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Rachelj replied on August 20, 2009 17:46 to the problem "Why are there separate accounts for oreilly.com and safaribooksonline.com?" in O'Reilly Media:
Hi Seth,
I'm sorry that the account situation is frustrating and confusing.
The accounts are separate because Safari is a separate company (O'Reilly co-founded it with Pearson) and has its own account system.
In the past, the accounts were joined, but we ran into a lot of system issues. In the end, we decided we could provide a better customer experience by keeping the accounts separate.
As for the account that you had to create to post here, we're planning to integrate the oreilly.com account system here, so that problem will go away.
Our goal is to seamlessly integrate as many of our systems as possible. I appreciate you writing us, it's helpful to be reminded where people encounter problems and frustration while using our sites and services.
Thank you,
Rachel James
O'Reilly Media, Inc.
Rachelj replied on August 20, 2009 14:45 to the question "Ivana Validate!" in O'Reilly Media:
Hi Edwin,
It's difficult to say why you're getting this error without more detail. You might be able to get more information from a different validator, http://validator.w3.org/#validate_by_upload.
Give this a try and see if it gives you more information about what the problem is.
Also, make sure you look below the main message you get, usually there will be details there. When I tried validating a txt document (so I knew it would be invalid), here's what I got:

The details of why this document is not valid: "Could not validate this document, because it does not include a DOCTYPE Declaration."
Here are three things I would check:
- Is the file you're trying to validate a .html file?
- Do you have a proper DOCTYPE declaration?
- Are the main tags on the page opened and closed properly? (<html> <head> </head> <body> </body> </html>)
I hope this helps. If we can figure out a few details, then we can help you pin down the problem.
Rachel James
O'Reilly Media, Inc.
Rachelj set one of Chris Olson's replies as an official response to "Does Perl run on Windows Vista" in O'Reilly Media
Rachelj set one of Helen Monroe's replies as an official response to "O'Reilly/Wiley Europe Store error: “User information provided is not valid”" in O'Reilly Media
Rachelj set one of Steve Weiss' replies as an official response to "Why can't I do the second exercise in lesson 2, dynamic learning photoshop cs3" in O'Reilly Media
Rachelj set one of Rachel James' replies as an official response to "Learning ASP.net 3.5 or Programming ASP.net 3.5?" in O'Reilly Media
Rachelj replied on August 20, 2009 14:17 to the question "Learning ASP.net 3.5 or Programming ASP.net 3.5?" in O'Reilly Media:
Hi Paul,
I would guess that Learning ASP.NET 3.5 would be a better fit for you.
The Learning series is targeted at developers who are new to a specific technology, though not new to development, while the Programming series is meant to give developers a thorough knowledge of a technology they are already somewhat familiar with.
Here's a section from the Learning that should help clarify the distinction between the two books:
...Learning ASP.NET 3.5, is intended for beginning ASP.NET developers, and answers the question, "What is the quickest way for me to build real web applications with the least amount of coding?"
Our other book, Programming ASP.NET, is for developers who are saying: "Help me learn in depth—show me how everything works, and then help me put it to work in web applications." The key difference is this book is aimed to make you productive quickly, while the second book is designed to explore the technology in more depth. They complement each other, but if you are starting out and want to get to work fast, this is the one for you.
Learning ASP.NET 3.5 assumes you know some HTML and have some familiarity with Visual Basic 2008 (VB) or C#, or can pick up what you need along the way (or you're willing to run right out and buy Programming Visual Basic 2008 by Tim Patrick [O'Reilly], although for what you'll be doing here, you won't really need it). To help with this, we have included VB Cheat Sheets throughout the book to explain and clarify some of the VB topics for newbies.
And more from the Programming introduction:
this book is aimed at those with at least a basic knowledge of development with ASP.NET who want to explore it in more depth. It is a way marker, mapping out and describing the various aspects of development with ASP.NET to a point where the reader has enough knowledge of it to understand what he can do and how to strike out on his own to deeper, more involved areas of the topic.
With this in mind, Programming ASP.NET 3.5 is not aimed specifically at the total newcomer to ASP.NET development, though arguably newcomers may gain the most from it over a period of time. Nor is it targeted at the ASP.NET guru who wants in-depth knowledge of operations at the protocol level, although we hope there are a few nuggets in here that such readers didn't already know, and that they may choose to use this book as a handy fallback if their memory fails them.
