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Charlie started following the question "Firewall shutsdown" in Sunbelt Software.
Qball marked one of TimN's replies in Sunbelt Software as useful. TimN replied to the question "Firewall shutsdown".
TimN replied on June 23, 2008 12:54 to the question "Firewall shutsdown" in Sunbelt Software:

Hi Qball,

Thanks for the post. Please follow the instructions below to uninstall/reinstall the firewall.

1) Click on the Start button and go to Control Panel.
2) Double click on Add/Remove Programs.
3) Find Sunbelt Kerio Personal Firewall or Sunbelt Personal Firewall in the list of installed applications. Click on the Remove button.
4) If you did set a password then you will be asked to supply it before the firewall will uninstall itself.
5) Reboot Windows after the Firewall is uninstalled.
6) Now run the Sunbelt removal utility: http://www.sunbelt-software.com/ihs/S...
7) Now install again:
http://go.sunbelt-software.com/?linki...

If you continue to experience any more problems please feel free to contact our support team at support@sunbelt-software.com and we will have someone work directly with you.

Thanks,
~Tim

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Qball asked a question in Sunbelt Software on June 23, 2008 02:24:

Firewall shutsdown
I keep getting this message from time to time and the program will shutdown: Sunbelt Personal Firewall 4 - GUI - cannot connect to service. What does this mean and what can I do to correct the problem causing the message.