Peter F.'s dashboard

Peter F. replied on November 20, 2009 17:47 to the problem "RESPOND - CANNOT CONVERT MESSAGE ALL THE TIME. FIX IT!!!! RESPOND!!!!W!" in drop.io:

Hey everyone,

I just wanted to report that the issue has been resolved. Video conversion is working properly again.

Thanks,
Peter F.
drop.io Team

Peter F. set one of Peter F.'s replies as an official response to "Need invoice for billing backup" in drop.io

Peter F. replied on November 18, 2009 19:42 to the question "Need invoice for billing backup" in drop.io:

Hey there,

Users should get an e-mailed invoice to the e-mail address associated with their account for each billing. We don't currently have the feature built that would allow you to print prior invoices but this is definitely something we want to integrate very soon.

If you didn't receive the e-mail, it's always a good idea to check your spam folder. Since our top-level domain is .io, this sometimes gets unnecessarily flagged as spam.

If it's not their, please forward us the original e-mail you should have received when you purchased the account, or if you don't have that, your username.

All the best,
Peter F.
drop.io

Peter F. replied on November 18, 2009 19:28 to the question "Uploads to my drop don't complete" in drop.io:

Hey Mike,

Yes, I completely understand. They're two separate problems that we're handling right now.

Peter F.
drop.io

Peter F. replied on November 18, 2009 17:53 to the question "Upload Widget? Does it work? (not for me)" in drop.io:

Hey Dean,

Are you trying to add the drop.io Upload Widget into their raw HTML editor? If that's the case and it's getting stripped or altered, it has something to do with that editor. We've tested the widget just to make sure that everything is working like it should and it seems to be fine.

Can you get back to us and let us know?

Thanks!
Peter F.
drop.io

Peter F. marked one of Chris Ricca's replies in drop.io as useful. Chris Ricca replied to the question "Image and video viewing".

Peter F. replied on November 18, 2009 17:39 to the question "Uploads to my drop don't complete" in drop.io:

Hi Mike,

We're on this. Will hopefully have a fix very soon.

Steve/Alvin,

I think you might be having the issue that is described here. We're working right now to fix it.

Best,
Peter F.
drop.io

Peter F. replied on November 18, 2009 17:31 to the problem "RESPOND - CANNOT CONVERT MESSAGE ALL THE TIME. FIX IT!!!! RESPOND!!!!W!" in drop.io:

Hey Steve/Cam/Et al.,

We've been looking into this since last night. We are seeing that videos aren't converting at a rate that's higher than normal so we're going over the logs and will push a fix up to drop.io as soon as possible.

I'd like to apologize for the trouble... converting media so it can be easily shared is what we do and for the most part very well. This is priority #1 for our team right now.

When the fix is up, I'll repost to this and the other questions/problems on Getsatisfaction.

Thanks for your patience,
Peter F.
drop.io

Peter F. set one of Peter F.'s replies as an official response to "Why so anonymous?" in drop.io

Peter F. replied on November 12, 2009 23:24 to the question "Why so anonymous?" in drop.io:

Hey Mitchell,

No, this is one of the core aspects of our simple, private sharing model. Visitors to drops can sign their comments, if that's permitted by the drop's creator but since there are no accounts at drop.io, there's no way to establish identity. Users can limit access to your drop with a guest password, Facebook Friend Lock feature (http://drop.io/file/fbconnectlock), or by setting up a Paywall on a drop.

I hope this clears things up.

Best,
Peter F.
drop.io

Peter F. set one of Peter F.'s replies as an official response to "Recording a message with a computer microphone?" in drop.io

Peter F. replied on November 12, 2009 23:15 to the question "Recording a message with a computer microphone?" in drop.io:

Hey Mitchell,

This isn't a feature that we currently have available but is something we're very, very interested in building and may have very soon. When there's a development, I'll post a response here with all the details.

Best,
Peter F.
drop.io

Peter F. set one of Peter F.'s replies as an official response to "Video Resolution" in drop.io

Peter F. replied on November 03, 2009 16:46 to the question "Video Resolution" in drop.io:

Hey Beth,

We convert the videos to flash so that they can be viewed on anyone's computer. This means that we have to compress it a little bit but provided you're using a fairly high quality original, the end result shouldn't be too bad. Also, that file is always available for download in its original, unaltered state.

Best,
Peter F.
drop.io

Peter F. replied on November 03, 2009 16:43 to the praise "Gotta Love Groups" in drop.io:

Hey Peter,

Thanks for the positive feedback! The Groups feature has been around for a few months and we have a few big improvements lined up soon so stay tuned.

Best,
Peter F.
drop.io

Peter F. set one of Peter F.'s replies as an official response to "Disqus or JS Kit as comment system" in drop.io

Peter F. replied on November 03, 2009 16:41 to the question "Disqus or JS Kit as comment system" in drop.io:

Hi Mindaugas,

We don't currently support 3rd party commenting systems but it looks like Disqus and JS Kit are doing some pretty cool things. Thanks for mentioning this.

Best,
Peter F.
drop.io Team

Peter F. set one of Peter F.'s replies as an official response to "Miscellaneous drop page issues" in drop.io

Peter F. replied on November 03, 2009 16:37 to the question "Miscellaneous drop page issues" in drop.io:

Hey Starbuck,

We've made some improvements to tighten up the real-time aspects of drop behavior so those issues should be fine now. The chat layer is present on all drop pages and can't be disabled. You can disable guests' ability to chat, however, from the drop's admin options.

About the chat message, we didn't include every event in an attempt to keep it a little less cluttered.

Best,
Peter F.
drop.io

Peter F. replied on November 03, 2009 16:21 to the question "Why won't my drop.io voicemails post to my Facebook news feed?" in drop.io:

Hey Jake,

We've taken a look at the FB output to news feed and status message and they both look like they're working. Is this happening for any other of your drops?

About iTunes, no, you would have to add it to the iTunes store podcast directory manually. There's a pretty easy write up here: http://www.ehow.com/how_2027326_publi...

Best,
Peter F.
drop.io