Noah Horton's dashboard

Noah Horton replied on November 16, 2009 04:17 to the idea "Linked in any chance of that being added" in Involver:

I am not entirely sure what you mean. If you mean adding Involver applications to your LinkedIn profile, then we don't currently have any announced plan for that functionality. If you mean something about pulling LinkedIn data into Facebook, that is something I had not looked at before. If that is what you mean, do you have particular ideas of what you would want to see?

Noah Horton replied on November 11, 2009 17:53 to the question "Why not app pages?" in Involver:

This is historical. The app pages used to be a bit different, and we had to disallow them. We are actually in the process of enabling them again right now, and they should be working again in a few days.

Noah Horton replied on November 09, 2009 21:30 to the problem "PDF file uploaded but stuck at loading when try to play it." in Involver:

This seems to be loading fine for me. If this was a recent upload, the problem was probably just that the document was still getting processed. Let me know if this reoccurs.

Noah Horton replied on November 08, 2009 17:16 to the problem "YouTube For Your Pages Issue" in Involver:

Can you provide info on the page with the problem? Just the URL would let us debug.

Noah Horton replied on November 04, 2009 15:36 to the question "Why aren't my tweets showing up under the Twitter tab?" in Involver:

I only see one tweet in your Twitter account, and that tweet is visible on your tab. The free version of the tab only updates every 3 hours, so it could be that you were checking before an update had run. If 3 hours is too long, we offer updates every 10 minutes in our Professional version.

Noah Horton replied on November 03, 2009 18:46 to the question "Twitter Feed Not Updating" in Involver:

There were some twitter API problems this morning backing things up. They are resolved now and things should be operating normally. Please reply back here if you see any further issues with this.

Noah Horton replied on October 26, 2009 18:11 to the question "Why does Involver Youtube app for Pages pull info from personal profile and update personal profile?" in Involver:

I am not 100% clear on some of the other stuff you are referring to. I haven't really seen much coupling betwen user profiles and fan pages. Perhaps you were getting a message that your personal profile had to be complete before you made a fan page because they don't want people who can't be validated creating business pages that might be fraudulent? That is just a guess as I am not 100% clear what you are referring to.

Noah Horton replied on October 25, 2009 02:18 to the question "Why does Involver Youtube app for Pages pull info from personal profile and update personal profile?" in Involver:

The "Share with Friends" is tied to the viewer of the Page, and not to the page itself or the page admininstrator. It is just a way for users to share things they see on pages with their friends. i.e. if I visit the US Weekly page, I can share an interesting story with any of my friends even though I am not associated with US Weekly.

Noah Horton replied on October 21, 2009 04:06 to the idea "did not work" in Involver:

Hi Eduardo,
Can you give us a little detail on what didn't work? Which app did you try, and where did you hit a problem?

Thanks!
-Noah

Noah Horton replied on October 20, 2009 21:25 to the problem "Why no Twitter update on Facebook page????? Thank you!" in Involver:

Twitter's service is running about 5x slower than normal right now. Some of the updates are running a bit behind from it, but most feeds are still getting updated within 4 hours for free users, or 12 minutes for paid. If your page is taking longer than that, please reply back here along with a URL to your page and we can confirm this is the issue.

Noah Horton replied on October 19, 2009 07:35 to the question "Twitter app on facebook: persistant problem" in Involver:

Hi Lindsey,
Your Twitter account is protected and thus non-public. We only display public twitter feeds since the feed sort of becomes public if we are displaying it on a fan page. If you just edit your tiwtter settings, everything should start working.

-Noah

A comment on the question "Why are images not showing up in my RSS Feed?" in Involver:

Is it fixed now? I had to do a mini-patch for your issue that updated the automated updating of feeds to work properly, but the manual updating that happens when you use the settings page isn't updated. I will do that tomorrow. Between now and then, if you need an update, let me know. – Noah Horton, on October 19, 2009 07:28

A comment on the question "Why are images not showing up in my RSS Feed?" in Involver:

OK Jaime, I have found the issue and have patched it on our servers. I can't see your page but I think it should be fine now. Please let me know ASAP if there is any issue – Noah Horton, on October 19, 2009 06:49

A comment on the question "Why are images not showing up in my RSS Feed?" in Involver:

Hi Jaime. I am not sure why that is not working on first glance. I will look at this more and will either have an idea tonight or early in the morning. – Noah Horton, on October 19, 2009 05:18

A comment on the question "Why are images not showing up in my RSS Feed?" in Involver:

Hi Jaime. If you just give me the private URL of your fan page, I can still look it up in our database and take a look. – Noah Horton, on October 19, 2009 04:32

A comment on the question "More File for PDF application" in Involver:

I just wrote back on your email. They should be down. – Noah Horton, on October 17, 2009 00:19

Noah Horton replied on October 16, 2009 06:28 to the problem "Help! Cannot use RSS for pages, says URL is not valid" in Involver:

Our system does not support RSS URLs that use IP addresses instead of hostnames. I have added this support into our codebase, but it will be a few days before that is up on our servers. In the meantime, if you try using a hostname, it will work

Noah Horton replied on October 16, 2009 06:18 to the question "My RSS feed will not update - using a Feedburner feed" in Involver:

The issue seems to be that your feed does not have publication dates on your stories, and it let to some oddness in how we showed your feeds. We were updating, but we kept marking older entries as being newer than your newest entries (say that three times fast). I have made a change that should fix it, but the only way to tell is to see if it works properly going forward. Please let us know here if you see the problem again.

Noah Horton replied on October 13, 2009 17:29 to the problem "Twitter app stops working after over a month" in Involver:

I have been watching this for 20 minutes since the manual update and everything seems to be keeping up right now. I will keep checking on this page until the Twitter issue is resolved.

Noah Horton replied on October 13, 2009 17:28 to the problem "Twitter app stops working after over a month" in Involver:

Twitter is having some API problems right now where some calls are failing and others are slow. This is causing a few delays in people's updates. I am triggering an update for this page right now manually. We are hoping that everything will be resolved today, but it is really a function of the Twitter guys getting stuff fixed.