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Nomes replied on May 13, 2009 10:46 to the question "LinkedIn account blocked after trying to change primary mail address" in LinkedIn:
I am sorted too. Unfortunately I did not get a response initially for the support team so I surfed the LinkedIn Blog and found the name of a LinkedIn employee and emailed him. He then passed my details onto a wonderful lady called Amy. My problem was more complicated and it took a few days to resolve it - she even called me in the UK from the States - but we got there in the end.
Nomes replied on May 01, 2009 07:15 to the question "Locked out after password reset" in LinkedIn:
A comment on the problem "Help! I cannot access my account" in LinkedIn:
I am not having problems accessing the site - it just won't recognise me anymore. It now longer recognises either of my email addresses. My profile still exists and I am still getting emails to my primary address which makes this even more frustrating. I have emailed customer service 3 times now and still no response!
If customer service are reading this PLEASE HELP ME! Thank you. – Nomes, on April 30, 2009 08:07
A comment on the question "Locked out after password reset" in LinkedIn:
Kristin - how can I get hold of Jason? I am not getting any responses to my emails to customer services. – Nomes, on April 30, 2009 08:02
Nomes replied on April 30, 2009 08:01 to the question "Locked out after password reset" in LinkedIn:
Nomes replied on April 29, 2009 16:47 to the question "LinkedIn account blocked after trying to change primary mail address" in LinkedIn:
My problem is that it is now not recognising either of my addresses. It did yesterday just as this problem started and I did receive emails to reset my passwords. The resets did not work so I tried again. I think I did this three times and now it does not recognise any of my addresses at all. I created a duplicate account yesterday to check that I still exist and I do - thank god.
I have the same frustration as you - there is no one to talk to or any real support. I think we have found the achilles heel in this website!
I emailed "customer service" yesterday and have not received a response. I have just chased it up. Here's hoping that this is resolved for us both quickly.
Nomes reported a problem in LinkedIn on April 28, 2009 12:41:
Help! I cannot access my accountI have beenn working in my account for over 4 hours and now if does not recognise me. It does not recognise either of my email addresses or passwords. What do I do? There is no one to contact to re-set it. I am in the middle of job hunting and I need to urgently access my account. Please help.
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