Recent activity
Subscribe to this feed
Noor reported a problem in Fido on September 04, 2009 16:58:
Why does Fido lie and break promises ?I hate fido with every bone in my body, they are the worst, the most unprofessional, the most dirty, lying, INCONSIDERATE people I hae ever met in my whole entire life. Whoever if in charge of Account Inquiries or whatever its called, must be the most cold hearted person ever born.
I changed my plan on my phone so that I would be able to call long distance, they have a bundle 30$ a month for unlimited LD minutes, when I got this bundle I was told that It would always be the case no matter what time of day. the next two months I was away and i did not even receive any bills, after that I got bills of about 300-400 dollars for those months. I called them and I was arguing for literally over an hour and i talked to this one boy who refused to transfer my call to anyone else, he was SO RUDE and kept being sarcastic.They all absolutely refused to accept the fact that I was LIED TO and was told that it would always be free for LD but not they tell me 'as long as you have the minutes available' even though I specifically asked the rep earlier if it would out of the minutes she said YES.
I finally canceled my contract with them since i was so unhappy with the services, I get a phone call a few months later saying my phone bill is now 2000$ and after a long while i agreed to pay that amount ( in which the rep threatened to send my bill to collections if I did not pay) in parts every month, after about 1 month I received a call from the collections saying that If i do not pay the amount in full TODAY by 3 pm which was about 1600$ that 'her client' Fido would 'take action against me' I am a student, i live with my parents, and have a part time job, does fido seriously think I would pay 1600$ in one shot when I couldn't even pay 500$ even on the balance, and furthermore, why would they lie to me and cut OUR financial agreement for absolutely no reason what so ever, this is ridiculous, unaccpetable, and very inconsiderate.
I called Fido afterward and they would not speak to me about the case they told me I could only speak through the Agency, So here I am sitting wondering what I should do because I don't have 1600$ to pay a pathetic phone company who firstly, lie their way around and secondly, cant even keep an agreement.
I say SCREW YOU Fido, I will never ever recommend Fido to anyone even if their plans were 1 dollar a month. Very pathetic phone company Don't even bother.
Loading Profile...

