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poejitts replied on October 16, 2008 20:35 to the problem "Dell Inspiron 1520 Battery Won't Charge" in Dell:
Thank you.-
poejitts replied on October 16, 2008 15:47 to the problem "Dell Inspiron 1520 Battery Won't Charge" in Dell:
Could I please have an update on my status? -
poejitts replied on October 11, 2008 00:05 to the problem "Dell Inspiron 1520 Battery Won't Charge" in Dell:
Thank you for your response.
To my knowledge I have received no AC adapter notices.
My service tag: 55S5DD1 -
poejitts reported a problem in Dell on October 08, 2008 05:23:
Dell Inspiron 1520 Battery Won't ChargeMy battery for my Dell Inspiron 1520 will not charge. My AC Adapter is fine and powering the laptop, but the battery, that IS connected (I have taken it out and put it back in) has remained at 0% for the last few days. I recently posted this complaint in another thread, but after reading so many similar complaints, I realized I should make my own. I now understand the warranty for a battery is 1 year, but I have a few very frustrating issues with this:
First, I purchased the 3 year extended warranty assuming all parts would be included- this is, to me, common sense regardless of whether the battery is considered a consumable product or not.
Second, I have had this laptop for only 13 and half months! This feels terrible- a product which I have had a 1 year warranty for (which I assumed was 3 years) has died a month and a half after it would have been freely replaced. I am a poor college student, and this laptop was expensive enough when I bought it!
And last, I have rarely used this battery! I have taken it on only 4-5 car trips, and I can not even recall the last time (minus right now) the battery went to 0%, as I ALWAYS have it plugged in; in fact, I would surmise that if I were to use my battery as much as the average user (certainly more than me) then this battery probably would have died long ago when it was actually under its separate and special warranty! Should I be penalized for rarely using what appears to be a bad product? After all, minus the aforementioned car rides, the only time I've really used the battery is when the charger has accidentally been unplugged! As I responded in the other thread, if a product is going to be considered consumable, perhaps it should do its job more than a handful of times before malfunctioning!
I do hope this is a different problem altogether and not my battery, and if so, I apologize, but, after reading many similar situations, the only problem here seems to be with the battery, and this is very frustrating! -
poejitts replied on October 08, 2008 04:57 to the problem "Customers not told that extended warranty excludes battery" in Dell:
I just started experiencing the same issue, less than a month after this apparent one year warranty ran up! My battery from my Dell Inspiron 1520 fell to 0%, and it now will not charge. I even purchased the extended 3-year warranty, assuming all parts would be included (common sense to me). I rarely EVER use the battery for my 1520. I have only used the battery for about 4-5 car trips and occasionally at home when the charger becomes accidentally unplugged (which I then plug back in when I realize). I cannot even recall the last time the life went down to 0%, and now this time, one of the only occurrences where the battery has gone this low- it won't charge at all now? If the one year warranty is true, this is, to me, unacceptable. I have had this laptop for about 13 and a half months, and the battery, which I have rarely used, now appears completely dead. While a battery may be considered a consumable product, perhaps the product should do it's job more than a handful of times before malfunctioning!
