com/ea311

    The one possible exception that I have found is if Pivot is in the 'Most Visited' view before switching users.
  • praise

    Nathanael Lawrence replied on November 21, 2009 07:16 to the praise "This would make a very powerful query and organizational tool" in Live Labs Pivot:

    Nathanael Lawrence
    Bryant, half of this experience (the Deep Zoom Collections) is already found in Silverlight 2, 3, and 4. The CXML metadata is just a form of XML which any browser should be able to read so aside from the specialized control panels, animations, and automatic creation of a collection from your browsing history, similar experiences are very possible today.

    Visit http://memo.hardrock.com to see one of the collections seen in Pivot live on the web, accessible in Opera 10, Chrome, Safari 4, Firefox 3.5, and IE8.

    As I said above, Pivot adds some other very nice things in the interface like being able to apply zooming to any page that you're on by dragging the scrollbar to the left, etc. that wouldn't be found within most Silverlight apps, being able to bookmark specific views of a collection with the Pin icon [Ctrl]+[K], and in doing so generally dragging the rest of the internet into Seadragon.

    Two excerpts from Gary Flake's session at PDC09 might shed some light on this as well.

    "I started my presentation talking about the difference between data, information, knowledge, and wisdom; we have lots of data, little wisdom. Pivot isn't the answer. But we hope that it's the start of a conversation for how we as technologists and as a society can get a little bit closer and climb that ladder and get to the better parts. So with that, I thank you."

    "...I want to emphasize that Pivot is an experiment so we have no plans for industry standardization efforts, you know, at this time; it's just really premature for that. I will say, though, that half of that format is part of Deep Zoom and part of Silverlight, so the answer is: to the extent that Silverlight and its file formats and the things that it's part of will be making use of those mechanisms, then yes, Deep Zoom might fold into that but it'll be a side effect of that more formal product effort..."
  • star
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  • problem

    Nathanael Lawrence reported a problem in Get Satisfaction on November 21, 2009 03:44:

    Nathanael Lawrence
    Editing first post in a topic removes associated products.
    I've looked for previous reports but don't see any offhand.

    Whenever I edit the initial post for a thread, the products that I had previously tagged the thread with are all unchecked again. For example, this thread is tagged as relating to 'Get Satisfaction', rather than the API, Overheard, Feedback Widget, etc. but when I edited this post, the 'Get Satisfaction' checkbox in the "What product or service is it about?" section was unchecked again.

    What's the story there? Surely this isn't intentional.
  • problem

    Nathanael Lawrence reported a problem in Get Satisfaction on November 21, 2009 02:24:

    Nathanael Lawrence
    The dire need for transparency in topic balloon background images.
    Could you please store the topic balloon background images as either png format with transparency in play or at least use the ghetto aliased transparency that your current gif format affords?

    On any GetSat forum that isn't using a plain white background, the result is quite awful. Please see any thread on the otherwise attractive pages at the Microsoft Live Labs Pivot Forum for a prime example.
  • idea

    A comment on the idea "Hard Drive Browsing" in Live Labs Pivot:

    Nathanael Lawrence
    Yeah, Libraries could work and live audio and video would be great fun. Even better would be just zooming in on a document like a spreadsheet in order to start editing it, but again, that gets into much deeper waters quite quickly. =) – Nathanael Lawrence, on November 21, 2009 02:13
  • question

    Nathanael Lawrence replied on November 21, 2009 02:10 to the question "Pivot does not display php generated cxml, help!" in Live Labs Pivot:

    Nathanael Lawrence
    jkaz, I'm eager to give your creation a spin but am being passed this error:

    The element 'FacetCategories' in namespace 'http://schemas.microsoft.com/collection/metadata/2009' has invalid child element 'FacetCategoty' in namespace 'http://schemas.microsoft.com/collection/metadata/2009'. List of possible elements expected: 'FacetCategory, Exte...

    due to the typo of FacetCategoty instead of FacetCategory.
  • idea

    Nathanael Lawrence replied on November 21, 2009 01:48 to the idea "Hard Drive Browsing" in Live Labs Pivot:

    Nathanael Lawrence
    I can buy the idea of browsing one's own hard drive using a system like Pivot's but sharing that view with others sounds a little over the top. I suppose that it's possible by using your own computer as a server and letting others dial into it, but that's getting mighty close for comfort.

    As to choosing files to represent within a collection... what were you thinking, exactly? Drag and drop files from your file tree into different new collections all within the Pivot interface? I can assure you that hasn't been implemented, at least in this build, but you can certainly build your own collections by using the Pivot Collection tool for Excel. It isn't quite drag 'n' drop, but it's a fair sight more approachable for me than building the CXML file any other way.
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