I hope this helps! Please let us know if you have any more questions.
Rachel James
O'Reilly Media, Inc.
Rachelj set one of Nan Barber's replies as an official response to "Vista Missing manual" in O'Reilly Media
Rachelj replied on August 17, 2009 17:22 to the question "Typo in learning Python Third Edition" in O'Reilly Media:
Hi Jed,
Thanks for letting us know about this error. All confirmed and unconfirmed errors for this book can be found at http://oreilly.com/catalog/9780596513986/errata/. Confirmed errors will be corrected in electronic versions and future editions.
Thanks again,
Rachel James
O'Reilly Media, Inc.
Rachelj replied on August 17, 2009 16:10 to the question "Order from O'Reilly from Japan" in O'Reilly Media:
I'm glad to hear it!
If you haven't done so yet, you can download the examples/source code for the book at http://examples.oreilly.com/9780596516215/.
Rachelj set one of Dawn Frausto's replies as an official response to "'iPhoto Diet' doesn't work with iPhoto 09" in O'Reilly Media
Rachelj set one of Rachel James' replies as an official response to "Order from O'Reilly from Japan" in O'Reilly Media
Rachelj replied on August 14, 2009 13:24 to the question "Order from O'Reilly from Japan" in O'Reilly Media:
Hi Vikram,
If you purchase the ebook from our site, it will be available for download from your account.
You'll need to create an account at http://members.oreilly.com/ and purchase the ebook using that account. Once you complete the purchase, you'll be able to download the ebook (and any future updates to the ebook) from https://members.oreilly.com/account/emedia.
Please let us know if you have any other questions.
Rachel James
O'Reilly Media, Inc.
Rachelj set one of allennoren's replies as an official response to "amazon hardcopy is cheaper than ebook" in O'Reilly Media
Rachelj set one of Chris Olson's replies as an official response to "Missing Manuals Missing CDs are missing viable links for downloadable files." in O'Reilly Media
Rachelj set one of Laurie Petrycki's replies as an official response to "On Lost Actionscript Weekend, Course 1, number 20 video stucks on 1:00:08 and stay till the end." in O'Reilly Media
Rachelj replied on August 12, 2009 15:28 to the problem "On Lost Actionscript Weekend, Course 1, number 20 video stucks on 1:00:08 and stay till the end." in O'Reilly Media:
Nancy,
Yes, they should be able to provide you with a replacement.
In the meantime, did you see that you can watch this segment online? You can watch the video by opening the Table of Contents on this page and clicking on section 20.
Let us know if you need anything else!
Rachel
Rachelj replied on August 11, 2009 14:44 to the problem "On Lost Actionscript Weekend, Course 1, number 20 video stucks on 1:00:08 and stay till the end." in O'Reilly Media:
Hi Nancy,
O'Reilly has a 100% Satisfaction Guarantee.
For items purchased from a Retailer (Online or In Store) or other point of purchase, please return to the retailer or other point of purchase.
The O'Reilly Guarantee should be honored at the retailer or other point of purchase.
If you have any difficulty returning the DVD, please contact O'Reilly customer service with your information at 800-998-9938 or order@oreilly.com.
Thanks,
Rachel James
O'Reilly Media, Inc.
Rachelj replied on August 07, 2009 13:38 to the question "Fishy Web Site" in O'Reilly Media:
Hi Margaret,
Is this what you're looking for?
http://www.whitehouse.gov/blog/Facts-Are-Stubborn-Things/
If you get an email or see something on the web about health insurance reform that seems fishy, send it to flag@whitehouse.gov.
Also did you mean this question for us? We're O'Reilly Media, a technical book publisher. If you have questions for The O'Reilly Factor, you can ask them at http://getsatisfaction.com/theoreillyfactor
Rachel James
O'Reily Media, Inc.
Rachelj replied on August 04, 2009 21:28 to the question "Access 2007 Missing CD" in O'Reilly Media:
Hi c,
Sorry for the confusion. There was a problem with the site today, but it should be accessible again soon. In the meantime, the example files are available here or you can download a zip file of all the examples.
The Missing CD page, which has resources besides the examples files, will be reachable at http://missingmanual.com/cds/9780596527600/ once the site is working again.
For most of our books, you should be able to find links to the Examples or the Missing CD on the book page, below the image of the book's cover.
I'll let you know when the link is working again.
Thanks,
Rachel James
O'Reilly Media, Inc.
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