Omar's dashboard

Omar replied on May 06, 2009 23:40 to the question "Feed not showing on Blidget when testing, but shows in editor" in Widgetbox:

Hey Colby,

It looks like you're currently trialing PRO. You either need to cancel your pro trial by clicking the "Cancel Trial" link at the top of the blidget editor page (in the purple bar), or upgrade your account to PRO. Either way you'll need to click "Publish Changes" on the blidget's editor page to update the listed widget.

Hope that helps!
Omar

Omar replied on May 06, 2009 22:48 to the question "Feed not showing on Blidget when testing, but shows in editor" in Widgetbox:

Hi Colby,

I'll be happy to take a look. Could you send me the url to your widget's gallery page?

Thanks,
Omar

Omar replied on May 04, 2009 05:55 to the question "Hebrew support in Blidget header" in Widgetbox:

Thanks for bringing this to our attention, we have identified the issue and will be fixing it this week.

Thanks,
Omar

Omar replied on April 10, 2009 15:15 to the question "Get Widget Tab not passing parameters of instance" in Widgetbox:

Hi Bryon,

I've updated your widget to use the configuration of the widget that the Get Widget button is connected to. Now when users see one of your widgets in the 'wild' they can get that specific configuration of it when they click Get Widget.

This setting is something I have to turn on for your widget, and it may get reverted if you publish changes on your widget again. If that happens, please just email support, and we can switch it back.

Omar

Omar replied on April 03, 2009 23:47 to the question "my swf file keeps getting cut off even though i've tried resizing it" in Widgetbox:

Charlotte,

There could be 2 reasons that your widget would be cut off in our flash wrapper.

1) Related to my response above...You may be using Stage.height or Stage.stageHeight (depending on AS2 or AS3) to determine the height of your widget in your actionscript code. My suggestion above was to look for the parameter "widget_height" and use that instead. You can access this parameter in your code by using _root.widget_height for AS2 or LoaderInfo(this.root.loaderInfo).parameters["widget_height"] for AS3.

2) You may be explicitly setting Stage.scaleMode in your actionscript, but you do not include the required hidden parameter in your widget. Please refer to our flash docs for more on this: http://docs.widgetbox.com/developers/...

Omar replied on April 01, 2009 22:30 to the question "does flash wrapper mess with absolute url or flash params?" in Widgetbox:

Sure, go ahead and zip it up with the necessary files and email it to support@widgetbox.com with my name in the subject line. It'll be sure to get to me that way.

Thanks,
Omar

Omar replied on April 01, 2009 20:33 to the question "my swf file keeps getting cut off even though i've tried resizing it" in Widgetbox:

Charlotte,

If your widget is looking at the Stage to determine it's height, you may notice the bottom 23 pixels of your SWF is being cut off when loading it into our flash wrapper. This is because the GetWidget button below the widget adds an additional 23px in height to your Stage beyond the configured height of the widget. To work around this, we pass the parameter "widget_height" and "widget_width" to every widget when it runs in our Flash Wrapper. These values will be the width and height of the widget, not the full wrapper around the widget.

Hope that helps,
Omar

Omar replied on April 01, 2009 15:27 to the question "does flash wrapper mess with absolute url or flash params?" in Widgetbox:

To catch an exception in AS, you'll want to wrap the suspect code in a try/catch block:

try{
//some code that throws an error
} catch(e){
//do something if an error occurs
}

To display an error from within Flash, you can do 2 things: either change the allowScriptAccess parameter to "always" on the embed code snippet that we provide so that your single instance of the widget IS allowed to call javascript. The other option is probably more work, but you could display a textfield inside your widget when the error happens and fill it with the text you want to alert.

Omar replied on March 31, 2009 23:06 to the question "does flash wrapper mess with absolute url or flash params?" in Widgetbox:

CS3/AS2/AS3 shouldn't matter. Our wrapper is AS3, compiled for Flash Player 9 and can load anything that is compiled for 9 or lower.

I see your SWF requesting the crossdomain file and then the settings XML file which means it was granted access for the request. My next guess is that there may be a silent runtime exception being thrown while parsing the XML when running in our Flash wrapper. The context of your SWF is slightly different when running in our Flash wrapper, for instance, because our Flash file is the top most SWF, the usages of 'Stage' will cause runtime errors as your SWF no longer has a reference to its Stage object when it's loading. (It does however once it's been added to the Stage or a MovieClip that is already on the Stage.)

Have you had a chance to look at our Flash Documentation? It may provide some insight into something that is either a "Gotcha" or something that is not supported. http://docs.widgetbox.com/developers/...

