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Patrizia replied on November 17, 2009 17:48 to the question "updating with Download Key" in Tightrope Media Systems:
Thanks for the response Chad.
Is it a self running update, once you type the Download Key in?-
Patrizia asked a question in Tightrope Media Systems on November 17, 2009 17:34:
updating with Download KeyOur download key was Generated on: 2009-10-12 08:18:27 -0500
Generated by: brian.pfeiffer
Key Expires on: October 19, 2009 06:18
we are ready to work with our Computer IT person to do the upgrade and need help.
Do we need another key?
Please advise, we'd like to do it tomorrow Wed. Nov 18
What is involved just uploading the update to the Carousel server - not the players also right?
Patricia -
A comment on the question "How do I configure my Carousel Player to listen to the Carousel Server?" in Tightrope Media Systems:
Yes this helps. but im in my office and the player I want to channel change is one mile away...r u saying that i just type the IP address in of the player that I want to change the channel on and it will remotely do it? i will try again but I got the failed red x the first time. Thanks! Just tried again and it says" Channel failed to connect to server-it is a valid server, x connect to server, x download data from server, x download bulletin info - server time and version. – Patrizia, on June 26, 2009 19:44 -
Patrizia asked a question in Tightrope Media Systems on June 26, 2009 19:32:
remote channel selectionCarousel : question about 220 player : we have "channel#1" on the 220 player. We created "channel #2 test" and want to test it on the said 220 player. Is there a way to remotely change the channel besides going to the actual unit and doing it? thanks -
Patrizia replied on June 26, 2009 19:08 to the question "How do I configure my Carousel Player to listen to the Carousel Server?" in Tightrope Media Systems:
Ok we have a channel playing on an installed 220 player but want to change it. -
Patrizia started following the problem "Uploaded video won't play." in Tightrope Media Systems.
