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Patrick replied on November 14, 2008 19:30 to the problem "SPRINT SUCKS!!! I've been a customer for 6 years and all they do is void there contract every month!" in Sprint:
Whoah, I can see why you get nowhere with customer service. When you call in and start rattling off numbers with no one knowing what on earth your talking about, swearing, threatening lawsuits, no only will no one want to help you, you'll get no help.
Sounds like a call I got before. The guy was super pissed all the time even though I was being civil. He kept repeating the same numbers quickly without explaining what exactly they meant, and he got mad at me for not picking it up.
before you start getting angry and bashing everything all over th eplace, you need to calm the hell down and take some time explaining what the issue is. Threatening legal action and swearing is not (and will not) help. I'm a great person and I love to help, but when someone starts this crap up, I shut down.-
loui replied on September 04, 2008 15:40 to the problem "SPRINT SUCKS!!! I've been a customer for 6 years and all they do is void there contract every month!" in Sprint:
That's weird, I've been a Sprint customer for 14 years and have had absolutely no problems renewing and changing contracts. Sounds like a fluke to me. -
fountains replied on August 23, 2008 21:34 to the problem "Surprise surprise a Sprint Problem HA" in Sprint:
Want to send your phone back to Sprint, but don't know the address to send it too?
There's someone selling a box with the return address on EBAY - the hardest thing to get is a return address from these guys. Look at this link: http://cgi.ebay.com/ws/eBayISAPI.dll?...
Best of Luck -
neems reported a problem in Sprint on July 31, 2008 15:54:
Surprise surprise a Sprint Problem HAI am sure that this comes to no surprise to the BBB, as Sprint is rated at an all time low. Their new CEO Dan Hesse has just made the situation worse by further agitating paying customers. It is as if Sprint has locked me in a cage and is poking me with a shocking device. I had agreed to remain a Sprint Nextel customer in return for a plan they gave me. They offered to give me a family plan with unlimited minutes that can have 5 lines sharing the unlimited minutes. I was going to cancel within the first 30 days, but decided against it after the excellent offer. Now I go to add a line to my account for 10 dollars, and an additional 30 dollars for a blackberry plan but of course this plan is no longer being offered (rubbish) and they will not hold up to their end of the agreement to allow up to 5 lines on this PLAN. I would like to cancel my services but am now bound to a contract which they will not hold up their end of. Is this fair. Of course not. But as Sprint like to put it F me, right Sprint? -
neems started following the problem "SPRINT SUCKS!!! I've been a customer for 6 years and all they do is void there contract every month!" in Sprint.
