onemorehour's dashboard

onemorehour replied on November 09, 2009 19:15 to the question "Gameplay Events RSS Lost!?!?!?!?!?" in GamerDNA:

I'm not sure exactly which functionality you're looking for, but the swiss army knife of getting data out of our system is definitely our Helix API. Take a look at the documentation here, and to translate it into RSS, you could put it through Yahoo! Pipes:

http://www.gamerdna.com/helix/documen...

http://pipes.yahoo.com

onemorehour replied on November 04, 2009 21:14 to the problem "He's swearing and game bashing." in GamerDNA:

Hi Mike,

I took a look at the conversation in question, and I don't think anything said so far is overly inappropriate. We have quite liberal profanity filtering that is automatically applied to content entered by our members, which is why you'll see swears replaced with $!@% characters.

Saying negative things about games is freely allowed--it might not be as productive or helpful to others as focusing on the things you like about a game, but it's not prohibited by any means. I understand that you might strongly disagree with this member's opinion, but I would simply recommend that you unfollow that particular conversation and not engage with this person in the future.

onemorehour replied on October 30, 2009 01:14 to the question "Where is the PC?" in GamerDNA:

In your profile (and in most places, actually) we list platforms by their abbreviations. "IBM PC Compatible" gets listed as "PC", "Hybrid Windows/Mac" gets listed as "PC-MAC", "Super Nintendo Entertainment System" gets listed as "SNES," and so on. In a few places where we're trying to be verbose (and to alleviate confusion with the very old PC-FX platform), we list the full name. So while you might want to pick "IBM PC Compatbile" as one of your platforms, it'll just be listed as PC in most places.

We changed our platforms a while back to match up with the platforms we get from our game data provider. They typically track games by unique UPC codes, which is why we have "Hybrid Windows/Mac" in there. There are quite a few games that will sell in one retail box, but contain both the Windows and Mac versions of the software (most notably: WoW).

onemorehour replied on October 30, 2009 01:06 to the question "Where is the PC?" in GamerDNA:

PC is occasionally listed as "IBM PC Compatible" depending on what list you're looking at. If you want to add this as a platform, you can do so here:

http://www.gamerdna.com/dna/profile_b...

Hope that helps :)

onemorehour set one of onemorehour's replies as an official response to "Cannot edit game events." in GamerDNA

onemorehour replied on October 07, 2009 12:01 to the problem "Cannot edit game events." in GamerDNA:

Yikes! Thanks for reporting this. We tracked down the problem and just pushed some code fixes up that should solve it.

onemorehour set one of onemorehour's replies as an official response to "Spotlight Section Error" in GamerDNA

onemorehour replied on October 05, 2009 20:17 to the problem "Spotlight Section Error" in GamerDNA:

Thanks for reporting this!

It looks like this will happen if you refresh your home page before the spotlights finish loading the first time... does that sound about right? If you refresh a minute or two *after* you get the error, it should load fine... In any case, we'll be fixing this issue with the release this evening.

onemorehour set one of onemorehour's replies as an official response to "Facebook integration should be to the NEWS FEED, not the STATUS UPDATE" in GamerDNA

onemorehour replied on October 04, 2009 22:19 to the idea "Facebook integration should be to the NEWS FEED, not the STATUS UPDATE" in GamerDNA:

Hi Rik,

Thanks for the feedback! We're definitely looking into improving the way in which we automatically publish items to Facebook. The reason it functions the way it does is that we actually rolled out our Facebook integration after they had switched to their Stream model, but before they allowed applications to request the Stream.publish permission that would be required to publish these kinds of "rich" stories directly to the Stream.

(Unfortunately, now that we can request this permission, we'll have to implement a tiered authentication model and prompt people to re-authenticate with the newer permissions. That's the price of working with a bleeding-edge API, I guess! :))

onemorehour set one of onemorehour's replies as an official response to "Facebook missing from aka page" in GamerDNA

onemorehour replied on September 21, 2009 21:45 to the problem "Facebook missing from aka page" in GamerDNA:

Thanks for writing in! If you go to the DNA Home page:

http://www.gamerdna.com/dna/home

there's a separate section for configuring your broadcast settings--i.e., for setting up automatic feed publishing to Twitter, Tumblr, Facebook, or Friendfeed.

