nicotine's dashboard

Chloe's Dad replied on June 25, 2008 05:11 to the question "Re: Mark O'Keefe" in Timbuk2:

Hello Fw190bvi,
I again apologize for the errors and take responsibility for not getting your bag to you as promised. No excuses offered here. If you would like to call me personally regarding your order or the service you received you can do so anytime at 800-865-2513 x834.
If there's some way to make the situation right, we'd like another opportunity.
Take care,
Mark

A comment on the problem "Where is my messenger bag??" in Timbuk2:

hey, It's tuesday. give me good news!! – Brokenheart in Seoul, on June 24, 2008 14:22

nicotine replied on June 20, 2008 19:57 to the question "AT&T Tilt pouch options?" in Timbuk2:

For those curious, the slider is very very stretchy in the depth department -- my tilt fit in there just fine.

annilita replied on June 20, 2008 19:21 to the problem "Where is my messenger bag??" in Timbuk2:

I looked up your order on UPS and I see that it was delivered. I am so sorry that this order took so long to get to you.

Brokenheart in Seoul replied on June 20, 2008 09:28 to the problem "Where is my messenger bag??" in Timbuk2:

Hey It's Friday.
It's the last business day of this week.

Could you please find my bag today??

Brokenheart in Seoul replied on June 19, 2008 00:02 to the problem "Where is my messenger bag??" in Timbuk2:

my order #is 5154435.

could you please find my bag?

The Swede replied on June 18, 2008 21:34 to the problem "Where is my messenger bag??" in Timbuk2:

what is your order number and we can look for it?

annilita replied on June 18, 2008 18:43 to the problem "Where's my order from June 4?" in Timbuk2:

We did change our warehouse to a offsite facility and have had computer problems. Your bag is going to get delivered today. I will send your tracking number in an email. Sorry about the troubles that people have been having.

Eric Suesz replied on June 18, 2008 18:34 to the problem "Where's my order from June 4?" in Timbuk2:

So sorry to hear you had this problem. Timbuk2 is usually super quick at responding. I have heard some talk of them moving some of their operations, so hopefully that will get all sorted out quickly.

z-$ replied on June 18, 2008 14:13 to the problem "Where's my order from June 4?" in Timbuk2:

Well, after finally getting through to customer service, they were able to explain the problem. I guess they're changing warehouse facilities, and a lot of early-June orders were lost in limbo. They told me that my emails and call rescued the order, which was shipped same day....with the cost of shipping refunded. I have a tracking number, so I can buy their story that it shipped.

Do I believe the story? (Not really, especially since my credit card wasn't charged until AFTER my phone call...) But at least my bag is on its way.

eric replied on June 18, 2008 03:45 to the problem "Where's my order from June 4?" in Timbuk2:

I ordered on June 4th as well, and have yet to hear a single peep about the bag I ordered. This is my first time using Timbuk2, and can't say I'm impressed.

nicotine started following the problem "Where is my messenger bag??" in Timbuk2.

nicotine started following the problem "Where's my order from June 4?" in Timbuk2.

nicotine started following the question "Re: Mark O'Keefe" in Timbuk2.

nicotine started following the question "Re: Mark O'Keefe" in Timbuk2.

nicotine replied on June 02, 2008 14:39 to the question "AT&T Tilt pouch options?" in Timbuk2:

Anyone have any input on this? I want to place an order for a couple of accessories.

nicotine asked a question in Timbuk2 on May 14, 2008 17:00:

AT&T Tilt pouch options?

What cases will my AT&T tilt fit? Its dimensions are 4.41" x 2.32" x 0.75". Will it fit in a 2-way, accessory, or slider case?