Get your own customer support community

Recent activity

Subscribe to this feed
  • question

    Paul P replied on September 23, 2009 22:50 to the question "Big Issues Syncing Outlook 2007 (using exchange) with Soocial" in Soocial:

    Paul P
    1) I read the "file as" temporary fix ... thx. That'll work for now.

    2) I now understand that Soocial keeps the job title, but doesn't display it on the website. When doing the "file as" fix, the job title synced to Outlook. My initial reason I believed that it didn't store it, is that gmail contacts don't have the title filled in after syncing. None of the gmail records brought over title.

    3) I see you fixed the groups with multiple words. That worked. I still have an issue that the site tells me I have 20 contacts in a group, but in Outlook there are only 18 contacts in the group, so when I go back to the site and count the contacts, there are only 18 in the group, but it tells me 20.

    4) Most severe issue I'm having, I lost 20 contacts after syncing more than once. I had 1057 outlook contacts, and after 1st full sync, both outlook and soocial had 1057, but after 2nd sync, I had 1027 in both Outlook and Soocial.

    Details:
    * 20 of them from my "family" group are gone
    * 1 was deduped by Soocial -- 2 contacts from one of my outlook groups was a duplicate in Outlook, but there's only one contact in Soocial
  • question

    A comment on the question "Can Soocial synchronise Gmail contact groups?" in Soocial:

    Paul P
    Delete the groups with the old gmail contacts interface ... you can select multiple groups at a time to delete!!! I delete hundreds before figuring that out. – Paul P, on September 22, 2009 20:32
  • question

    Paul P asked a question in Soocial on September 22, 2009 20:14:

    Paul P
    Big Issues Syncing Outlook 2007 (using exchange) with Soocial
    Syncing Outlook destroys my contacts ... after syncing 1057 contacts a 2nd time, and only change a name of a category, the "file as" field now has the company name, and I'm missing 30 contacts.

    There is no "Job Title" field.

    I somehow have extra contacts inside a category/group, but I can't tell which ones.

    Additionally, I have category names with spaces in them, when I look at my contacts on Soocial site, I can't select the category/group and have it show only one group, it combines other groups that contain those words. If I search on the Soocial site for the actual category name, it doesn't work. The numbers in the group/category don't always match the number of contacts that have the group/cat.