nycdesigner's dashboard

nycdesigner replied on November 22, 2009 13:09 to the question "Why do you send people to Freecreditreport.com for credit scores?" in Mint.com:

I'm sure mint's contract with Experian stipulates they do NOT link to the official gov Web site. Thx to everyone above for the thorough, and factual, info that a paid endorser cannot provide.

nycdesigner started following the problem "Mint takes forever to update my accounts!" in Mint.com.

nycdesigner replied on November 21, 2009 16:32 to the problem "Mint accounts not updating (11/20/2009)" in Mint.com:

Seems like a widespread problem, but the most disconcerting thing is there has been no communication from mint. This began for me right after receiving the Thanksgiving letter from the CEO. Seems a lot of people are angry on the mint Forum.
http://forums.mint.com/showthread.php...

nycdesigner started following the problem "Mint accounts not updating (11/20/2009)" in Mint.com.

nycdesigner reported a problem in AT&T on November 11, 2009 17:43:

Frustrated That AT&T’s iPhone Customers Cannot Forward Voicemail

After some superior help from Senior Tech Support, it seems that AT&T's iPhone customers are locked out of voicemail forwarding (or leaving a message on another AT&T customer's voicemail). He gave me a crumb of hope that upgrades will allow this feature in first Q2010.

If you know the other AT&T customer's voicemail retrieval number, you can follow prompts to leave a message for their number, without ringing their phone.

nycdesigner asked a question in AT&T on July 29, 2009 05:11:

AT&T's iPhone Visual Voicemail broken. Is no one here complaining?

What's happening with the Visual Voicemail problem? There's a lot of Twitter posts, and a number of tech articles. Why no talk here? Need some satisfaction!

nycdesigner replied on June 10, 2009 16:45 to the question "Sales not showing" in MagCloud:

Well, what's happening to that "plan"? It's been over 3 months and my sales still show 0 even though I ordered 10 copies almost a week ago!

nycdesigner started following the question "Sales not showing" in MagCloud.

nycdesigner replied on June 09, 2009 06:36 to the problem "Crooked cut on trim lines of proof" in MagCloud:

Well, refunds are assumed, of course. But what about preventing them in the first place. There has to be some QC going to check for excessive trim trouble like he's having. I've had close calls with trim, but chocked it up to the tolerances aren't that great, and there's unaccounted-for creep, and no way to compensate for that, yet.

I'd like a better answer than we'll refund your money. We don't want the money--that's why we're giving it to you. We want the good product. You need to make sure you are giving us that. We are sure we're giving you the money--our end of the bargain!

Architecton's reply to "Magclould needs to tell publishers who bought their mags" was just promoted to the most useful! nycdesigner and 3 other people think it's one of the best replies.

As a buyer, I would be reluctant to purchase an issue if, in doing so, I gave the author personal information such as my email address. I think that as a buyer of a magazine posted in a public forum such as MagCloud, I should be allowed to purchase an item without providing this information. Just as in a bookstore, I do not give the author of a book I buy access to my email address, phone number, street address or mother's maiden name. If the author of a work gives me a reason to initiate contact them, then that's fine.

nycdesigner replied on March 26, 2009 16:39 to the question "Is creep built-in to your imposition software?" in MagCloud:

Well, I think for now you should post some guidelines and information about it so other MagCloud clients, who aren't as savvy about print production, can adjust their layouts to help make a better product.

I failed to adjust for it in one of my calendars, and suffered from poor trim and inaccurate folding, which only adds to the problem.

I remember the old PageMaker had an imposition feature that allowed you to specify creep, but haven't investigated it with InDesign or Quark. However, since you need PDFs in reader spreads, I'm not sure how that works in your workflow.

nycdesigner replied on March 26, 2009 13:53 to the question "Is creep built-in to your imposition software?" in MagCloud:

Hello out there? Can I get a Production Manager to answer?

nycdesigner asked a question in MagCloud on March 20, 2009 22:04:

Is creep built-in to your imposition software?

The trim consistency is not so good, and I'm wondering if we should have creep guidelines, or if your imposition software handles that for a specified page count.

nycdesigner replied on March 20, 2009 21:59 to the question "What do I do when someone didn't receive an order?" in MagCloud:

MagCloud's CSR was quick to resolve the problem. Thx a lot!

nycdesigner marked one of abolwell's replies in MagCloud as useful. abolwell replied to the question "What do I do when someone didn't receive an order?".

nycdesigner replied on March 20, 2009 21:35 to the question "What do I do when someone didn't receive an order?" in MagCloud:

3477

nycdesigner asked a question in MagCloud on March 20, 2009 21:30:

What do I do when someone didn't receive an order?

What is the procedure for getting a refund or having MagCloud resend someone an order.

nycdesigner asked a question in Sanyo on February 10, 2009 23:36:

Where/how are cubic foot specs made for Sanyo's microwave ovens?

I just purchased Sanyo's compact microwave oven (EM-S2588W) rated at 800W and advertised with an "oven capacity" of 0.7 cu. ft. I am replacing a compact Samsung rated at 600W and 0.5 cu. ft.

I was immediately upset because the turntable diameter was only 9-5/8", a full inch less than my Samsung's. So I wondered, "How can this oven have a 40% greater interior capacity?"

After careful measurements, including the "unusable" spaces recessed along the walls, I can only get 0.56 cu. ft. I also measured my old Samsung, and it was almost exactly 0.5 cu. ft.!

An employee at Samsung's headquarters in Chatsworth, CA posited that the manufacturer in China may be responsible for providing the specs. I said that they are unlikely to provide the volume in cubic feet, and he agreed, saying Sanyo Fisher probably converted a figure given to them. I'm still waiting to speak with Sanyo Fisher's microwave product manager.

If the figure they advertised was remotely close, I wouldn't be remarking, but an 0.5 is not an 0.7, even by someone's stretch.

nycdesigner asked a question in Go Daddy on September 10, 2008 17:10:

Exceptional Customer Service

I wanted to balance all of my horrific experiences by letting people know that GoDaddy’s Customer Service (24/7) has been consistently terrific over the past couple of years.

nycdesigner replied on August 15, 2008 18:28 to the question "How can you block incoming calls from spammers and telemarketers?" in Verizon:

It really get me when it uses my primetime minutes!