Omar marked one of Brady's replies in Widgetbox as useful. Brady replied to the question "Was my Widget set up by another party as a Homepage Hijack or was my affiliate link Hijacked?".

Omar replied on March 31, 2009 16:59 to the question "does flash wrapper mess with absolute url or flash params?" in Widgetbox:

Hi,

When your widget runs in our JavaScript wrapper or in a browser on it's own, it makes the request to your server to get the xml file which it can fetch fine because the flash and your XML file come from a shared domain. When your widget runs in our flash wrapper, the request for the XML comes from a widgetserver.com domain (the domain of our wrapper.) If you place a crossdomain.xml file at your server's root, you can grant access to *.widgetserver.com (See http://www.adobe.com/devnet/articles/... for more information on crossdomain.xml files)

Omar

Omar replied on March 18, 2009 17:36 to the question "How do i load my widget into my flash site" in Widgetbox:

There are quite a few widgets that are AS2, but they too are required to run inside of our AS3 wrapper so again you won't be able to load them inside your AS2 site.

Omar replied on March 13, 2009 02:24 to the question "flash externalinterface" in Widgetbox:

Hi Greg,

All flash widgets will receive a parameter called 'widget_location' which is the URL of the page that the widget is installed on. In regards to you using ExternalInterface in your widget, it won't work regardless of where the widget gets installed. The reason is that we add the parameter allowScriptAccess=never to the flash code snippet so that use of the ExternalInterface class is disabled (for security purposes.)

Omar

Omar replied on December 16, 2008 18:02 to the question "How do i load my widget into my flash site" in Widgetbox:

Sorry but our widget wrapper is written in AS3 and can only be loaded into a Flash SWF written in AS3. The code above tells me that you're using AS2, so to support Widgetbox widgets, you will need to recompile your site in AS3.

Omar replied on December 15, 2008 22:25 to the question "Why is my Flash widget so small in the Flash Wrapper?" in Widgetbox:

The second widget uses our Flash widget wrapper to insert the widget on the page and when this is the case, the GetWidget button is actually loaded inside our wrapper taking up 23 vertical pixels at the bottom. It looks like you use the stage width/height to determine how big to make your widget's content; instead, we recommend using the parameters widget_width and widget_height which are always passed to your swf file as input parameters. These values will be the correct width and height of the widget content regardless if it is running in the Javascript or Flash wrapper.

Omar replied on December 08, 2008 23:56 to the question "Why is my Flash widget so small in the Flash Wrapper?" in Widgetbox:

Hey there,

It's likely because your flash file has been coded with implicit stage settings, primarily the scale and alignment behaviors. If you have coded your widget this way, it is necessary to configure your widget on Widgetbox with those settings so our flash wrapper can scale and position your widget appropriately.

You can read more about this here in our Flash widget documentation: http://docs.widgetbox.com/developers/...

Omar replied on December 03, 2008 01:13 to the question "how to use an flv encoded movie in a widget?" in Widgetbox:

If you're looking to submit them to our gallery for other to stumble across and find, unfortunately Dave's right. But if you're just looking for a way to play FLVs in a widget, there is a widget in our gallery that does just that. It has some nice configuration options and you can find it here: http://www.widgetbox.com/widget/flash....

Omar replied on November 22, 2008 01:26 to the question "Instr for user to append username to url in flash widget?" in Widgetbox:

Hey There,

Since you're using AS2, all configuration parameters will be available to you under the _root scope. For instance, _root.username would be the variable you want to use.

As for setting up the configuration on Widgetbox, simply add a new parameter to your widget with a parameter name of "username". Leave it as a Query String parameter, and give it a default value. (if you don't the widget might try to link to "http://www.mysite.com/undefined").

That's it. Hope this helps!

Omar

Omar replied on September 23, 2008 00:40 to the question "wbx_softkey" in Widgetbox:

Mr Devin,

There are 2 examples of how to implement SoftKeys for your widget (one for AS2, and one of AS3 developers):

Download the ZIP file containing the working example code for the Echo Test (Flash AS2) example widget.

Or
Download the ZIP file containing the working example code for the Echo Test (Flash AS3) example widget.

And to answer your question above, yes the wrapper expects you to use wbx_wrapper_channel as the first parameter in the LocalConnection call. It is simply a String in the form of "_wbxwrapper1221632842424df7b6af9-af67-4abd-a7ef-5dcbbbde4042".

Omar replied on September 19, 2008 22:15 to the discussion "no widget found - http://www.widgetbox.com/widget/visitor-info-cruise-hotel-vacation-air" in Widgetbox:

Thanks for the follow up Richard. Don't forget to join a Widgetbox Network with that blidget you just made!