petteri's dashboard

petteri set one of petteri's replies as an official response to "Remove account" in Synble

petteri replied on October 13, 2009 16:42 to the question "Remove account" in Synble:

Go to Settings and select General tab. At the end of page you can find title "Your data" and link "Remove all data from Synble". Click that link and all the data is removed.

A comment on the question "wifi support" in Synble:

Nope but with WiFi it is difficult to have similar real time experience than with GPRS/3G. So that is the reason why it is not yet supported. – petteri, on October 13, 2009 16:30

petteri replied on October 13, 2009 16:27 to the question "Settings are not saved!" in Synble:

Hi,

Try to stop the service and then start it again. Then try again.

petteri replied on March 03, 2009 17:16 to the problem "sync problem" in Synble:

Hi,

WiFi and IP passthrough are not supported currently. We are looking to support WiFi in the future though.

petteri replied on March 03, 2009 17:13 to the problem "uiq3" in Synble:

Hi,

Sorry, we don't support UIQ. Also it is pretty unlikely that we support it in the future either as the platform is practically dead. There won't be any new UIQ phones :(

petteri replied on February 26, 2009 06:51 to the idea "Contacts Massages restore idea." in Synble:

Thanks for your feedback. Actually this is in our current roadmap as well! However I can't give any dates when it would be available.

petteri replied on February 26, 2009 06:51 to the idea "Receiving E-mail like rss feed" in Synble:

Thanks for your feedback. Actually this is in our current roadmap. However I can't give any dates when it would be available.

petteri replied on February 11, 2009 06:40 to the question "Security/privacy (great service btw)" in Synble:

Thanks. We try to improve that area as well. In the mean time check out Synble blog: http://blog.synble.com/2008/12/synble....

petteri set one of petteri's replies as an official response to "Security/privacy (great service btw)" in Synble

petteri replied on February 10, 2009 06:57 to the question "Security/privacy (great service btw)" in Synble:

Thanks for your question. Basically our promise is that what is yours is not ours.

You've full control to your personal data. While developing the service, it is absolutely sure that your privacy is always kept in mind. If there are e.g. changes in features that affect to the existing privacy levels, you will have an option to choose whether you want to enable it or not.

There is always a possibility that Synble Ltd is bought by somebody. This can happen to every other service you are using as well. In this case, the service is sold and it is ensured that your personal data is not going to be used for any kind of spamming nor other illegal activities.

About losing your data. Our service is running on Amazon Web Services and all the data is backed up using the methods Amazon offers. One thing to remember here is that Synble is not really a backup service so we don't promise to store your data infinitely. Although if any of your personal data is going to be removed (not very likely), you have an option to download them to your computer before it happens.

Please see also our privacy policy http://www.synble.com/privacy/

Is this answering to your question? We are trying to be as open as possible regarding privacy.

petteri replied on February 07, 2009 07:27 to the problem "Unknown error when syncing" in Synble:

Unfortunately we don't have immediate solution for this available. This is currently under investigation.

petteri replied on February 01, 2009 08:47 to the problem "unrecognizable code" in Synble:

Ouch. Currently WiFi access points are not supported. We are thinking what would be the best way to support those. But regarding your problem, it sounds to me that you are using WAP access point and the error message "can not be displayed" is returned from your carrier.

We've been working in order to support WAP gateways as well but it looks there are some issues still. What carrier are you using and do you know do they have normal "Internet" access point available?

petteri replied on January 31, 2009 17:00 to the problem "unrecognizable code" in Synble:

Thanks a lot for your help. I've updated official download to 1.20.1 which fixes hopefully this issue completely. Could you test it and let me know if it works.

Download from http://www.synble.com or http://m.synble.com using your phone browser.

petteri replied on January 31, 2009 16:59 to the problem "Text information is not visible on Nokia E71-1" in Synble:

Thanks a lot for your help. I've updated official download to 1.20.1 which fixes hopefully this issue completely. Could you test it and let me know if it works.

Download from http://www.synble.com or http://m.synble.com using your phone browser.

petteri replied on January 27, 2009 18:55 to the problem "wrong person as receiver and sender of the sms" in Synble:

Fix for this was rolled out on latest update.

petteri replied on January 27, 2009 18:52 to the problem "unrecognizable code" in Synble:

Can you test this version:

http://m.synble.com/Synble_FontTest.sisx

Sorry but this is guessing right now as I don't have phone where I can reproduce this. Let me know if this helps :)

petteri replied on January 27, 2009 18:51 to the problem "Text information is not visible on Nokia E71-1" in Synble:

Can you test this version:

http://m.synble.com/Synble_FontTest.sisx

Sorry but this is guessing right now as I don't have phone where I can reproduce this. Let me know if this helps :)

petteri replied on January 27, 2009 18:17 to the problem "Text information is not visible on Nokia E71-1" in Synble:

Ok, thanks for letting us know. Where are you from and what language you are using?

petteri replied on January 27, 2009 18:14 to the idea "Contact phone numbers" in Synble:

No worries, the number is linked to the name even though it is not visible in the contacts. We will add missing numbers to the profile page soon.