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Nmay95 reported a problem in Vann's on February 13, 2009 00:52:
I am unhappy with a warranty I purchased from NSIWarranty company stinks! Please warranty products through Vann's.
I thought I was getting a warranty through Vann's, but the company that is deals with the warranty has the worst customer service. I had the best sales transaction and best customer service with my purchase. My information is still not in the system since August 31, 2007. It is Feb 2009. I have faxed them over 30 times in the last 3 months. They keep saying well call back in 2 weeks, or we don't see it, or we need the exact minute that you faxed it. Well we will need to research it. Can't help you till we find it. Can't look right now. Will look when we have a chance. They curse, and talk as if they have no edumication(education) what so ever! I love my TV! I just need a new remote. My remote stopped working, so I can't dvr my 2 year olds shows. Was suggested to go to Walmart and buy a universal remote. I paid for a warranty! Are they crazy? Never use NSI again!
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