PayPal Amanda's dashboard

PayPal Amanda replied on April 03, 2009 13:44 to the question "My Paypal account has been limited....im fuming!" in PayPal:

Hi Gemma Dicks,

I suggest contacting PayPal directly iIn order to best assist you. You may contact PayPal's Customer Service at 1-402-935-2050. If you are contacting PayPal from outside the U.S., you must use the proper dialing instructions.

For future reference, this information is also located in the Help Center, and is easily accessible by following these steps:

Go to the PayPal website.
Click "Contact Us" at the bottom of the page.

Amanda

PayPal Amanda replied on April 03, 2009 13:42 to the question "paypal account" in PayPal:

Hi mike,

We do not offer joint accounts, PayPal accounts are single ownership only. If the account is in your name, you will need to resolve an issues.

Amanda

PayPal Amanda replied on April 03, 2009 13:38 to the question "What can i do to "Proof of Address"" in PayPal:

Hi Ghost Bear,

I suggest contacting PayPal directly iIn order to best assist you. You may contact PayPal's Customer Service at 1-402-935-2050. When you are contacting PayPal from outside the U.S., you must use the proper dialing instructions.

For future reference, this information is also located in the Help Center, and is easily accessible by following these steps:

Go to the PayPal website.
Click "Contact Us" at the bottom of the page.

Amanda

PayPal Amanda replied on April 03, 2009 13:36 to the question "Proof of Address: How to resolve other than Utility Bill ??" in PayPal:

Hi Nikhil Patel,

I suggest contacting PayPal directly iIn order to best assist you. You may contact PayPal's Customer Service at 1-402-935-2050.

For future reference, this information is also located in the Help Center, and is easily accessible by following these steps:

Go to the PayPal website.
Click "Contact Us" at the bottom of the page.

Amanda

PayPal Amanda replied on April 03, 2009 13:33 to the question "Need help to recover my password and email" in PayPal:

Hi Mahmoud,

Here are the steps to help:

1. Go to the PayPal website.
2. Click the "Home" tab at the top of the page.
3. Click "password" under the "Log In" button.
4. Enter your PayPal email address.
5. Enter the security code by typing the letters and numbers shown, without spaces.
6. Click "Continue."

If you're unable to recover your password, we'll provide a phone number you can call for additional assistance.

Amanda

PayPal Amanda replied on April 02, 2009 16:47 to the question "Proof of Address: How to resolve other than Utility Bill ??" in PayPal:

Hi Nikhil Patel,

If you don't have a utility bill you can submit another bill in your name sent to your address such as a cell phone, auto insurance, or credit card.

Amanda

PayPal Amanda replied on March 31, 2009 14:39 to the question "ANZ- Paypal" in PayPal:

Hi kelvinrogal,

If it has a Visa or MasterCard logo it will work.

Amanda

PayPal Amanda replied on March 31, 2009 14:38 to the question "Account Limited: Cannot complete the required steps!!" in PayPal:

Hi RP Sharma,

If you have explained that these are not availble, the account will be reviewed based on the information you are able to provide.

Amanda

PayPal Amanda replied on March 31, 2009 14:30 to the question "Can I pay just using paypal balance without adding bank account?" in PayPal:

Hi Rachael,

That depends on your Sending Limit. Your Sending Limit is the total amount of money you can send with PayPal before you complete PayPal's Verification process. To view your sending limit, follow these steps:

1. Log in to your PayPal account at https://www.paypal.co.uk/
2. Click the 'View Limits' link on the Account Overview page

To become Verified and lift your sending limit, log in to your PayPal account and click the 'Unverified' link on your Account Overview page. Follow the instructions provided to get Verified. Verification not only offers you increased security, it lets others know you are a confirmed member of the PayPal community.

Once your limit is reached, payments can not be sent until you become Verified.

Amanda

PayPal Amanda replied on March 30, 2009 18:42 to the question "Credit card refund" in PayPal:

Hi Sophia,

Although a authorization may be made when a credit card is added, you should not have an actual charge for any amount over $1.95. If the authorization is not removed in a few days, please contact PayPal directly.

Amanda

PayPal Amanda replied on March 30, 2009 18:38 to the question "Account Limited: Cannot complete the required steps!!" in PayPal:

Hi RP Sharma,

Be sure to respond with detailed information about the services provided in exchange for the payments so that the account can be reviewed.

