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Mark Schoneveld reported a problem in ING Direct on June 27, 2009 15:17:
Security Question EditingI've been trying to connect my ING Direct account with my Mint.com account for a while now. The problem? I need to input my security questions and answers and I have no idea what they were and even though I can login at ING, my account information does not display my security questions, nor allow me to edit them! Annoying.
Mark Schoneveld shared an idea in Tumblr on February 03, 2009 16:09:
Video thumbnails in the DashboardI sure would love it if video embeds for Vimeo included the thumbnail in the dashboard. You do it for YouTube, but why not Vimeo?
Mark Schoneveld reported a problem in Mint.com on January 03, 2009 22:03:
Bank Mergers & Lag TimeCommerce Bank was recently bought by TD Bank but I cannot login to either via Mint Dashboard to import a mortgage because neither seem to have updated login fields.-
Mark Schoneveld started following the idea "Linking an external bank account is archaic." in ING Direct.
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Mark Schoneveld started following the idea "Import/export OPML files for podcast feeds" in boxee.
Mark Schoneveld gave praise in AT&T on December 19, 2008 16:35:
Blown Away by Awesome Customer ServiceI just wanted to take a moment to say - WOW! - I just had an amazing experience with AT&T Customer Support. I was expecting the worst (becuase I used to be on Verizon) but actually, it far exceeded what I thought would be a 'best case scenario'. Basically - I wanted to downgrade my family plan because my wife and I had racked up serious rollover minutes and since we have iPhones we were just using more data and a lot less calling. If this had been Verizon, I would have had to re-up on my stupid contract (it happened to me before) just to downgrade. But not only did they downgrade me without changing my contract, they allowed my to keep my 6000+ rollover minutes, AND they said I could upgrade my iPhone to 3G without re-upping my contract. Awesome. Thanks, guys!
Mark Schoneveld replied on July 16, 2008 18:18 to the problem "No delete option" in Disqus:
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Mark Schoneveld started following the problem "No delete option" in Disqus.
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Mark Schoneveld started following the problem "How can I privatize what blogs I moderate?" in Disqus.
A comment on the question "Where are the RSS feeds?" in Brightkite:
Thanks, Brady! – Mark Schoneveld, on June 27, 2008 15:52
Mark Schoneveld asked a question in Brightkite on June 27, 2008 02:56:
Where are the RSS feeds?If I'm not mistaken, there are none. I would love to have a feed for comments on my stuff + @'s + maybe even some of my close friends activity.
Did I miss something?
A comment on the problem "Customer services sucks - totally unresponsive" in 37signals:
Awesome, Sarah. That's super helpful! I will pass him this info asap. Thanks for being so cool. My apologies for my seeming annoyance... (can I change the title of this thread?). – Mark Schoneveld, on June 26, 2008 03:24
A comment on the idea "Better interface for checking in locations?" in Brightkite:
Thanks Lesley. I'm looking into it. Thanks for the quick reply. – Mark Schoneveld, on June 25, 2008 22:33
Mark Schoneveld replied on June 25, 2008 22:16 to the problem "Customer services sucks - totally unresponsive" in 37signals:
Thanks, JF.
I was actually posting for my coworker who's more frustrated than I am. However, he says he's posted many tickets for service and hasn't received any replies. He's checked back several times (according to him). He uses Basecamp A LOT and he's a huge advocate of your services. He's just been frustrated by this one problem (not getting Campfire to work). I'll tell him to post again, and hopefully he'll hear back.
Mark Schoneveld replied on June 25, 2008 22:10 to the idea "Better interface for checking in locations?" in Brightkite:
Even simpler than this - I would love to be able to add 'my favorite places' so that I could simply scroll through that list and pick out where I am. In "My Placemarks" there's no way to add a new place quickly.
We are, after all, creatures of habit and don't go to THAT many places.
Or can I do this already? Am I missing something? If not, there should be a button that says "add place" in your place stream. I hate that it searches the web first.-
Mark Schoneveld started following the idea "Better interface for checking in locations?" in Brightkite.
Mark Schoneveld reported a problem in 37signals on June 02, 2008 18:13:
Customer services sucks - totally unresponsiveI've paid for the top-level $149/month plan which includes Campfire, however, it continues to block us from using unlimited chats and list ads within the conversation. This has been a problem for months now. After several attempts to contact customer support, we still haven't heard anything back. Ugh. Anyone here have connections to 37signals customer support?
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