We don't have Facebook as a publicly-viewable AKA yet, in part because Facebook only recently started giving people the option to pick a username, and we don't use people's Facebook username for the broadcast settings. The overlap between these two pieces is a bit confusing, but we're trying to minimize confusion and make sure people understand that there's a very different kind of authentication process for Facebook broadcasting.

We're looking into some better ways of breaking these pieces out, but for now if you'd like to enter your Facebook URL on your profile, I'd recommend that you put it under "Personal Website."

onemorehour set one of onemorehour's replies as an official response to "can't unfollow the thread?" in GamerDNA

onemorehour replied on September 11, 2009 18:28 to the problem "can't unfollow the thread?" in GamerDNA:

Thanks for reporting this. We found two separate issues that were contributing to this behavior, and I just deployed changes that should fix it. Please let us know if you see this again!

One thing to keep in mind is that alerts will not (currently) refresh automatically on your home page. So if you have your home page open for a while, get email messages about new comments, go to unsubscribe, and then return to your home page, you may see alerts for comments that came in before you unsubscribed.

Thanks again!

onemorehour replied on September 11, 2009 17:19 to the problem "Reading/typing in game posts painfully slow" in GamerDNA:

Absolutely! I'm glad that helps. I wish there were more we could do...

Like I said, browser performance can be a tricky thing to diagnose. Firefox is a great browser, but it (and its plugins, like flash) still seem to occasionally have memory leak issues. I find that if I leave my browser open for more than about 12 hours of active use (which is pretty easy to do) it can start to slow down. Only fully shutting down and restarting Firefox gets it to speed back up.

I'm not sure if that's what's going on for you, or if it's a matter of other programs fighting with Firefox for resources. It may be worth trying out Chrome and IE, but they definitely have their share of issues, too. I'd generally recommend staying with Firefox and just trying to cycle it more often, but your mileage may vary :)

onemorehour replied on September 11, 2009 15:52 to the problem "Reading/typing in game posts painfully slow" in GamerDNA:

Ok, thanks for testing that out!

The reason I wanted to see whether the problem went away on a different page is that the member home page has a lot of stuff going on behind the scenes. That page is now quite dynamic--we have your browser periodically check for new updates to content in your "current" and for updates to the presence of the people on your track list. Those components of the page will update in near real-time with any new information that comes in.

Each time that we check for new information, though, we have to have your browser execute some Javascript code (which consumes a bit of CPU) and make a separate request to our servers (which consumes a bit of bandwidth). Each of these "costs" are very very small, and in most cases should not be noticeable at all, but it basically comes down to your browser (not just the version, but how much memory it's consuming, how long it's been open, how generally responsive it is, how many plugins are running, etc. etc.), your machine, and your internet connection.

Unfortunately, we haven't been seeing this as a general issue, and I can't seem to reproduce it on my machine--I just ran some tests that can see how long the browser is spending executing Javascript or waiting on the net connection, and all of those seem to be very fast.

It may be worth trying to restart Firefox (completely closing down all windows and tabs and then starting it back up again), closing down other background programs, etc. and see if you're still seeing the issue. But these things can be very hard to diagnose, since there are so many other variables in the mix...

onemorehour replied on September 11, 2009 15:24 to the problem "Reading/typing in game posts painfully slow" in GamerDNA:

So just to confirm things are slowing down your browser while you have a tab open on the logged-in gamerDNA home page?

http://www.gamerdna.com/member/home

I'm curious if the problem goes away (both the slow typing and the slowing down of your browser) if you're on a different page, like:

http://www.gamerdna.com/dna/create_ga...

onemorehour replied on September 11, 2009 15:10 to the problem "Reading/typing in game posts painfully slow" in GamerDNA:

Hi Arislyn,

Could you tell us what page you're on when you see this problem typing up a game post? We recently changed it such that you can enter posts from any page (by using the modal game post creation box that shows up when you select "Manage" -> "Your Game Posts" -> "Add New" from the top-right navigation).

Thanks!

onemorehour set one of onemorehour's replies as an official response to "Common user data "view" window needs a close function." in GamerDNA

onemorehour replied on September 10, 2009 20:41 to the problem "Common user data "view" window needs a close function." in GamerDNA:

No problem! The background color of the inner div makes the X harder to see... I'll see if we can put something together to make it stand out more.