Rachel Pennig's dashboard

Rachel Pennig replied on December 06, 2008 00:30 to the question "Removing/changing wiki owner" in PBwiki:

Hello!

The form on your wiki only allows you to change the person who gets emails for your wiki (the main contact point). To change ownership of the wiki, please have the current wiki owner contact support through the "Help" link and let us know who ownership has been transferred to. You will then be able to remove this person from the wiki.

A comment on the question "wiki 2.0 invite key" in PBwiki:

This is available to all educational wikis. If you'd like to contact support through the Help link on your wiki, we'd be happy to get you moved over so you can try this. – Rachel Pennig, on December 05, 2008 15:49

A comment on the question "wiki 2.0 invite key" in PBwiki:

This is available to all educational wikis. If you'd like to contact support through the Help link on your wiki, we'd be happy to get you moved over so you can try this. – Rachel Pennig, on December 05, 2008 15:42

Rachel Pennig replied on December 05, 2008 14:59 to the question "wiki 2.0 invite key" in PBwiki:

Hi TexasT - have you tried our classroom accounts feature? You can create user names and passwords for your users and easily hand them out with instructions. Would that work for you?

Rachel Pennig replied on December 05, 2008 02:15 to the question "wiki 2.0 invite key" in PBwiki:

Hi James - luckily, we already to support OpenID. Check it out on your my.pbwiki.com, or read more about it here: http://pbwikimanual.pbwiki.com/My%2BP...

I hope this helps!

Rachel Pennig replied on October 29, 2008 14:44 to the question "Embed code from TechSmith's Screencast.com typically doesn't work!" in PBwiki:

Hi Tim,

Try pasting the code into the "Any Google Gadget" plugin. This should work much better!

A comment on the question "wiki 2.0 invite key" in PBwiki:

Paid seats are only for business users. PBwiki is still free for Educators and Individuals. We got rid of invite keys because it made it harder to track users for the admins - PBwiki Accounts are much more secure, and it is easier to assign permission levels, add and remove people. So for your cub scout troop, we wouldn't charge you on a per-seat basis! – Rachel Pennig, on October 20, 2008 15:55

Rachel Pennig replied on October 20, 2008 05:14 to the question "CAN'T EDIT ANY MORE!" in PBwiki:

Hi Pangloss,

There is a change we can make to your wiki settings to make it work consistently with Firefox. Please use the Help link on your wiki to email support so we can make this change. Thanks!

Rachel Pennig replied on October 19, 2008 22:25 to the question "CAN'T EDIT ANY MORE!" in PBwiki:

Hi Pangloss,

Are you by any chance using Firefox to edit your wiki?

Thanks!
Rachel
PBwiki Support

Rachel Pennig replied on October 19, 2008 18:51 to the problem "Why being the owner I am not allowed in as the owner anymore?" in PBwiki:

When you click the help link, look at the bottom of the page for a "Contact Support" link. You can use this link to email us. Thanks!

Rachel Pennig replied on October 19, 2008 17:16 to the problem "Why being the owner I am not allowed in as the owner anymore?" in PBwiki:

Hi Laaerie,

Can you contact support through the help link on your wiki? Please let us know the name of the wiki you are trying to access, and the email address you are using to access it. Thanks!

Rachel Pennig replied on October 16, 2008 20:08 to the problem "Auto-sign out on custom domains causes data loss when saving" in PBwiki:

Hi Chris,

Can you send your support tickets directly to the team through the help link on your wiki? This is the best way to get immediate support.

Rachel Pennig replied on October 15, 2008 15:02 to the problem "I can't add users ..." in PBwiki:

Hi Barthox,

Please try it again. If it doesn't work, please contact PBwiki Support through the "Help" link on your wiki, so we can take a look. Are you testing features as part of our alpha team?

Rachel Pennig replied on October 07, 2008 19:21 to the question "How well supported (by PBwiki v.2) is Safari v.3.1.2 Mac?" in PBwiki:

Hi Tim,

You can update any wikis to version 2.0 - paid or not.

Rachel Pennig replied on October 07, 2008 18:48 to the problem "Impossible deleting a folder" in PBwiki:

Hi Bibliobsession - can you email support directly through the "Help" link on your wiki so we can look into this for you? Thanks!

Rachel Pennig replied on October 07, 2008 18:47 to the question "How well supported (by PBwiki v.2) is Safari v.3.1.2 Mac?" in PBwiki:

Glad to hear it! You can update any wiki to version 2.0 by going to WIKINAME.pbwiki.com/upgrade.php (replace WIKINAME with the name of your wki).

Rachel Pennig replied on October 07, 2008 18:33 to the question "How well supported (by PBwiki v.2) is Safari v.3.1.2 Mac?" in PBwiki:

Hi Skipmeier - PBwiki 2.0 is fully supported in Safari.

Rachel Pennig replied on September 23, 2008 23:21 to the question "Where is Admin Control to Restore Notification Permissions" in PBwiki:

We just released a feature today that does this - You can go to "Settings" and then "Notifications & RSS" You can uncheck this box to turn off your notifications for the entire wiki.

Enjoy your new feature, and please let us know if you have any feedback about it!

Rachel Pennig replied on September 23, 2008 16:22 to the problem "Blank page in EDIT tab - "Error on Page"" in PBwiki:

Hi Daffers - can you contact support through the "Help" link on your wiki? This is the best way to get personalized quick support. Thanks!

Rachel Pennig replied on September 19, 2008 18:49 to the question "RSS feed on private wikis - invalid security certificate" in PBwiki:

Most RSS feeds don't accept authenticated (private) feeds, so this might be the cause of this problem. I also think the the domain issue is another cause, we're looking into this for you!