Neil Simon's dashboard

Neil Simon replied on September 15, 2009 01:41 to the question "fatal error while trying to save settings on wordpress 2.8.4" in DandyID:

Hi Moritz,

Thank you for reporting this.

The plugin requires the CURL PHP library to be installed on the server that hosts your blog. This error indicates that curl is not currently installed.

Please visit our FAQ page on WordPress (http://wordpress.org/extend/plugins/d...). It has some helpful information on how to install curl.

I hope this helps.

Best regards, Neil

Neil Simon replied on August 13, 2009 04:11 to the praise "Great service and support!" in DandyID:

Hi Joe,

I'm so glad the plugin is useful for you. I just wanted to build something that people might find helpful.

Thanks for the feedback.

Best regards, Neil

Neil Simon replied on July 11, 2009 16:28 to the question "Why are there no tooltips for favicons in the WordPress widget?" in DandyID:

Hi Joe,

Thanks again for the recommendation for this feature. It is now available in v1.5.9. at:
http://wordpress.org/extend/plugins/d...

Best regards, Neil

Neil Simon replied on July 10, 2009 05:00 to the idea "Option to keep some sites private/ edit the list generated by Wordpress Plugin" in DandyID:

Hi C Shaw,

I agree, these would be some nice features to have.

The plugin currently has no control for choosing/unchoosing networks that appear in your sidebar.

I would suggest that you contact DandyID directly with your ideas. They would be able to help on this better:
http://www.dandyid.org/beta/contactus

Wish I could help more, Neil

Neil Simon replied on July 10, 2009 04:53 to the question "DandyID sidebar widget for Wordpress 2.8 wipes out entire sidebar contents when added!" in DandyID:

Hi Hiro,

I wish I could help you with this. I'm not even sure how to provide a "workaround" to include the entire widget code inside of your sidebar.php.

Sorry I cannot be of more help on this.

Best regards, Neil

Neil Simon replied on July 10, 2009 04:45 to the question "Why doesn't my information show up in my wordpress blog?" in DandyID:

Hi Jeremy,

If you get a chance, would you please try this (unrelated) plugin, and let me know how it goes? This may help me narrow down the issue.
http://wordpress.org/extend/plugins/s...

Thanks, Neil

Neil Simon replied on June 29, 2009 06:31 to the question "Why are there no tooltips for favicons in the WordPress widget?" in DandyID:

Hi Joe,

Thanks for the recommendation on adding the tooltip. I should be able to add that into the next release.

Thanks, Neil

Neil Simon replied on June 20, 2009 21:07 to the question "Why doesn't my info show up??" in DandyID:

Hi Beau, Chris,

Beau found out that his server hosting company does not support cURL, which is required by the plugin. Most hosting companies do support cURL, so we do not see this problem often. Sorry we cannot help further at this time.

Best regards, Neil

Neil Simon replied on June 17, 2009 03:31 to the question "Why doesn't my info show up??" in DandyID:

Hi Chris,

We're still trying to understand what is happening. As soon as we know, we'll post back with details.

Thanks for your understanding, Neil

Neil Simon replied on June 14, 2009 22:32 to the question "Why doesn't my info show up??" in DandyID:

Hi Beau,

I sent you an email asking for some details. Hopefully I can solve this for you soon.

Thanks, Neil

A comment on the problem "DandyID plugin on WordPress 2.7 doesn't work at all" in DandyID:

Hi catudatemen,

We will look in to using fopen() in the future, but for now, we are only able to support cURL. Thanks, Neil – Neil Simon, on June 07, 2009 21:38

Neil Simon replied on April 20, 2009 20:20 to the problem "giving function error" in DandyID:

Hi chaithanya,

This is a known problem that we have documented in our FAQ under "Known Issues and Workarounds":
- http://wordpress.org/extend/plugins/d...

Basically, the plugin requires the cURL libraries (typically already installed) to be present on the web server.

The FAQ contains a link to a procedure for installing cURL.

Sorry for any inconvenience. Thanks, Neil

Neil Simon replied on March 23, 2009 19:40 to the problem "Addon för Wordpress is breaking my site validation." in DandyID:

Lars, I'm so glad we were able to get this working properly. Your feedback has been very helpful. Thank you.

Best, Neil

Neil Simon replied on March 23, 2009 00:40 to the problem "Addon för Wordpress is breaking my site validation." in DandyID:

Hi Lars,

This is now fixed in version 1.4.8 of the DandyID plugin. If you get a chance, please let us know if it validates properly for you now. Thanks!

Best, Neil

Neil Simon replied on March 20, 2009 01:58 to the problem "Addon för Wordpress is breaking my site validation." in DandyID:

Hi Lars,

Thank you for reporting this. I'm looking into this and should have a solution ready soon.

Best regards, Neil

Neil Simon replied on February 12, 2009 22:01 to the problem "update 1.3.9" in DandyID:

No problem at all. I'm here to help. If it resurfaces, please let me know.

Thanks, Neil

Neil Simon replied on February 12, 2009 21:42 to the problem "update 1.3.9" in DandyID:

Hi Patty,

Sorry this has happened. Is there a time today when you can activate it on your blog, and I can take a look? That would be very helpful.

Thanks, Neil

Neil Simon replied on February 11, 2009 22:26 to the problem "plugin not working on WP2.7 - all content disappears!" in DandyID:

Hi Jack,

We now have an updated version (1.3.8) that fixes this problem. It requires selection of a new option setting "Theme-alignment NEEDS FIX".

If you get a chance, please try it out, and let us know if this works properly for you.

http://wordpress.org/extend/plugins/d...

Thank you SO much for your help and patience.

Best regards, Neil

Neil Simon replied on February 06, 2009 18:11 to the problem "plugin not working on WP2.7 - all content disappears!" in DandyID:

Hi Jack,

Here's the latest update.

I've identified the problem -- I've been corresponding with Derek, the theme author. We should have a solution in the next few days. Please bear with us.

Thanks, Neil

Neil Simon replied on February 06, 2009 15:24 to the problem "plugin not working on WP2.7 - all content disappears!" in DandyID:

Thanks Jack. I'm going to be looking at this some more today. I'm starting to narrow things down. I do think it's a CSS issue with Grid Focus, but I may be able to work around it somehow.

Thanks so much for your help.

(The Facebook favicon is 14x14px -- the others are 16x16 -- not sure why that is)

Best regards, Neil