Paul Veugen's dashboard

Paul Veugen replied on December 21, 2009 14:45 to the idea "Add a Screener?" in Usabilla:

Hi Michael,

Thanks for submitting this idea. We don't have any concrete plans for a screener yet. Which segments would you be interested in?

Thanks,

Paul

Paul Veugen replied on December 17, 2009 13:46 to the idea "Better pictures in test results" in Usabilla:

Hi Sofia,

Thanks a lot for submitting your idea. We're working on some interesting new features for the PDF export, which will enable you to export certain parts of your image. For now the most convenient way to export bigger images, is to use the 'Save as PNG' option. This option saves the current viewport (visual on the right) of your analysis.

Kind regards,

Paul

Paul Veugen replied on December 15, 2009 18:30 to the idea "Additional export options" in Usabilla:

Thanks a lot for the tip. We're working on new export options. I'll keep you posted.

Paul Veugen replied on December 15, 2009 17:21 to the problem "Hard to add comments to points" in Usabilla:

Thanks for your tip. Analyzing large numbers of notes is quite difficult in our current analysis, but we're implementing some improvements for this. When these improvements are ready, we'll also add a longer timeout for the 'Add note' label. We're going to test the influence of this timeout on the usability. More on this topic later.

Paul Veugen set one of Paul Veugen's replies as an official response to "Flash or Flex support missing" in Usabilla

Paul Veugen replied on December 15, 2009 17:15 to the problem "Flash or Flex support missing" in Usabilla:

Hi Johan,

Unfortunately we do not support any animated Flash / Flex content right now. You can use your own screenshot or static images to test certain Flash / Flex elements. We're currently working on other ways to show dynamic content in our tests. Unfortunately the development of these features will probably take some while.

Regards,

Paul

Paul Veugen set one of Paul Veugen's replies as an official response to "Testers" in Usabilla

Paul Veugen replied on December 15, 2009 17:13 to the question "Testers" in Usabilla:

Hi Arno,

Thanks for your question. Currently we do not offer any participants for your test. You can promote your test URL by mail, on your webpage, with our widget, or invite participants on Facebook or Twitter.

Good luck. Please let me know if you need any tips.

Paul

Paul Veugen replied on December 11, 2009 15:03 to the problem "Screen scrolls up after setting a point during test." in Usabilla:

We'll try to fix this IE8 issue.

Paul Veugen set one of Paul Veugen's replies as an official response to "Start test" in Usabilla

Paul Veugen replied on December 11, 2009 14:59 to the idea "Start test" in Usabilla:

Thanks Stéphan! A test has three different states: test creation, test promotion, and test analysis. We're going to improve these three states in the test details page. Please let us know if you got any tips.

Paul Veugen replied on December 10, 2009 09:40 to the question "PDF export of results doesn't work" in Usabilla:

Thanks for the feedback.
We're currently working on new features to make it easier to analyze extensive test cases and create better PDF reports. In the near future you'll be able to create multiple 'Hotspots', which are specific parts of your screen. These hotspots will also be included in the PDF reports (with task info for each hotspot).

We'll also try to split screenshot in the PDF into multiple pages.

Paul Veugen replied on December 09, 2009 20:01 to the problem "Feedback dots visible, site not visible" in Usabilla:

Hello,

I've just replaced the original screenshot with a cropped one (height = 8000 pixels). I made a backup of the original file. We're going to work on a better solution.
I'm sorry for the inconvenience.

Paul

Paul Veugen set one of Paul Veugen's replies as an official response to "Feedback dots visible, site not visible" in Usabilla

Paul Veugen replied on December 09, 2009 19:10 to the problem "Feedback dots visible, site not visible" in Usabilla:

We ran into some limitations of the FLEX engine for displaying JPG images. Your image is around 8900 pixels of height. Our analysis unfortunately only supports images up to 8000 pixels.
We're working on ways to split larger images into multiple files, so it will be possible to analyze longer pages. But unfortunately we need some more time to fix that.

Could we help you in the meanwhile by cropping the image to 8000 pixels? The lower part of your analysis will not show the screenshot, but your points will remain visible.

Paul Veugen replied on December 09, 2009 10:55 to the question "PDF export of results doesn't work" in Usabilla:

I tried to reproduce this problem, but 'unfortunately' I don't run into the same error. Could you please provide me some more details:

* Which browser do you use?
* Which Flash player? (You can see your version number here: http://www.adobe.com/software/flash/a...)
* Which tasks / options did you select to export?

Sorry for the hassle.

Paul Veugen replied on December 08, 2009 09:36 to the question "In-active tests" in Usabilla:

If you select a task for each page in your test, you should be able to start it.

We're going to add some additional tips and status messages, to give some extra guidance.

Paul Veugen set one of Paul Veugen's replies as an official response to "In-active tests" in Usabilla

Paul Veugen replied on December 08, 2009 08:18 to the question "In-active tests" in Usabilla:

A test has three different statuses:

* Inactive - The test has not been started yet.
* Active - The test is currently active, you can invite participants.
* Finished - The test is finished and not accessible anymore.

You can activate a test by clicking on the start button:

Please let me know if you got any other questions.

Paul Veugen replied on December 07, 2009 16:43 to the idea "Share results" in Usabilla:

Great idea. We'll definitely put it on our list :)