Paul's dashboard

So..... Airset.... what is the status with you all and Verizon? My billing cycle is up tomorrow, and I will be forced to remove Airset from my remaining handsets if my others cannot run it.

Can you at least PLEASE give an update on what Verizon is telling you?

Well.... spoke to the manager today who contacted their internal GetItNow people. He was told that Airset has been removed for the env2 and thus is not available.

Is there confusion between your company and Verizon?

Can you let me know what the issue is?

Thanks!

Hey Jim,

Thanks for the quick reply. I have already contacted Verizon. Unfortunately, the geniuses at the help center seem to be as ill-informed as the store employees. It was the help center that told us it was no longer available.

I escalated to a manager who said he would look into it.... but I'm not hopeful based upon past experience with Verizon.

I'll let you know... but you all might want to circle around with Verizon to make sure this doesn't happen to your other customers.