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Omar replied on December 08, 2009 17:29 to the problem "Ngmoco doesn't care about you!" in ngmoco:
Allen,
Thank you so much for responding to me and for addressing my concerns. I really appreciate the rapid response and the details you've gone into. I can understand the pressures of being stretched thin, and I don't want to presume the size of your support team, so I understand how it can be difficult to fight fires on several fronts. My concerns about GetSat are that it would be nice if the issues concerning money, playability, and connection issues could get at least an acknowledgment or comment to email support. These issues are not something that community members can help each other with. The game doesn't have the same community dynamics as this support forum, it either works or it doesn't. Granted there are many issues that can be fielded by the community and should be. I'm not looking for responses on those types of issues, just the ones that are problems that only ngmoco can solve.
Again, thanks for listening. I'm looking forward to playing Eliminate 1.1 with all of the fixes that you've mentioned. It's an incredible game, probably the best I've played on the iPhone.
Omar reported a problem in ngmoco on December 08, 2009 04:44:
Ngmoco doesn't care about you!I have been looking through almost every topic in this forum, an have come to the conclusion that ngmoco could give a damn about any of us. Don't get me wrong, I love the game. But I can't stand how unresponsive they are. In fact, it only seems like they field questions that aren't really issues. It reminds me of a how a child behaves when they are asked something they don't want to answer. Why even have a Get Satisfaction forum?
There are a ton of users complaining about game stability and energy loss (which users are paying MONEY for) but there is no response. I too have been screwed out of energy. And it happens in at least 1 of the 3 games I get for a full charge. I'm smart and haven't given these guys a cent as I can tell they don't run the most honest shop and will probably steal my money. I don't really care if you do or don't fix your bugs, just respond to your users!! There is an active group of users here that obviously love the game, myself included. The least you could do is chime in on the threads that need a response so that others can get answers to their questions. I have worked in a support department fielding questions on Get Satisfaction and this is PATHETIC! I know the iPhone platform is full of new users so who cares right? We do! Please do something to address your loyal community.
Omar replied on November 24, 2009 18:45 to the question "Add Widget button not appearing" in Widgetbox:
Omar replied on November 24, 2009 05:40 to the question "Add Widget button not appearing" in Widgetbox:
Omar replied on November 12, 2009 19:37 to the question "The mysterios white dot ?" in Widgetbox:
Omar replied on October 10, 2009 23:53 to the question "Widget is Cut Off" in Widgetbox:
Omar replied on October 10, 2009 22:56 to the question "No MORE tab on FB" in Widgetbox:
I found your More app installed on this page instead: http://www.facebook.com/apps/applicat...
It looks like you may have had a problem when choosing the page to install the widget on. Once a widget is installed to a page, you cannot move it to another page. So you will have to remove the app from the page it's installed on and go through the add process again. To remove the app, you need to edit the page it's installed on in Facebook, doing this will automatically delete it from your Widgetbox account as well and restore your pro credits.
Omar replied on October 10, 2009 20:38 to the question "No MORE tab on FB" in Widgetbox:
Omar replied on October 10, 2009 18:27 to the question "Facebook app will not use my blog RSS." in Widgetbox:
Please make sure your feed is valid:
http://feedvalidator.org/check.cgi?ur...
Specifically, your feed must have this under the CHANNEL element
<link rel="self" href="http://www.trufan.com/rss/hot">
Omar replied on October 03, 2009 16:12 to the question "SecurityError: Error #2060: Security sandbox violation: ExternalInterface caller" in Widgetbox:
Check out our documentation for Flash widget developers here:
http://docs.widgetbox.com/developers/...
Also, depending on your version of Actionscript your are using, you can download one of our examples which shows how to access input parameters:
AS2 - http://files.widgetbox.com/widgets/ec...
AS3 - http://files.widgetbox.com/widgets/ec...
Omar replied on September 26, 2009 19:11 to the question "SecurityError: Error #2060: Security sandbox violation: ExternalInterface caller" in Widgetbox:
Omar replied to "Can not Hide the Get Widget button", but it was removed. see the change log
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Omar started following the question "Embarrassing: "This widget may start to display ads..." Help!" in Widgetbox.
Omar replied on June 16, 2009 19:03 to the question "Letting users pick a character - configuration option" in Widgetbox:
Omar replied on June 16, 2009 17:50 to the question "Letting users pick a character - configuration option" in Widgetbox:
Omar replied on June 06, 2009 00:42 to the question "Most widgets won't load in any browser" in Widgetbox:
As of right now, we do not currently support IE8 unless it is running in IE7 Compatibility mode. You can check our Using Widgets FAQ for our current list of supported browsers: http://www.widgetbox.com/help/faq/#faq06
Omar
Omar replied on June 06, 2009 00:35 to the question "how do I create a daily quote widget?" in Widgetbox:
We don't have any code samples for this type of widget unfortunately, but the best place to start learning HTML is probably http://www.w3schools.com. There are many tutorials on how to write and format HTML and how to write and use JavaScript to change the content. If you want to manually change the quote, you may only need to write HTML that you edit daily, otherwise if you want a new quote to appear each day automatically, you'll need to investigate using JavaScript. For the novice, this example may be too complicated, but it shows the JavaScript one would need to build a random quote widget: http://www.codelifter.com/main/javasc...
Good Luck!
Omar
Omar replied on June 04, 2009 22:51 to the question "Letting users pick a character - configuration option" in Widgetbox:
The name of the parameter is arbitrary, you can specify whatever you want. I suggest a parameter with a name like "character" and a display label of "Character:". You will want to make its type Dropdown, and its Flash-Mode = "FlashVar". Then in your code you would have gotoAndPlay(name); without quotes. This assumes that you have labeled frames with the same values as the options for this parameter on Widgetbox.
Omar replied on June 04, 2009 17:30 to the question "Letting users pick a character - configuration option" in Widgetbox:
In order to use the parameters in your code you will want to take a look at our Flash Developer docs: http://docs.widgetbox.com/developers/....
If you need examples, you can check out the AS2 or AS3 examples we have linked to from that page:
Download the ZIP file containing the working example code for the Echo Test (Flash AS2) example widget.
Or
Download the ZIP file containing the working example code for the Echo Test (Flash AS3) example widget.
And you will want to use the gotoAndPlay() or gotoAndStop() functions to jump to the frame: http://livedocs.adobe.com/flash/9.0/m...
These functions are used like this:
gotoAndPlay(12); or gotoAndPlay("bob"); if you've labeled your frame "bob". You label a frame by selecting it in the timeline and entering a label into the properties panel.
Hope this helps.
Omar
Omar replied on June 04, 2009 00:57 to the question "Letting users pick a character - configuration option" in Widgetbox:
The first option is what you want to do. In Widgetbox, you can setup configuration parameters that are passed to the widget when it is loaded on a page. One type of config that we offer is a Dropdown box which would let the subscriber to the widget pick a character. You would then look for that parameter name in your flash file and use the value you receive to jump to a frame in your movie. You could use frame labels to match character names for example, or just use the number of the frames as the parameter value.
Another way you could do this is to have a SWF that is just a container that you register as the widget, and then load the existing SWF files that you already have into it based on the value of the parameter.
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