nina's dashboard

Hi dez247.

Can you try using the sample media located at "My Documents\My Pictures\Samples" or "Program Files\muvee Technologies\muvee autoProducer 6.1\Samples" and see whether you can burn DVD using the sample files?

Btw, please check that you have the latest version of Apple QuickTime 7 installed. If not, please download and install the latest version of Apple QuickTime 7 from http://www.apple.com/quicktime/download/ =)

Hi dez247, could you please check the build number of your autoProducer 6.1?
You can find the information through "Help -> About muvee autoProducer -> Build number".

Besides, it will be great if you can let us know more details by filing a tech support request at the website:
http://www.muvee.com/en/support/supp_....

Our engineer will work with you and help you resolve your problem. =)

Christopher, could you please provide me with your build number? You could find this information from "Help -> About muvee Reveal -> Build Number"

For your information, I think the muvee Reveal came with your computer is an OEM version. Purchasers of PC can use it as part of the bundling, either for a limited period or with limited functionalities. That is to say, what you are using now is the basic version of muvee Reveal, instead of the full version. That is probably why you can not check for updates.

Besides, as the OEM user, you can purchase for the full version of muvee Reveal at a discounted price through the muvee Reveal application itself.
Just go to 'Help', and select 'Check for Updates'. : )

Hi Peter,
Could you please elaborate more about your problem? Did you encounter any error message during the burning process?
You may would like to fill a tech support request at http://www.muvee.com/en/support/supp_....
Our technical support engineers will work with you to resolve the problem, ; ) – nina, on June 16, 2009 07:36