Amanda

PayPal Amanda replied on March 30, 2009 18:37 to the problem "PayPal has limited my account permanently, what to do?" in PayPal:

Hi Penicillin,

The notification you received informing you that your account has been permanently locked should have contained the reason for the decision to part ways.

Amanda

PayPal Amanda replied on March 30, 2009 18:34 to the question "There appears to be a hold on my account." in PayPal:

Hi Mike,

I am not familiar with your account or why the funds have been held. Please email me at amanda@paypal.com from the email address listed on your PayPal account and I will review the account.

Amanda

PayPal Amanda replied on March 30, 2009 13:37 to the question "My country is not in the country list. Can i join?" in PayPal:

HI rifat,

Unfortunately, as you mentioned, we are not yet providing services for Bangladesh . Establishing our service in each new country or region involves complex changes due to different regulations. We are always looking to expand our availability; however, due to the complexities of global expansion, we cannot provide a specific time frame. We are working hard and look forward to expanding our services to additional countries and regions in the future

Go to the PayPal website and click the "Worldwide" link at the bottom of the page and click "190 countries" for more information on the countries and regions that PayPal supports.

Amanda

PayPal Amanda replied on March 26, 2009 19:45 to the problem "I'm Stumped!" in PayPal:

HI TImothy Andrew,

When you open a PayPal account and add your credit card, you are granted an initial sending limit until your account is Verified. To become Verified and lift your sending limit, log in to your PayPal account and click the "Unverified" link on your Account Overview page. Follow the instructions provided to get Verified.

The sending limit applied to your account is dependent upon the amount of information that can be verified before you complete the Verification process. If some information cannot be verified, you will receive a lower limit or a zero dollar limit.

Once your account is Verified, your initial sending limit only applies to those cards for which you have not entered your PayPal code. Payments sent from your account balance or cards that are linked and confirmed will not have a sending limit.

Please note that all limits are denominated in the currency of your Primary Balance. If you send funds from a currency balance other than your Primary Currency, your sending limit will be reduced by the Primary Currency equivalent of the payment amount.

Amanda

PayPal Amanda replied on March 26, 2009 19:36 to the question "ANZ- Paypal" in PayPal:

Hi kelvinrogal,

PayPal accepts the following credit cards: MasterCard and Visa.

Please note: A debit card with a MasterCard or Visa logo would be considered a credit card

Amanda

PayPal Amanda replied on March 26, 2009 19:30 to the question "2 paypal accounts, 1 locked due to negative balance, 1 limited." in PayPal:

Hi carol1980,

If you contact PayPal directly the agent should be able to provide you with the information you need.

Amanda

PayPal Amanda replied on March 26, 2009 19:23 to the question "PayPal Account Limited Help Please?? :(" in PayPal:

Hi HammerMan,

If you view your transaction history you should be able to tell how funds have been credited or debited to/from your PayPal account.

To view your running balance:

Go to the PayPal website and log in to your account.
Click "History" at the top of the page.
Select "All Activity - Advanced View" from the dropdown menu.
Select a currency from Currency dropdown menu.
Manipulate date box or dropdown menu to view specific transaction dates.
Click "Search" to load selections.
Your running account balance is shown in the "Balance" column.

Amanda

PayPal Amanda replied on March 25, 2009 13:04 to the question "PayPal Account Limited Help Please?? :(" in PayPal:

Hi HammerMan,

I don't have specific information about your account. To view the status of your Unauthorized Transaction case, follow these steps:

Go to the PayPal website and log in to your account.
Click "Resolution Center" at the top of the page.
Select "Open Cases" in the drop down box on the "Resolution Center" page.
Click the Case ID under the Case column to view the status of the transaction in question.

Amanda

PayPal Amanda replied on March 12, 2009 21:12 to the problem "Merchant cancelled my order, how do I get my money back?" in PayPal:

Hi Machi,

If you used a PayPal Debit Card, an authorization can stay pending for up to 5 days after the charge.

If you used a credit card, the order will show as cancelled as soon as the merchant cancels it but it could take up to 30 days to reflect on your credit card balance depending on your card processor

Amanda