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Mike Williams replied on June 24, 2008 13:20 to the question "Renewal not acknowledged by the software" in Sunbelt Software:
Hi Ocie,
Thank you for posting your question. It sounds as if the Configuration and License file may have a corruption in it. Running the following utility will reset the firewall to it's original settings. You can reenter your registration key and the correct date will show.
http://www.sunbelt-software.com/ihs/s...
After running the utility, you may be prompted about connections again. Sorry for the inconvenience.-
Ocie asked a question in Sunbelt Software on June 24, 2008 06:36:
Renewal not acknowledged by the softwareRenewal not acknowledged by the software: my license expires 06/28/08, so I renewed the license on 06/18/08 (Order #080618000118918) but it did not give me a new "key". The "Renewed Registration Key" is the same as the key string when I either purchased or renewed the registration in June of last year. So far, at least, the firewall does not acknowledge that the license has been renewed. On the License tab, the "Register" and "Buy Now" buttons are greyed-out and disabled. The "Renewal" and "Change License ID" buttons are dark blue and usable. However, there does not appear to be any way to tell the software that the license has been renewed, because the firewall still says that the license expires on June 28,2008 (not 2009).
