Peter Jackson's dashboard

Peter Jackson asked a question in Sunbelt Software on April 04, 2009 21:26:

Need to Install Counterspy on 2 computers.

I am trying to install Counterspy on a second computer, but I don't know how. I know that the version I purchased can be used on a second computer but I don't know how to download it to my other computer.

Peter Jackson replied on March 10, 2009 16:01 to the problem "Can't Scan" in Sunbelt Software:

Last night a deep scan ran fine automatically. I don't know why it skipped the 9th. deep scans are taking about an hour, so I havn't had time to watch a scan now. I'll just keep checking the auto scans until I do.

Peter Jackson replied on March 09, 2009 13:43 to the problem "Can't Scan" in Sunbelt Software:

Strange: Fiday night The program ran a deep scan with the virus checker off just fine. Earlier I had done a quick scan with it off. Saturday night the scan ran fine with virus checker on. Then last night there is no record of CounterSpy even attempting a scan. Previously, I got the message that the scan had failed, but not last night.
Peter Jackson

A comment on the problem "Can't Scan" in Sunbelt Software:

Last night i got the quick scan to run by turning off my AVG anti-virus protection. I believe there is an unresolved conflict between the programs. Also I had been setting the scan to disregard external drives since I have nothing in them at the moment. T unchecked that feature as well. tonight I'll turn off AVG before the scheduled deep scan and see what happens there. I'll let you know monday. – Peter Jackson, on March 06, 2009 16:22

A comment on the problem "Can't Scan" in Sunbelt Software:

Peterh: I tried what you suggested, but I still get this message: "Your scan has failed. If this continues please contact technical support". – Peter Jackson, on March 06, 2009 01:44

A comment on the problem "Can't Scan" in Sunbelt Software:

It runs quite a while and I leave the room so I don't disturb the scan. When I return the program has stopped and the message is posted on my screen. – Peter Jackson, on March 05, 2009 20:52

Peter Jackson replied on March 05, 2009 20:35 to the problem "Can't Scan" in Sunbelt Software:

It starts to run and runs a while and I have been leaving the room since I didn't want to touch the computer during a scan

Peter Jackson reported a problem in Sunbelt Software on March 05, 2009 20:08:

Can't Scan

I have just installed the latest version of Counterspy and when I tried both a quick scan and a deep scan I get the message that Counterspy had a problem and I should contact you. can you help me